A Month With BufferApp

This guest post is by Derek Land of ThisIsInspired.com.

On the recommendation of BufferApp from Misty Belardo I have incorporated BufferApp into my Twitter routine—my Routwine, if you will. It’s been very useful, but also brought some interesting thoughts to bear. (In this article I may use ‘Buffer’ and ‘BufferApp’ interchangeably but they are same service.)

Now in case you don’t use Buffer or haven’t heard about what it is, here’s a brief biography: Buffer allows you to load up tweets in a queue, and it tweets them out at pre-determined times of the day and week—what times and which days are up to you to decide. You save a tweet, tell Buffer when you want it published, and it tweets for you.

Key features

A service like BufferApp can be very useful in the strategies of bloggers and online marketers who are looking to leverage the social power of Twitter to share information.

The great thing about it is how easy it makes queuing up a list of tweets that can potentially reach more people with similar interests to you—which can, at the very least, increase your Twitter reach, drive traffic, and raise your social influence.

In this functionality, Buffer differs from many current and past Twitter services (I refrain from naming names) that don’t let you queue tweets, or at least, don’t do so easily, and it’s far and away better with the whole scheduling aspect.

This scheduling is key, because without it, you (a) flood your followers a few times a day when you happen to be online, and (b) miss out on visitors and potential customers (if you’re doing any kind of online selling) because they may be on Twitter at a different time of day from you.

Certain features of this scheduling ability are only available to paid subscribers of Buffer—which also sets it apart from most other tweet schedulers. However, by supporting Buffer as a paid subscriber, you’re also guaranteeing that the developers keep it running like a well-oiled machine. I appreciate the value of this, and am glad the Buffer people have, from the start, incorporated a monetization method to keep the service relevant and useful.

Since I’ve started using Buffer (and, granted, I am by no means whatsoever a Twitter power user), my follower count has gone up, as have the number of clicks on those links I’ve tweeted. Engagement has increased, but that growth has been slight. In Buffer’s defense, I should note that I’m pretty straight-laced in everything I do, so building excitement and feedback is an ongoing struggle for me. However, to say the main benefit of Buffer would be driving traffic would be a bit self-serving, and also shortsighted: you can add followers in a big hurry, but this may come at the expense of conversation and interaction.

Therefore if you use Buffer or any tweet scheduling service to tweet your tweets for you, it is important to balance your feed with engagement and pleasantries. I’ll probably say this once or twice more in this article.

Who uses Buffer?

Buffer can fit into just about anyone’s “Twitter Life.” The app is not made for certain people, and its creators don’t exclude anyone by using jargon or confusing settings. Everything is straightforward, and even Twitter novices can begin using it fluidly in a few minutes.

I can see folks using Buffer for one or more of a few reasons:

  • to drive traffic and increase link sharing
  • to expand social influence
  • to inform/educate people otherwise unreachable (offline)
  • to increase the consistency of your Twitter presence
  • to solidify corporate presence or brand.

If you are the “I ate a pickle omnomnom” type of twitterer, Buffer will probably hold little value for you. However, if you’re in a business looking to better leverage social media, you’re a designer wishing to increase the visibility of your projects, or you’re a blogger wanting to increase interaction and visitors, BufferApp will be the perfect fit. I’d venture to say there’s no reason not to use it, and the longer you delay, the more benefits of the service you’ll forgo.

How to use Buffer successfully

I’ve gathered a few pointers to keep in mind that may help you to make the most of Buffer as you incorporate it into your online social life. These pointers have been honed a bit to apply to Buffer but they apply equally to any social scheduling service, and by extension, to any online interaction.

  1. Avoid letting traffic become the sole, soulless purpose of using Buffer; balance those tweets with meaningful interaction, DMs and @-replies. Be more engaging the more you tweet; don’t stagnate or sacrifice conversation for content.
  2. Avoid queuing up time-sensitive information, like giveaways or news flashes. BufferApp tweets in ascending order the tweets added to you queue, and if you queue up a lot, it may be many hours or a couple days for those tweets to get out.
  3. Avoid sending highly popular tweets to your Buffer queue. If Smashing Magazine has a WordPress theme giveaway (which, as you can guess, are always highly popular), queuing the tweet will likely cause it to fall on more deaf ears if you have a longer queue and/or fewer scheduled tweet times.
  4. Balance Buffer with real-time tweets. The power of Buffer comes from setting schedule times when you are not online or actively using Twitter, or to tweet more on the popular days (Monday-Wednesday). Do not let it become the only way you tweet.
  5. Adjust the frequency of your Buffer tweet schedule—make it more often if you tweet more, and less if your queue is shorter. This way, what you say is spread more evenly and consistently to your followers and readers.

