What Blogging for Fun Taught Me About Blogging for Profit

This guest post is by Becky Canary-King of Direct Incorporation.

There’s really too much to say about the benefit of a good blog for your business. A well done blog can bring in new customers, establish yourself as an expert in your field, open up communication with your clients, and support your SEO and marketing.

Recently I discovered that the blog I write for fun about body image issues has a higher Google page rank than my company’s blog! Of course, we get a fraction of the web views, but without pointed effort, I managed to make my personal blog keyword rich, get lots of backlinks, and ranked high in Google’s page rankings. Now that I’m writing for my company’s blog, here are the lessons I’m taking with me:

Pick a specific topic

Be specific. Want to be a catch-all related to everything about your industry? Great. But you’re going to have a lot of competition, and major competitors with more resources and established viewers. Instead, focus on what you do best, the niche area that you have a unique perspective. What is the blog that only your company could write?

Establish your credentials. Let your readers know why they would want to hear from you about the topic. Just the fact that you are selling the product or service is not necessarily enough to gain your reader’s trust. Sharing your education or career path is a quick way to add credibility; but it’s not the only one. I never got a degree in “Body Image Sciences”, but my genuine interest in the topic makes me a credible source to readers.

Collaborate with other blogs

Know your part in the blogosphere. Read other blogs on your topic! Getting to know what’s already out there helps you establish where your niche will be. You also get a feel for what readers on the topic are interested in and can borrow some tricks on what works.

Comment and share. Guest post, link back, comment on other blogs. All these actions convey your interest in the topic and establish your unique point of view. Blogs can act as a community of learners, experts and interested parties. Join in enthusiastically!

Interact with readers

Let your readers know what they can expect. Doing a series is a great way to get readers coming back for more. Or pick a day when you write on a certain topic, or have a certain type of post. Personally, I do a body positive music post every Friday, featuring a song or two I enjoy. I have been linked back to as a place where you can consistently check out body positive music.

Encourage and ask for feedback. Trying to get commenters on your blog can be really frustrating at first—it normally doesn’t happen automatically, but keep at it! At the end of every post ask questions or encourage them to give you feedback on the topic. Respond to comments right away with a real response, rather than just a thank you. Readers are a great resource for your blog, so let them know they are valued.

Now get writing!

Becky Canary-King is an Account Manager and Press Contact at Direct Incorporation, a company focused on providing a more economical and efficient alternative to using a law firm for common legal/entrepreneurial issues. She is passionate about women’s empowerment and blogs for personally for Happy Bodies, and professionally for Direct Incorporation’s Blog, offering tips for the first 6 months of your small business.

Use Gravatars to Add Personality to Your Blog

In this post Jack Gamble from Babeled sheds some light on a handy service - Gravatars which is a tool that many people are adding to their blogs (I’ve got it operating in the comments section of both TwiTip and Digital Photography School at present).

An important thing to remember as you develop your blog is to build an identity that distinguishes you and your site from the rest of the blogosphere. One tool that can help to accomplish this is the use of Gravatars.

Gravatar is the abbreviation of the phrase “Globally Recognized Avatar.” In short, it is a small image, normally a head shot, of the author or commenter. The Gravatar you chose will be tied to your email address; therefore any enabled site will automatically feature your image next to your comment.

The sense of sight is relied on more so than any other. In a text dominated world, it is difficult to quickly establish an identity with readers in the short time most people will spend on any page of your blog. Think of a newspaper in the editorial column where popular columnists will feature a small photo of themselves next to their articles. This allows the readers to quickly put a face on the writer.

Choose your Gravatar carefully. Don’t pick just any picture. Make use of an image that lends itself to your blog’s identity.

Let’s look at two writers over at Babeled.

gravatar-1.jpgThe first is yours truly. I write under the pen name “Man Overboard.” This name was derived from my former job as a commercial fisherman and it is also a play on words that hints at my tendency to overreact to certain issues.

As you can see, the Gravatar I have chosen shows my ugly mug through a port hole on my old boat making a face that says “don’t take me too seriously.” This small image next to a comment or blog post immediately tells the reader more about me than a full page of text ever could. Above all, it does this while occupying only a very small amount of valuable space.

-2.jpgNext is our very own Cartoonist who goes by the name Keeks. Take one look at his Gravatar, a cartoon self-portrait, and you know everything you need to know about this guy and his obvious sense of humor.