Pros and cons … Wait, what?

In short, Buffer is a fantastic service. It does one thing, and it does it very well. Are there ways the Buffer People could tweak their app? There are a (very) few. And, Buffer People, if you are reading this, keep doing what you’re doing—these are thoughts others may not share and are, at best minor points far removed from my Scale of Irritation.

  • An option to randomize the queue prior to each tweet: This may seem a bit inane. However, consider that both content and tone may fluctuate through the day or week. Also, you may find yourself queuing up a few tweets in a row on the same topic. An option to go random would resolve these minor issues.
  • A faster pop-up for the bookmarklet (which sometimes does not work) and browser extension: However this may be the result of a slower server, server cache settings, and the like. My high speed connection is just fine, and the pop up still lagged a bit.
  • Possible cooperation with app developers to incorporate send-to-Buffer in apps like Tweetbot, et al.: This would easily put the use of Buffer on a par Instapaper, and possibly replace the need for email-to-Buffer. Cross-app services like these have both stability and practicality in our increasingly busy social and work lives.

These problems, as you’ve already read, are exceedingly minor. And one additional point about the browser extension and bookmarklet: If you click it once and nothing happens, give it a few seconds before you click it again.

Is BufferApp for you?

I would very much like to see Buffer establish itself as a regular online service, much like Tweet Marker (but with wider support than Tweet Marker). As I write this, the team is preparing to roll out Buffer for Facebook.

For casual twitterers, there is no real con in using Buffer, and by that same token the pros are significantly diminished also. I’m not trying to be mean; if you use Twitter to simply catch up with friends or as a chat tool, then using Buffer will be counterproductive.

For businesses and bloggers, the key con of using Buffer rests on the one using it: not correctly balancing community interaction of a few personal tweets with the stuff you save in your Buffer queue. Don’t leave the social aspect of Twitter behind, or get so caught up in the mere act of tweeting that you forget why you started using Twitter in the first place. As with everything in life, balance is key.

Twitter is a place for sharing information; I’ve come to rely on Twitter for news more than CNN.com (my old standby), and for the latest trends, tips, and tricks in web development and design. To me, Twitter is a wonderful tool for learning, and for engaging with other writers, designers, and potential clients. And Buffer has put a “functionality polish” on the way I use it.

Twitter is a social place, even if for some there is a distinction between “casual social” and “business social.” Let’s make it more friendly by using it smartly, whatever app or service we use.

Derek Land has designed and developed websites for clients around the world and written on blogging and social ethics for several widely read online publications. You can follow him on Twitter at derekland or visit his website at www.ThisIsInspired.com.

How Carlton Football Club Use Social Media to Engage Fans

Today was an exciting day for me – I was one of a small group of bloggers invited to cover a training session of the Carlton Football Club (the ‘Blues’) – the football team I support.

Marc Murphy (@marcmurphy3 on Twitter)


For those of you outside of Australiathe Carlton Football Club (CFC) is an Australian Rules Football team based in Melbourne Australia. Aussie Rules Football (or AFL or ‘footy’ as we call it) is an amazing game – the biggest professional football code in Australia. It’s difficult to describe but it is a fast paced and spectacular game that people in Melbourne and many other parts of Australia follow religiously – particularly at this time of year as we’ve just started our final series – our Grand Final (think Aussie Superbowl) is in just a few weeks time.

Learn more about AFL on the official AFL site, Wikipedia, or check out this video to get some visuals of the game being played and this one of a video of one of the most spectacular marks of the year.


Today was the last training session for the Blues before our finals appearance tomorrow so it was a big event for Blues Supporters and the club were keen to bring in a group of bloggers to cover the day. I’ve included a few pics of training in this post.

Light Team Run

One of the cool things about the Carlton Football Club in the last 12-18 months is the way that they’ve been reaching out to their supporters via social media – this blogger outreach day is just one example of it.

I first noticed their increased focus upon social media 18 months ago when they started ramping up their use of Facebook, Twitter and when I was invited to a small gathering of Blues supporters who were active on Social Media. At that gathering the club listened to supporters about how they’d like to see the club engaging online. Since then there have been a variety of other such meetings as well as larger scale social media meetups for Blues supporters (last week there was one for 200 supporters).

The last year has seen a growing number of players on Twitter and having their own Facebook pages, an increased use of Video from within the club and some creative use of media to allow supporters to get a peak at the inner sanctum of the club (such as their Blue and Answer videos where fans submit questions to players for them to answer on video).

While they are by no means the only sporting club to be using social media it is exciting to see them embracing it and throwing resources and energy into the field.

Captain Chris Judd

While at training today I took the opportunity to speak with Carlton FC’s recently appointed social media coordinator Luca Gonano who answered a few of my questions about how they are using social media. I thought it might be of interest to others around the world looking at similar initiatives (whether in sporting clubs or other organisations).

Can you tell me a little about the reasons behind CFCs increased push into Social Media in 2011? 

The Club was keen to develop its relationship with supporters and build the membership base, so it was decided last year that social media was a vital ingredient in the communications mix. We employed the services of Deloitte Digital who worked with Carlton to develop a social media strategy, working closely with Fan Development and Communications. Part of the strategy included the creation of a new role, Social Media Co-ordinator, which I was lucky enough to be offered in April this year. The strategy has provided the plan for the development of our social media presence and in the last year Carlton’s numbers on Facebook have increased by 50,000 (currently have 91,000 fans) and Twitter by 10,000 (currently 15,000 followers). This has been achieved without advertising or match-day gimmicks, it has been built around engagement with the supporters. The Carlton Football Club’s social media numbers are now third overall in the AFL and we are growing faster than any other team.
 

Mitch Robinson (@MitchyRobbo)

Could you briefly outline the main push in 2011 in terms of Social Media? What worked best?

It might sound simple, but making our supporters feel a part of the club. We’ve made a conscious effort to keep our fans informed with all the happenings at the club and I think we’ve gone a long way in bridging the gap between fans and players. It’s no secret that supporters want to feel as if they ‘know’ the players. Thankfully for us we’ve got a group of young, enthusiastic players who have been very receptive to being a part of our social media plans and have become more interactive with the Carlton supporters. We’ve set-up fan pages on Facebook for four of our more popular players and run competitions through the players and It’s worked both-ways. Players learn just how much the Navy Blue jumper means to our fans, and the supporters  find out the human side of our players. It has also reduced the number of fake player accounts on Facebook.
 

Team Run

How did the Social Media meetup go in the last week or so?

The Carlton Social was a great success. We wanted to say thank you to a few of our Facebook/Twitter followers for helping us grow as quickly as we have in 2011, so we invited them to the Club to thank them in person. The 200 who attended were taken on a tour of Visy Park by Carlton legends Syd Jackson and Geoff Southby, treated to supper and given vouchers to spend at the Carlton Shop. The only thing we asked of our guests was to fill out a brief survey to find out what they like and what they don’t like about our social media. We were able to gather some fantastic feedback and we’re already acting upon some of the suggestions. We had over 1000 apply to be part of the night, and we’re planning bringing each of them through the Club at some stage in the off-season. It was an opportunity to say thank you with the bonus of providing Carlton with important feedback to ensure we continue to develop our social media platforms for our supporters.
 

Blue Supporters

What is your hope for inviting bloggers along to training tomorrow?

The Club has enjoyed its best season in 10 years and our supporters are hungry for success. Everyone at Carlton is aware that we’ve come from a very dark place over the last decade and our supporters have stuck with us through the bad times. The bloggers that we’ve organised to cover the finals for us each have their own stories about being a Carlton supporter. We’re hoping that they are able to portray the energy around the club from a fan’s perspective and that supporters all across the world,  who are following their blogging can relate to their emotions. We want everyone who supports Carlton to feel like they’re a part of the push for our 17th flag. Having bloggers from outside the club involved helps to open the club up to supporters.
 

Eddie Betts

As much as you can – what are the plans for 2012 shaping up like with your Social Media strategy?

We’ve got some really exciting things planned for 2012. We are currently renovating a space in the Richard Pratt Stand that will become the “Bruce Doull Social Hub”, a place where bloggers/tweeters/facebookers can get together and communicate online about the happenings around the club. We’re also working really closely with Fan Development to devise a social media outlet for those who are new to AFL. Finally, we’re looking to recruit a group of bloggers for the entire 2012 to cover club events, training sessions and matches. We’re really excited with the direction that we’re heading in.

Today’s Training: Blogger Outreach

To recap on today – we spent most of the time with Luca. We were given a tour of the club facilities, training areas, pools, locker room, board room etc. We were given access to the on field press conference with coach Brett Ratten and then allowed to watch and photograph training from the sidelines (right up close). We were also given a bit of insight into some of the clubs plans for social media in 2013 and asked for input into what we heard.

Brett Ratten Press Conference

All in all it was a fun and insightful morning – partly in being able to get up close to players and coaching staff, partly because it is an exciting time for the club with tomorrows big game and partly to see and hear about CFC’s social media strategy going forward (and to be a part of shaping that).

Go Blues!

White-Hat SEO + Social Media = Link Bait Magic

This guest post is by Ben Jackson of SEODiscovery.org.