Another reoccurring piece of advice you will commonly receive at ProBlogger is to frequently comment on other blogs. Most sites require you to enter your email and URL to comment. The Gravatar you chose will be tied to your email address, so any enabled site will recognize you and hence your Gravatar image will automatically appear next to your comment. Again, the Gravatar will help to identify you as a face with a personality (and more importantly a blog) of your own. As you make your way throughout the internet, the chances that your Gravatar becomes noticed increases with each comment.

Also, by placing the same picture on your profile at various social media outlets you will increase its visibility and effectiveness. Be sure to use the same profile image for Mixx, Stumble Upon, Reddit, Facebook, and any other social networking tool you employ. Each time you display the image it becomes product placement for your blogging identity.

Gravatars become even more important for multi-author blogs. At Babeled, I am one of many regular writers. My Gravatar, and that of my coauthors, is a useful tool that allows our readers to quickly distinguish between the many personalities that contribute to our various topics. As the comments develop, the Gravatars create the impression of watching a dialogue between two easily identified writers with different points of view.

If you don’t already, I encourage you to enable Gravatars on your site and start using them immediately. You will find this practice very helpful as you strive to separate yourself and your site from the endless sea of bloggers on the internet today.

~Man Overboard

Save Time By Auto Filling Comment Forms

In this post Jeff Chandlerhighlights a cool tool for auto filling in comment forms on blogs.

Ok Problogger faithful, I’m going to keep it short and sweet this week by telling you about a cool FireFox extension which is sure to save you some time in the long run. Generally, every blog out on the web has a comment form. This form normally consists of Name, Email, Website, and Comment. Having to type in those first three fields time and time again can be annoying and cause you not to comment at all. That’s where easyComment comes into play.

EasyComment Configuration

Easycomment works by looking for the typical fields that are reserved for comment forms and filling them in with predetermined values. Essentially, after you install the extension, you’ll have to fill out the form with your credentials. These values are what will be placed in the blog comment form. After you type that in, filling those fields is as simple as clicking the easyComment button which should look a little something like this.

EasyComment Button

That’s all there is to it. One thing to keep in mind with this or any other extension that fills in forms. The extension will not work on sites that have third party commenting systems such as Disqus or IntenseDebate installed. This is because the form fields are inside a block of code and not in plain HTML which renders the form fields to be indiscoverable.

If you’re looking for an extension that does this and more, check out AutoFillForms. That extension is a bit more complicated to configure but it is used to auto complete entire forms such as user registration areas on forums or websites. However, I’ve written a guide for that extension as well.

Reflections on 48 Hours of Inviting Readers to Comment ‘Spam’ My Blog

OK – so I didn’t ask people to comment ‘spam’ my blog – I asked them to ‘pitch’ us with their blog. Here’s what I learned from the experience….

On the spur of the moment over the weekend I decided to run a little experiment here on ProBlogger where I invited readers to leave a comment giving an ‘elevator pitch’ for their blog.

The experiment ran for 48 hours (it is now closed) and in that time over 1400 bloggers participated – so many that at times it slowed loading that page to a crawl for many. I’m amazed by the response and wanted to make a few comments/reflections about this experiment:

Twitter is Amazing

I put the success for this project largely down to Twitter. As I posted my invitation on ProBlogger I also Tweeted an invitation for my Twitter followers to get in early and pitch their blog. This tweet was retweeted time and time again by readers. I didn’t expect this wildfire of tweets (in fact people retweeted the retweets of others) and lost count at the number of people who ‘sneezed’ my post throughout the Twittersphere. When we hit the 1000 submissions mark I tweeted about it and again the tweet was retweeted many times. An hour before closing it I tweeted and again it was retweeted many times over.

I’ve experienced things going viral online before but this one was explosive. Over 1000 of the submissions came in the first 20 hours – not bad for a weekend.

I Should Have Planned More – But I’m Glad I Didn’t

If I’d put more thought into planning this project I would probably have done it a lot differently. I wouldn’t have done it on a weekend, I probably would have thought strategically about how to spread it wider, I possibly would have put up a prize for participants, I would have put aside time over the 48 hours to spend extra time moderating comments etc.

I didn’t do any of that and in many ways I’m glad that I didn’t. The thing I loved about this was that it just happened. From the time the idea came to the time I posted it took about 15 minutes (if that). I put hardly any time into it (although there was a lot of comment moderation to do) and it was a rewarding experience.

The Benefits of the Project

Someone asked me via email today how much traffic the project drove to ProBlogger. The reality is that this weekends traffic has not been significantly different to any other weekend. Traffic wasn’t the point here.

The ‘point’ (if there was one) is that I wanted to give readers of this blog an opportunity to put themselves out there and connect with each other. That might sound a little selfless but at the time of doing it that was ‘the point’. There have of course been benefits to me from doing it – the main one of which is that there’s been a nice ‘buzz’ about the experiment and a feeling of ‘community’ and/or participation.

I never promised anyone masses of traffic from participating (in fact I said it was likely not to drive traffic) but people have been reflecting back to me that they feel ‘involved’ and that they felt like they were apart of something. I guess people don’t want to just ‘read’ or consume information on blogs – they want to participate.

The other benefit from the project to me was the impact upon my Twitter profile. I had 500 new followers over the weekend – largely from all the Retweets I’d guess.

What a Varied and Rich Community the Blogosphere Is

The thing that has struck (and even moved) me most this weekend is just what an amazing variety of blogs there are. As I read through segments of the list I found myself shaking my head and shouting out to my wife “hey there’s a blog about ……(insert obscure topic here).”

If nothing else this project has inspired me about blogging again. There are some truly creative and remarkable bloggers on in the list of submissions and I would highly recommend you set aside some time today to surf through as many of them as you can.

Link to those you find, spread the word of the hidden gems that you discover, subscribe to their feeds, connect with one another and be inspired by the creativity hidden in the list. The real benefits of this experiment happen now.

Elevator Pitches

Lastly – this project taught me a thing or two about ‘elevator pitches’. I’m not going to write too much about this here as I feel a post on the topic ‘brewing’ but I’ve heard from a number of bloggers who participated that they found the exercise of refining what their blog is about into 140 characters (although some thought it was 140 words) a very rewarding thing.

For those of you who missed the project I’d encourage you to think about how you would have described and pitched your blog in 140 characters – it could be a useful exercise (more on this later).

My Favorite Pitches

I said in my initial post that I’d post a few of my favorite ‘pitches’. At the time I thought there might be a few hundred to wade through not over 1400! I’m going to include a few of those that caught my eye here – but I feel that in doing so I’m doing an injustice to many others who have done a great job also. I would love it if you’d surf the list and highlight your own favorites either in comments below or even on your own blog (if it’s relevant).

Here are 10 (listed in no particular order) that caught my eye over the weekend (for one reason or another):

  • Are your beans for the birds? Learn about eco-friendly, sustainable coffee, and how your morning cup can change the world. – Coffee and Conversation
  • Mom-101. I don’t know what I’m doing either – Mom 101
  • I’m in a band called Linkin Park. For insight into the business and culture of music, plus updates on my band and art, visit me – Mike Shinoda
  • We are the TOP shed blog! Good Looking Sheds – Built To Last. Almost everyone needs a shed! We happen to think so :) – Idaho Wood Sheds Blog
  • You’ve just been sued for statements made on your blog. What do you do? How do you prevent it? Read the California Defamation Law Blog – California Defamation Law Blog
  • About a lioness travelling with a big kangaroo round the world. Right now, we are feeding at a watering hole called Tokyo – Lioness in Japan
  • My readers have called me both a hero and a straight laced prude. You decide – Maw Books
  • A budget fashionista’s hints, tips, tricks and trends for effortless style; because most of us could look better for less. – The Style PA
  • Some chubby math: A Fat man + various meats x bacon – vegetarianism = one funny and entertaining food blog – Eating Cleveland
  • Does this triathlon make my a** look fat? Running, swimming and biking at 51. Why couldn’t I take up knitting, like normal old people?! – Run Mom Run

As I say – these are just 10 of those that for one reason or another caught my attention. There’s 1400 others in the list – which caught your eye most?

What Name Do You Leave Comments on Blogs Under?

Here’s a question for discussion this weekend:

Do you use your real name when leaving comments on a blog or do you use ‘keywords’?

I was moderating comments last night here on ProBlogger and noticed almost a 60/40 split between these approaches (with 60% using ‘real’ names).

My personal preference is to leave my real name – that’s partly because I feel it is more personal and also because I guess inadvertently over the years my name has become a brand of sorts – so it makes sense.

My personal preference for people leaving comments on my blog is also for ‘real names’ – although I’ve not moderated comments based upon people using keywords.