You’re a blogger.

You want traffic.

You know between nothing and a lot about SEO?

Perfect.

Most people are intimidated by SEO and just as many have no clue what it’s all about. This is exactly why corporations waste thousands upon thousands of dollars every year on useless SEO practices that produce lackluster results—they don’t understand what is happening! Well here is my proposition:

Whether you already understand SEO or know nothing about it, I am going to present a strategy to you right now that will have you getting lots of links and traffic to your site, and here’s the kicker…

You won’t even realize you’re building links! You can follow this process, concerning yourself only with creating great content and establishing a great reputation in your niche, and the links and rankings will follow.

Enough talk. Let’s get to it!

One of the only SEO tactics that is actually considered to be white-hat is link bait. Link Bait is a piece of content or feature on a site that is especially appealing and worthy of attention. Visitors like what you’ve shared so much that they link back to you, thus “link bait”. You do the work upfront creating something awesome and then sit back as the links pour in for you. This is also referred to as natural link building and is 100% white-hat.

Step 1. Create your link bait

We are just getting into the entire promotional/SEO campaign we’re going to be developing and this is by far the most important part. You need to have something really great to share and you need to use the magic word—it needs to be FREE (always capitalize FREE). I’m sure we all know already that people love posts with lists: Top 10 Article Directories, Best 5 Tips for Weight Loss, and so on.

You want to create really usable and exciting content for your niche. Compile a few lists together into one comprehensive directory, create a list with an angle that hasn’t been done, share a secret actionable tip you have been waiting to share—something that your viewers will want to come back to and share with others. You can get creative and provide value however you want (I did it with a free software program you can see here: FREE OnlyWire Account Creator).

Bonus tip: If you really want to kick it up a notch, think of something people never give away for free, and give it away for free. Software or an ebook without an opt-in can work well, and you can also put affiliate links and links back to your site in your product.

Step 2. Make sure it’s shareable

The Internet and how we share online has changed a lot over the last few years. We don’t get so many forwarded emails with jokes in them anymore (that is so 90’s). These days, social media has become the analogy for word of mouth on the Web, and we want to let the people talk!

While we are creating “link” bait and we want to get links from webpages, we cannot ignore the fact that most people will opt for a tweet instead. Many people don’t have a real online presence or won’t write a relevant blog post in order to share your link, so they’ll just tweet it or like it on facebook instead.

This is why it’s very important that we place sharing buttons prominently on our page with our link bait and also refer people to them. Every tweet will expose your link bait page to more people who may also retweet or link to your page. Basically, you have an opportunity to greatly expand your popularity and potentially go viral off this process.

SEO reminder: getting a lot of links to this one page on your site will give it a lot more authority and this link juice will spread through your internal links and help other pages on you blog rank higher as well.

Step 3. Create the spark

Part I: Getting ready

At this point you’ve got your awesome link bait setup on your site, catered towards your niche, and ready to explode. The sad truth is that if you build it, they will not come: you still have to promote this page to get the ball rolling. If you have a big Twitter following or an email list, you can contact these people about it to get things started.

A lot of us don’t have those assets built up yet, but thankfully there is a lot you can do to ignite the fire on your link bait. We are going to accomplish three different things all at the same time:

  1. Build dofollow backlinks to your site.
  2. Build links to your link bait.
  3. Establish/build a positive and professional reputation in your niche.

This is all done through blog comments. Here’s how:

  1. Go to www.dropmylink.com.
  2. Enter a very broad keyword for your niche like “seo” or “cars”.
  3. Choose to search for “KeywordLuv” blogs.
  4. Click Search.
Drop my link

Drop my link

This will help you find tons of blogs in your niche that use KeywordLuv on their comments. In case you’re not familiar, KeywordLuv blogs are “dofollow” which means they pass link juice, they allow you to use your keyword to link back to your site, and a lot of the time they link back to your most recent post too. Your goal is to first amass a list of popular KeywordLuv blogs in your niche.

Part II: Here comes the magic

It’s time to reveal how this all comes together now. You’re going to visit each of these blogs one-by-one and leave a comment on their most recent blog post. You want to comment on the most recent blog post because it will have the most activity which means the most potential for people to click through your links and find your link bait.

Also, these pages are linked right off the homepage so they should have some PR (No you can’t see the PR because “Toolbar PR” isn’t updated often, but the page does have PR). When you comment, you can leave a link with anchor text to any page of your site you want to rank. I know you don’t have all page #1 rankings, so choose a keyword you have been working on and leave an anchor text link to the corresponding page (there’s the link building part).