A Spectrum of Approaches

There is a spectrum of approaches that I see people using when it comes to what ‘name’ they leave on comments:

1. Key Words Only – For example some people are obviously just using words that they are attempting to rank for in Google. In my mind when you leave a comment under the name of something like ‘Bad Credit‘ or ‘Interior and Exterior Painting‘ or ‘Steel garages sheds‘ or ‘revenue‘ (all names used here on ProBlogger in the last 48 hours) you’re coming close to looking like you are spamming and doing it purely for SEO, even when your comments are on topic and genuine. I don’t honestly see the point in doing this. Most blogs (including ProBlogger) have nofollow tags in their comments so your links and the words you use have no SEO benefits what so ever. I doubt you’d get many people clicking on words like those either.

2. Brands/Site Names – Also on the spectrum but more acceptable in my mind are people who use keywords in more subtle and in ways that help brand themselves or their blogs. For example ‘Your Friendly Neighborhood Computer Guy‘ who is a commenter on ProBlogger. I don’t mind this type of approach because it is more personal and is tied to his brand (rather than just being an attempt to rank well for certain keywords).

3. Brands and Personal Names – The next step along the spectrum is people who use their name AND a keyword of blog name. Examples including ‘Vered – MomGrind‘ and ‘John Hoff – eVentureBiz‘ and ‘Janice (5 Minutes for Mom)‘. To me this works reasonably well as it gives a personal touch as well as some branding benefits.

4. Personal Names - The lastly there are those who leave just their name. This is my personal favorite and I find myself much more drawn to reading and interacting with these comments. I can understand that some don’t like to use their name as they want some level of anonymity – but for me a name actually makes me feel like I’m interacting with a human being.

Of course there are other approaches. Some use pseudonyms or nick names – I’m sure others will tell us about other options that they use too.

The above spectrum and ordering are based upon my own personal preferences and approaches – but I don’t have a monopoly on the truth and am interested in your personal approach.

What name do you leave comments by and why?

Should Blogs Have Comments?

Should blogs have comments?

It is a question that comes up fairly regularly in blogging circles and one that different bloggers take different approaches to.

  • Most bloggers have them – they’re on by default when they set their blog up and they never switch them off. They see the comments as adding a lot to the blog – making it a place of shared learning, interactivity and dynamic conversation.
  • Other bloggers decide not to have them. Their reasons vary from not having time to moderate them to being frustrated by comment spam.

Between these views other bloggers take a variety of other approaches ranging from:

  • having comments on some posts but not others
  • switching comments off over a certain amount of time (to protect from comment spam)
  • to not having comments in the early days of a blog and switching them on later once there is a big enough audience to justify them (this is what I did on DPS).
  • to requiring membership for comments (thereby effectively switching them off to the general public and reserving the privilege to comment for those willing to sign up).

There are many options – but I thought it’d be interesting to open it up for some discussion.

  • Do you have comments on your blog? Why or Why Not?
  • Do you think a blog is a blog without comments?
  • What are the advantages of having or not having them?

Interested to see where this discussion leads us.

Further Reading on Comments on Blogs:

10 Prolific Bloggers Share Tips on Generating Conversation on Blogs

Yesterday I gave 13 tips for having great conversations on a blog. As a followup to that I shot an email to a number of bloggers that have a habit of having active comment sections to ask them how they make their blogs more conversational.

As expected – their responses were rich and full of goodness! Here are their responses.

Leo Babauta

Leo.jpg

“Conversation on Zen Habits is as important or more important than the posts themselves. The readers on my blog have really formed a positive community and I am deeply grateful for such a great readership.

A few things I’ve done to foster conversation at Zen Habits:

1. Write posts that go beyond the usual and provoke a little thought and some sort of response from readers. If your post doesn’t generate some kind of emotion in your readers — whether that’s inspiration, motivation, anger, laughter, whatever — you need to look at ways of being a bit bolder while still being true to yourself and your readers.

2. Ask for thoughts at the end of the post. Ask them to post their ideas, thoughts, experiences in the comments.

3. Always, always be grateful for comments, and don’t attack commenters. This is huge for me. Even if a commenter is negative or even a bit rude, I thank the commenter. I try to find the nugget of truth or wisdom in the comment and ignore the rudeness. I never reply in anger. I try to be grateful for the feedback, because it helps me to get better. And I try to learn from my readers instead of thinking I have all the answers.

4. Sometimes it’s better to step back and let readers converse. Conversations don’t always have to be between the reader and the blogger. Conversations between readers can be lively and enlightening. Don’t feel you have to respond to every comment — let others handle things sometimes, and only step in when you have something valuable to contribute that others couldn’t contribute themselves.”