When you leave a comment you will also automatically get a link to your most recent post. The idea is that you make your link bait your most recent post. This way, you get an anchor text link to a page you want to rank and you get a link promoting your link bait. These “most recent post” links stand-out and get clicked on more often as well.

Most recent post

Most recent post

When blog commenting, take the time to read the post (you might learn something from it) or at least skim it so you can leave a comment that adds value to the page. If you leave stupid comments like, “Wow, great share thanks!!” you will fail in two ways:

  1. Your comment won’t get approved.
  2. You won’t look authoritative and won’t build a solid reputation in your niche.

Make a meaningful comment because this will cause discussion around your comment and it will make people want to click through your link. To recap, you will visit a popular blog in your niche with KeywordLuv enabled and leave a comment on their most recent blog post. You are not spamming, you are adding value to their page and sharing your links.

This way, you can establish yourself as an authority in you niche, build “dofollow” anchor text links to your website, and promote your link bait so that it catches on and gets links to your website on autopilot.

Bonus tip: When someone in your niche comments on your site, follow their link back to their site and comment on it too and even tweet a post of theirs. This goes a long way for building strong relationships and networking with relevant web masters.

SEO is becoming less and less about traditional link building, and spamming becomes a dumber idea every day. If you focus on sharing quality content, creating a great user experience, and integrating social media, you are bound to grow your traffic and increase your rankings. You can repeat the above strategy over and over again for repeat results. Instead of worrying about the newest link building schemes or paying for an expensive new SEO program, you can focus entirely on creating great content and building your reputation—every blogger’s dream.

Master the SEO basics for FREE with Ben Jackson’s SEO Course (No opt-in) and be sure to follow Ben on Twitter and “like” the FB page too!

How Tim Ferriss Busted the Biggest Myth About Blog Success

This guest post is by Amy Porterfield of AmyPorterfield.com.

When it came to building my business with social media, I lived by the motto, “More is better.” I applied every social media strategy I learned, stacking plan after plan and idea after idea.

Then I read Tim Ferriss’ new book. And everything changed.

With Tim’s 4-Hour Body, I realized I was a sucker to yet another myth in my head just like I was when I was little and my mom used to tell me I couldn’t swim for an hour after I ate or I would lose my lunch.

In his book, Tim talks about a concept called the minimum effective dose. He says the minimum effective dose is the smallest dose (a.k.a. activity) that will produce your desired outcome. In real-life terms, it’s that sweet spot that is exactly enough, no more, no less, that gets the results you’re after. It’s that place where you can achieve the most dramatic results in the least amount of time possible. Anything beyond that point is a waste of your time.

Tim uses the example of boiled water. Boiled water is boiled water. There’s no such thing as “more boiled.” Make sense? Or if you go to the beach and you spend 15 minutes in the sun, you get a tan. But anything beyond those 15 minutes and maybe you start to burn. Once you pass a certain point, you actually can create setbacks. Essentially, doing too much can trip you up.

Then it hits me: with social media marketing, more is not better. In fact, more is worse.

Whether you are using social media to gain greater exposure for your blog, build awareness for a product or sell your services, it’s natural to want to do all you can to get results. But did you know that when you do too much, you could actually halt real progress? In fact, when you try to do too much, it can mess up your momentum and cost you profits and valuable relationships in your business.

How does this relate to your success?

To apply the minimum effective dose to your social media efforts, you first have to realize what may be a dirty truth: you’re trying to do too much.

At some point, we’ve all been there—we try to be everything to everyone and make promises we can’t keep, schedule meetings on top of meetings and start new projects that never get finished. It’s human nature. The challenge is that when we take on too much, there’s no time to think things out—and you begin executing in a bubble, ignoring your intuition and making decisions that lack creativity and strategy.

The problem scenario: the social media junkie

One of my most recent clients was a self-proclaimed social media junkie. When it came to online networking, she did anything and everything to boost her online exposure. Facebook, Twitter, LinkedIn, blogging, YouTube, FriendFeed, shiny new social apps, networking gadgets, widgets and tools, you name it, she was all over it. And if a new social media strategy was discovered, she was ready to implement at any time.

Not only was she overwhelmed, confused and stressed, but also she was not seeing results. After a few coaching sessions we discovered that her audience was not using Twitter, and rarely checked into their LinkedIn accounts. She instantly quit wasting her time on these networks.

Also, although she loved making videos, and hated writing blog posts, she was producing several written blogs posts a week because she thought the “hard work” would pay off. Since she was not confident with her writing, each post would take her three to five hours. The misconception that she needed to post multiple times a week was costing her time and money. After monitoring her blog we learned that her audience responded better to video blogs vs. written blogs. She stopped the written blog posts immediately and now posts videos multiple times a week, each taking her about 30 minutes to record, edit, and post.