Gala Darling

Gala.jpg “People always say that you need to start conversations on your blog in order to foster community, but one of the main problems is that some people try to do it just because they think they should — out of some sense of “blogger obligation” (blogligation?!), rather than an authentic desire.

The most important thing in blogging, I think, is to be genuine. This applies to getting people to comment, too. If you don’t actually care about what your readers have to say on a given topic, that comes through pretty clearly, & you’re not going to get the response you’re hoping for. People can smell your lack of sincerity, & they won’t bother!

All that aside, I find that the best tactics for stimulating conversation are to…
a) talk about something which everyone has an opinion on
b) ask for people’s real life experiences
c) share something personal & invite others to do the same
d) request advice or help — people love to help others!

Of course, the more positive energy you put into your writing, the more likely it is that people will bounce that back at you… So if you make an effort to write with a sense of fun & delight, your readers will respond positively in their own charming, utterly individual way!”

Duncan Riley

Duncan.jpg “By making commenting as easy as possible, and by facilitating conversations where people want to have them. We use the commenting 2.0 service Disqus (although there are a number of players you can use), and the first advantage is that Disqus users can immediately leave a comment without having to enter their personal details, encouraging more spontaneous commenting. Further to that, they can track comments they’ve left on Disqus and easily comment again on the same post in response to other comments left where as in the past, a comment may have been a one off without followup. We’ve found that using a service such as Disqus delivers more comments, and increases the levels of engagement and repeat traffic, and it’s why I’ve been more than happy to evangelize the commenting 2.0 space.

On the broader conversation front, we also incorporate comments from FriendFeed, both in importing FriendFeed comments in, and allowing people to make comments using their FriendFeed account on the site itself. We often see far more discussion on FriendFeed than directly through comments on the site. People are going to have those conversations anyway, so if you can incorporate FriendFeed comments on your site and give people a choice to use their FriendFeed account as well, its a win/win: a win for your site, and a win for your readers.”

Liz Strauss

Liz.jpg “I do a few things to keep the conversation going. I try to write my blog posts complete, but not too thorough so that readers can add something to what I’ve started. I also try to learn rather than teach — that’s a hard one. When I end a blog post with a question, I make sure that it’s one that can be answered and that I’d be able to answer it myself. In the comment box, I look at who’s talking and answer to that individual. I’ll often continue the dialogue by ending my comment with another question. Sometimes it makes sense to stay back and let readers talk with each other. They discover and uncover even more ideas if I’m not in there talking all of the time.

Mostly though, I make sure that everyone knows that their ideas are respected and protected. There’s one rule on my blog, “disagree all you want, but be nice.” Saying “thanks,” doesn’t hurt either. “

Timothy Ferriss

Tim.jpg“-Ask questions at the end of the post — ideally ask for not just facts but opinions. Few people feel qualified to offer facts but everyone has opinions.

-Do not try and be comprehensive on a topic. Offer your strongest position and don’t hedge or steal others’ thunder; let readers add their perspectives.

-Identify and thank commenters on occasion in main blog posts. Make them famous (even for one post) and make it clear that you’re reading the comments, especially to those who have never left one b/c they assume you don’t.”


Jason Falls

Jason.jpg “I foster conversation on my blog by taking a stand on issues. Sure, that can be polarizing, but that’s the point. Nothing gets people either yelling, “Amen,” or, “You S-O-B,” better than drawing a line and saying, you’re either with me or against me. Pick one.

But I would caution you to make sure you’re ready for it. Thick skin, a healthy dose of humility, a sense of humor and the ability to disagree without being disagreeable are required.”

Jeremy Schoemaker

Jeremy.jpg “I try to inspire conversation on my blog by asking a questions throughout the post.”


Chris Garrett

Chris.jpg “There are three types of conversation that I see on blogs.

1) Inter-blogger conversation – Bloggers talking to each other through their blogs

2) Blogger-Reader conversation – Bloggers and their readers discussing topics through posts and comments

3) Reader-Reader conversation – Readers creating conversations in the comment area

The last one is the least common and for those who want to build community, it’s the holy grail.

To foster the first, you have to get into a link bait state of mind. Which approach is going to get a reaction, how can you press topical or emotional hot-buttons? Many bloggers drift into snark territory with those. It could, though, be as simple as linking to other bloggers with an interesting and unusual question that you would like to see answered.

Most people know what to do with the second. Getting readers to comment is about leaving the opening, inviting a response, and creating the appropriate environment. In marketing terms this would be a “call to action”. At the end of your post ask for comments in a way that anyone can answer without fear of looking stupid.

For readers to comment to each other takes that commenting environment to a new level, and also requires that you get out of the way a bit. So while you answering comments encourages more comments, answering too often discourages readers answering each other. You have to balance the need to make commenters feel valued and welcome, with the need to open up the floor for other readers to jump in and respond to another comment.”

John Chow

John.jpg “The best way I’ve found to foster conversation on my blog is to ask for feedback from my readers. If you want something, you have to ask for it. I got a free Macbook Air at IZEA Fest because I asked for it. You’ll be amazed at what you can get if you simply ask.

Once you get the feedback, the next thing you need to do is to reply to it. Fostering conversation is a two way street. If your reader took the time out to make a comment on your blog, please reply to it.”

Lorelle VanFossen

Lorelle.jpg “While I believe conversation and interactivity is the key to the definition of a blog, I find the issue of blog conversations fascinating. Not all blogs need comments. Not all of my blog posts need comments either. The conversation can happen on the blog or in someone’s head and I’m still happy. But when I want to get the conversation rolling, it rolls because of the community created by the blog’s overall theme, content, purpose, history, and historical climate of trust.

While many will tell you the basics of opening up the blog conversation by writing open ended blog posts, asking questions of your readers, and leaving room for them to enter the conversation, I believe that people contribute their thoughts to my blog because they already feel like I’m their friend. They trust me. We’ve created a relationship. They feel like they know me, thus feel safe leaving a comment. We’re family.

Creating a safe space for comments doesn’t happen with your first blog post. It might not even happen with your 1000th. It begins with trust. Your blog showcases your history and expertise in the subject matter. Your blog post publishing history speaks for your passion for the subject, enthusiasm, and consistency – you’ve been there and you will continue to be there. When you show you care about the readers, and you are blogging for them and their needs, they tend to open up the conversation with you more than you open it up for them.

The synergy of like-minds keeps the conversation going. You don’t have to respond to every comment, but you must let your community think that you do. When you show you care, they care back, and together you create the content on your blog.”

13 Tips on How to Have Great Conversations On Your Blog

Lately I’ve been suggesting 11 points to take a little extra time in the posting process on a blog. We’ve looked at everything from choosing topics, to crafting titles, to calls to action, to promoting your posts.

The point of this series is simply that when you take a little extra time at each of these points in the process you add depth and increase the effectiveness of your blog post.

Today I want to share one last point to ‘pause’ – it is as important as each other point in the process (if not more so) and can take a ‘good post’ into ‘great post’ territory.

It’s all about the Art of Conversation

ConversationImage by b_d_solis

It is easy to see the point of hitting ‘publish’ on your blog post as the ‘end’ of the process of posting – however more often than not the real action and fruit of a blog post happens once it’s ‘live’ and being interacted with by readers and other bloggers. To hit publish and move on to the next post at this point is an opportunity gone begging.

2 Benefits of Fostering Conversation on Your Blog

For me the main two benefits of a blog with great conversation are simply:

  • it adds depth to posts – my belief is that together we know a lot more than any one of us. As wise as you might be as a blogger – when your readership adds their knowledge to your posts in the comments section – it’ll generally become a better resource to future readers.
  • it builds community and reader loyalty – increasingly people are going online not only to find ‘information’ but to find community and places to ‘belong’. A blog which regularly has good conversation where people’s ideas are heard and valued is a place that people will want to return.

13 Tips for Growing the Conversation On Your Blog

Let me start by saying that this post is not about ‘how to get comments on your blog’. I’ve written previously about 10 techniques to get more comments and would recommend that post as a primer for this one.

What I do want to focus on in this post goes beyond getting comments and how to grow ‘conversations’ (something that I think is a little deeper). There is some overlap – but I hope this post goes beyond that previous one.

1. Set Time Aside for Conversation

The biggest conversation killer in my own life is simply that I’m too busy. This is true in ‘real life’ as well as blogging. If you don’t set aside time to have conversation it is highly unlikely to ever happen because it takes time.

Again – I’m not talking here about leaving comments (leaving a comment can take a second or two) – but actually engaging in conversation means listening to what others are saying and thoughtfully responding in a way that goes deeper, adds value and says something meaningful – this takes time and if you don’t prioritize it you’re not likely to fit it in.

2. Ask Questions

As mentioned in my post on how to get comments, ‘asking questions’ is a powerful technique for starting off a conversation. If you want people to respond to your posts include questions within them – it’s key to get the comment thread started, however it’s also a great technique for keeping the conversation going.