She was doing too much and was completely sabotaging her success. When she took a step back and stopped “doing,” she was able to see what was working and what was a waste of time. This insight was not clear until she finally stopped “doing” and stepped back to assess the situation.

The solution: create more white space

Harvard Business Review recently published an article called, This Space Intentionally Left White. To get an edge on the competition, the author suggests we “slow down to see more.” She goes on to say that we need to “radically alter a small moment of time each week—to schedule a time for doing nothing but thinking—and pay attention to what emerges in the absence of the noise of our normal activity.”

When you slow down and think about your next steps, things get a lot clearer. You are able to see the pockets of opportunity—and that is where your sweet spot, that minimum effective dose, starts to become more apparent. Setting time for the white space allows you to uncover the areas where you are doing too much and wasting your time—and easier, more strategic opportunities come to the surface.

Spacing out

Are you mired in too much? Make it a habit to find two hours a week where you do nothing but think, not do. No multi-tasking, no emails, no cell phones, no journaling. Just you and your thoughts. Think about where you come up with your best ideas—in the shower, or listening to music in the car—it’s when you’re likely doing an automated activity that allows you to just think.

And next time you get that overwhelming urge to take on yet another project, remember this myth buster: more is not better, it’s just more. Choose your best dose instead—the minimum effective one.

Amy is the co-author of Facebook Marketing All-In-One for Dummies and a social media strategist for entrepreneurs and small business owners. You can read her weekly blog here and check out her latest program, The Simple Social Media Formula, here.

Influencers Are Real, But they’re Not Always Who You Expect

This guest post is by Dan Zarella of of danzarrella.com.

I find myself in the quantity of followers versus quality of followers debate quite a bit. And one of the fundamental questions of that argument is the concept of influencers. There are clearly some social media users who have more reach and more influence than others, and it is obviously a good thing to have as many of them following you as possible.

Content sharing frequency

Content sharing frequency


(Source)

A few years ago, when Twitter had just launched and was used primarily by social media geeks, I did a survey. I asked takers how often then shared content with their friends. I found that people who were on Twitter tended to share content more frequently. Those bleeding edge social media users were clearly more influential. For many mainstream markets, whose customer bases aren’t full of hardcore social media users, the percentage of the audience who is on social media (especially the newer platforms) tends to be more influential and connected.

Great tools like Klout and Twitter Grader exist to help you identify influential users, but it becomes tricky and often expensive in terms of time and resources to scale your reach by targeting individual, high-value users.

Death hoax timeline

Death hoax timeline


(Source)

On the flip side of the coin is the concept of contextual influence. A few months ago there was a death hoax about Nelson Mandela on Twitter. A few Blackberry messenger spam was sent to a number of South African people one morning informing them that Mandela had died. One user, @lebolukewarm, tweeted the phrase “RIP Nelson Mandela” and got around 70 retweets. The phrase then began to trend worldwide on Twitter and received mainstream media coverage.

Lebolukewarm isn’t traditionally influential. He had less than 1,000 followers when the hoax started. He would never show up on any Klout report. It’s nearly impossible to specifically target this kind of influencer, he was just in the right place at the right time. The same was true for many of the users who got tons of ReTweets about Osama Bin Ladin’s capture.

The only way to optimize for having influencers like Lebo following you is to cast a wide net. Since you can’t target users like him, you can only hope to get a lot of followers, thereby increasing the probability that someone like him is following you.

Dan Zarrella is the award-winning social media scientist at HubSpot and host of the upcoming webinar: The Science of Social Media on August 23rd at 2PM ET.

How to Build Community for Niche Site Success

This is a guest post by Jim Nelson of Tripawds.com.

Talk about a niche market!

When I first started blogging about my three legged dog Jerry back in 2006, never in my wildest dreams did I think helping those facing amputation for their dogs would be my full time job five years later. But then again, I never expected the little website I created to keep friends and family informed about Jerry’s progress to become the largest online community for canine amputees and their people either.

Jerry was the Chief Fun Officer of the design firm my wife Rene and I grew for nearly ten years. After his amputation we sold the business—and our home, along with most of our belongings—and bought an RV to travel the country making the most of our remaining time with Jerry, and searching for the next big thing. We considered a number of different ventures during our three years on the road, but that thing turned out to be right under our noses, and the Tripawds Blogs community was born.

We had been building Jerry’s dog blog all along, with lots of helpful canine cancer resources and loads of information about amputation for dogs. And we were doing our best to monetize the site with your typical affiliate programs, text link ads and PPC campaigns. For details about the fledgling Tripawds site, don’t miss my submission for the 2008 ProBlogger Video Mashup. My movie is the only one featuring a talking dog.