One way to add depth to a conversation and to draw out more from those commenting is to take their comments and ask questions of them that elicit a second response. Rather than just responding to someone’s comment with a ‘great point’ type comment – why not go a little deeper with a question that draws them into extending their idea.

3. Answer Questions

Not only is asking questions powerful – but so is answering those that readers ask. This can be challenging when you get a lot of comments on your blog (I’ve had to hire someone to help me manage this lately) but it makes your posts more meaningful and helpful to readers who come away wondering about some aspect of what you’ve written.

4. Track Offshoots of Conversation

The beauty of blogging is that posts that one blogger publishes can inspire other bloggers to write posts on a similar topic on their own blog. While the comments section of your blog might be the place that most of your readers interact with your ideas – a good post might inspire multiple conversations in all kinds of places in the blogosphere.

It is important to be aware of these offshoot conversations and to participate in them. Start a vanity folder in your news aggregator to help track them and when you find them visit the blog and add value to the conversation there. Don’t feel you need to drag people back to your blog – but add value on that blog. In doing so you will build a relationship with the blogger who has posted about your idea but also potentially could find yourself a few new connections (and even new readers) among their readership.

5. Add Value and Depth

I’ve talked many times about writing blog posts that are useful and unique (the secret to great content) – however it struck me recently that the same advice actually applies to comments. If the comments that YOU leave (either on your own blog or others) are not actually useful (if they don’t add value and/or depth to the conversation) and if they are not simply echoes of what others are saying (ie unique) then there is little point in leaving them.

One of the best ways to kill a conversation is to respond to something that someone else has written with a generic comment like ‘great point’. Before you comment, consider what you’re writing. Does it add something to the conversation? Will it elicit a response from others? Is it unique from what others are saying? If the answer to these questions is ‘no’ – work on your comment until it does.

6. Listen, Listen, Listen

As a blogger who has just published a post you’ve been doing most of the talking and your readers have been doing the listening – so when it comes to the comments section of your blog turn the tables and become the listener and let others do the talking.

Conversation is a two way street and if you take the ‘monologue’ approach into comments then you’re unlikely to develop a culture of conversation on your blog.

7. Play Devils Advocate (with Care)

One way to stimulate conversation is to throw into the conversation an unexpected and opposing point of view. Playing Devils Advocate (when done well) can be a powerful tool to draw out responses in your readers and extend a conversation into a place that it might not have naturally gone.

The key with this approach is to do so with care. Writing something controversial just for the sake of it and in a hostile tone can actually kill a conversation (or take it into the realm of a flame war). A better approach might be to make it clear what you’re doing with an ‘I agree with you – however some might argue….’ type comment.

8. Promote the Conversation

I find that when a good conversation emerges on a post it can actually be very effective to promote the ‘conversation’ (as opposed to the post itself) in some way. For example I occasionally will use Twitter to alert readers to a comment thread with a tweet that says ‘there’s a great conversation emerging at www.xxxx….’ – these tweets tend to get a fairly good level of people not only visiting the post but coming over with an openness to respond.

9. Protect Your Comments Section (Moderation)

The comments section on your blog is a really important space on your blog and can both add to and take away from the perception of others towards your blog. If your comments section becomes a comment spammers heaven or always dissolves into a place where trolls flame one another it will not draw genuine readers into conversation.

As a result I advocate that you not be afraid to protect your comments section and set some guidelines in place for people to interact there. Ultimately it is your blog and your rules need to apply. If people step outside of your rules then they need to be willing to have their comments moderated.

10. Model the Behavior you Want

What about trolls and comments sections that get too negative? My theory is that the majority of blogs that have highly snarky comments sections will generally have bloggers posting to them that display their own fair share of snakiness in the blog posts that they write. I’m sure there are a few exceptions but I find that most blog readers take the lead of the blogger on a blog when interacting in comments.

As I’ve previously written on this topic:

“If your blog is written in a positive, optimistic, helpful and inclusive voice then I find that those commenting generally respond with a similar tone. Write in a snarky, negative, rant dominated tone that makes fun of others and you can expect a very similar vibe in your comments.”

11. Bounce off Comments with New Posts

One of the weaknesses of blogs over forums is that conversations can have a limited life simply because the post that they happen on falls off the front page of the blog as new posts are published.

One way to keep a hot conversation going is simply to write a follow up post that extends upon ideas in the first. One approach is simply to elevate some of the comments on the previous post into a new post to stimulate an extension of the conversation. This not only keeps the conversation going but also rewards those who’ve previously participated with a moment in the spot light. This is what I did recently on DPS with this post on video on DSLR cameras.