Canine Amputees Sprite, Wyatt, and Calpurnia, By Jim Nelson of Tripawds.com

Tripawds has come a long way since then. Jerry is no longer with us, but his legacy lives on at tripawds.com which now hosts 650+ three legged dog blogs with more than 2,600 registerred members and more joining every day. It’s the club nobody ever wants to join; but a fun one nonetheless, where members commisserate, share their treatment plans and help each other cope with difficult decisions. And its success would not be possible without a few things that make the community what it has become: WordPress Multisite, discussion forums, and social networking.

Forums create discussion

In the early days of the Tripawds blog, we started to receive frequent requests from people for advice about their dogs. As much as we wanted to help, replying individually to all these emails got old, fast. We decided to create discussion forums so members could answer each other’s questions directly. This allowed people seeking advice to get more than just one opinion, increased traffic and user registrations, and added valuable content to the site.

Shortly after installing the Simple:Press Forums plugin for WordPress, our membership quickly grew from a handful of followers to hundreds of devoted individuals actively participating by welcoming new members, sharing advice and directing others to informative content. Now with more than 4,400 topics and 59,500 posts the Tripawds forums not only provide a helpful resource—and valuable search bot fodder—but they keep visitors on the site longer; as long as ten minutes per visit on average.

Tripawds provides dedicated forums for canine cancer care, nutritional advice, coping with loss and much more. And when the community demanded an “Anything Goes” forum we obliged, creating a place for members to discuss whatever they wanted. To boost sales through certain affiliate partners, and help our members save on pet supplies or supplements for their dogs, we started specific Anything Goes forum topics where we frequently post coupon codes, sale notices and other promotions we find through our affiliate advertisers.

The network creates community

In late 2009, with a discussion forum and live chat room, the next logical step for growing the Tripawds community was to offer members their own blogs. That’s when I discovered WordPress MU; now an optional core function of WordPress known as Multisite. Migrating from our plain vanilla WordPress installation to the multi-user blog network was no easy task, but now it is as easy as clicking Create a Network. Well almost, there are a few extra steps but not many. With a basic understanding WordPress, you too can make your own blog network.

We chose to use our Multisite network to offer free blogs to members, following the freemium model. We give users 25MB of upload space for their free blogs which display banner ads. For a nominal fee—payable by monthly, quarterly or annual PayPal subscriptions—these ads are automatically removed. Upgrading to a Tripawds Supporter Blog also automatically increases the user’s upload quota to 1GB and gives them access to additional premium themes and plugins.

With network-wide user avatars, searchable blog/user directories, and widgets throughout the main Tripawds site that display most recent blog posts and comments, a true sense of community has developed among our members. It is heartwarming to watch friendships develop, and recurring payments from auto-renewing Supporter subscriptions are nice too. We use various WordPress Multisite plugins from WPMU Dev to make this all possible.

You don’t have to host user’s blogs, however, to take advantage of the power WordPress Multisite offers, especially if you don’t want to deal with the demands a growing network will put on your server. Hint: shared hosting won’t cut it! You can use Multisite to host a number of your own sites from one WordPress installation. Using a Domain Mapping plugin, each site can even have its own URL. The first thing we did after creating our network was set up a number of Tripawds Featured Blogs. These are dedicated sites where we review various products ranging from the best gear for three legged dogs and recommended nutritional supplements, to books, downloads and Tripawds t-shirts.

Everyone is on Facebook

Jerry’s fan base first started to grow on the Tripawds YouTube channel, where one of his movies is quickly approaching 1.5 million views. We use Twitter to announce all new featured blogs posts, as well as for celebrating the triumphs of some amputee dogs and mourning the loss of others. As for Facebook, I was a holdout. I refused to be assimilated. Then I finally realized how many people were sharing news about their three0legged dogs, or asking for advice, and the Tripawds Facebook page was born. Jerry now has more than 2000 fans.

Facebook adds a whole new sense of community, with friends, photo sharing, and instant gratification. That’s why we use it primarily to drive traffic to Tripawds where people usually register right away to see if anyone is in the chat room, where we are usually waiting to welcome them to the community.

Realizing that most visitors on Facebook are seeking fast answers, we created a custom landing page to help them out. The tab anyone sees before “liking” the Tripawds page includes links to our most helpful resources and RSS feeds from the blogs and forums.