12. Use Email

Another of the challenges of blogs is that often readers will leave a comment and never return to the post to continue the conversation. You can ask them all the questions in the world but if they don’t come back to the blog they’ll never see them.

There are a variety of commenting tools to help overcome this (I use a ‘subscribe to comments’ plugin which helps a little) but one effective way to keep conversations going is simply to follow up those who’ve commented with an email. For example – if someone asks you a question and you respond – shoot them an email after you answer their questions to let them know. The same technique works if you have asked them a question in comments.

13. Empower Your Community to Lead Conversation

One of the challenges that faces bloggers as their blogs grow and become popular is to genuinely and actively participate in every conversation happening on their blog. I personally struggle with this quite a lot across my two blogs which on any given day can have a total of 150-500+ comments.

One thing that can help is to try to develop a culture on your blog where the conversations are not dependent upon you alone. This takes time to achieve but unless you’re a conversation freak and/or can keep a million balls in the air at the same time (like Gary V, Liz, Scoble – each of whom leaves me shaking my head at the amount of conversations they participate in) you’ll need to do something to help you cope with your comment section as your blog grows.

One way to grow this community driven culture of conversation on your blog is simply to model it yourself and when questions are asked in the comments section on your blog to invite others to answer rather than feel you need to be the only one answering. As I say – this takes time but as you see your readers answering one another’s questions thank them for their comments and even elevate some of their answers to actual posts.

Lets Talk

OK – so this is where I invite you to comment, to add what you’ve learned about having conversations on your blog.

I’d love to hear what you do to foster conversation on your blog?

Do you use any particular techniques? Are there any tools that you use to help manage it? What’s the hardest part about generating great conversation on your blog? What’s worked for you?

PS: Tomorrow I’ll be posting some more tips on this topic from a few bloggers that have runs on the board when it comes to building blogs with great conversation. I’ll include a few of the tips left in comments below also so have your say and some of your ideas might be included in the next post!

Comment Moderation – How Do You Do It?

Today I came across a post on one of the NYT blogs on how the blogger there, Marci Alboher, moderates comments on her blog – via Steve Rubel.

In the post Marci shares a few reasons why she doesn’t allow comments to go up:

1. It is too long (even though it might be well-written and make interesting points).

2. It is nasty, impolite or uses language that is unprintable in The New York Times.

3. It includes a a link that has a typo or is broken in some other way (again, even though it may be well-written and make interesting points).

4. It should have been sent as an e-mail since it is clearly addressed to me and does not appear to have been intended for other readers.

5. It is pandering to me (like visiting the blog to tell me that I’m brilliant and have my finger on the pulse of something) or blatantly self-promotional.

I’m fascinated by this list on a number of fronts.

  1. I think it’s great that Marci (and the NYT) has thought through which comments she’ll allow up on her blog. I suspect that many bloggers don’t have any kind of policy on comment moderation (formal or informal) and have not communicated to their readers what they accept or don’t accept. I think that such a policy would be helpful for both readers and bloggers.
  2. My personal opinion on comment policies is that what the blogger (or the blog owner) says goes. We all have different opinions, values and approaches but in the same way that I decide what I want to happen inside my home I decide that boundaries of behavior on my blog. While a few of the things that Marci said do make me raise my eyebrows (moderating comments based upon length even if they are well written and interesting for example) it’s her (and the NYT) prerogative to set the boundaries where she sets them.
  3. Having said that – I find it interesting to see where bloggers do draw the line. Perhaps it’s partly to do with writing a blog for the NYT who would have strong guidelines on such matters – but I get the feeling that Marci moderates comments a lot more tightly and in areas that most bloggers wouldn’t even consider moderating comments on. Most bloggers do have concerns of self promotion (particularly when it borders on spam) and many would edit based upon unacceptable language or personal attack but the idea of moderating based upon length or comments with typos in links goes to a place that I’ve not seen many bloggers go.

I don’t really want to create a discussion based around debating whether Marci’s approach is ‘right or wrong’ (I think it’s really up to her to make those decisions for her blog) but I would love to hear readers opinions and experiences is setting boundaries in their own blog’s comment sections.

  • Do you have a comments policy on your blog (written or unwritten)?
  • When do you moderate comments? What triggers you to moderate certain comments?

PS: My answers to these questions are in my comment policy. It’s a little dated (written in 2005) but it still largely fits with my approach.