Ebooks, podcasts, and more

Social networking for three-legged dogs doesn’t end on Facebook. I frequently participate in various dog-centric group discussions on LinkedIn. And our latest endeavor is Tripawd Talk Radio using the free BlogTalkRadio broadcast tools. Rene and I co-host this program periodically to profile amazing survival stories or interview veterinary oncologists and rehab specialists. We use the Tripawds discussion forums to announce shows and solicit questions for guests. Then we make the podcasts available in our Downloads blog after each show.

Another download we now offer was more than three years in the making. For those who don’t care to spend time searching the vast amount of content in our blogs and forums, we published Three Legs and a Spare, the first in a series of canine amputation handbooks. This 108 page PDF includes hundreds of direct links to the most helpful blog posts, videos and forum topics Tripawds has to offer. While the majority of content in this ebook is available for free on our site, the primary value is in its consolidation and organization of information.

The last suggestion I have for anyone creating a community is t-shirts. Members like to feel like they belong, and they love to show their pride. Cafe Press makes that simple. We had a basic CP Shop for years, with limited product availability, and even fewer purchases. Not until we upgraded Jerry’s store to a Premium Shop did we start to see regular revenue from the vast selection of three legged dog t-shirts and gifts we now offer.

Building a community of support

Finally, if you have a cause website don’t be afraid to ask for money. We held a community support ChipIn campaign to compensate for our additional hosting costs the first year after outgrowing the capacity of our old shared account—a clear case of too much traffic and bandwidth usage being a good thing.

Running our own server isn’t cheap, but active community members understand that. Others wanted to know how they could help after the campaign so we created different PayPal subscription levels for ongoing contributions. We also created a Support page that lists the various ways members can help, from naming their own price for a dog bandanna to clicking numerous different affiliate banners for shopping online.

With an audience that is often distraught over caring for their dog, however, we do our best to steer clear of any blatant promotion. Instead, we only provide links to products we believe in and always provide full disclosure about affiliate partnerships.

So if you’re interested in building a community for something you’re passionate about, consider using WordPress Multisite, discussion forums, and social networking to build a following. And if you think your cause isn’t grand enough to make it worthwhile, think again. Did you ever think there was such a site for three legged dogs?

Do you have a niche blog? How has community-building helped your blog succeed?

Jim Nelson is co-founder and chief administrator of the Tripawds Blogs community and discussion forums. Together with his wife Rene, Jim published Three Legs and a Spare - A Canine Amputation Handbook, the first in a series of helpful ebooks from Tripawds.com.

Maximize Social Media Traffic to Your Blog

This is a guest post by David Cowling of SocialMediaNews.com.au

As bloggers, we are always looking for new ways to increase the level of traffic and readers to our websites. You may have a great product to sell or you just monetize you blog through display advertising—increasing your traffic to the next level is sure to increase your potential blog earnings.

Copyright Photosani - Fotolia.com

Using Social Media traffic to methodically drive more eyeballs to your site is a great way to capitalize on the Web 2.0/3.0 boom. Have a look at these tips to increase user engagement on your topic, and boost new readers clicking through to your website:

1. Use social media distribution tools to send out your RSS feed

As a blogger, you want to promote your RSS feed as much as possible. Getting other websites to display your feed can result in increased visitors clicking through and viewing your posts.

This can also result in back-links to your blog, which results in better search engine rankings. So how can we ensure our RSS feed is getting the attention and exposure it deserves?

You can take advantage of social media distribution platforms, such as Hellotxt.com or Ping.fm, which can distribute your RSS content to over 100+ different social media websites around the world.

These sites allow you to save in your RSS feed, and then they can automatically post your content to your social networking accounts whenever you write a new blog post. This is all done automatically behind the scenes so there is no extra work for you every time you create a new blog post.

While distribution tools like this can get your content in-front of a whole new readership, I don’t think signing up to every single social networking site that is integrated with these tools is the smartest idea. A better approach is to sign up with the social networking sites your readers and audience are most likely to use themselves.

2. SEO your social media profiles

We are now leveraging maximum traffic from our various social media profiles with the help of posting automation tools. The next step is to drive even more traffic to our social media profiles, which will in turn go onto our blogs.

A smart way to drive more traffic to your social profiles is actually through Search Engine Optimization—yes, that’s right, SEOing your social media profiles. This is a fairly new idea where we are mixing the power of social media with SEO.

Facebook Fan page SEO

One of the only parts of your Facebook pages that are seen by the search engines is the About box.

This is only a small section of the page, so make this product-descriptive if you are selling something, or if you are promoting a particular website, include your URL and primary keywords.

Whilst the URL won’t be clickable, this will display to search engine users, and correct keywords will also push your Fan page higher in the rankings. While that increase may only be a small amount, every bit counts.

If you have other Fan pages on Facebook, link them all together. In some ways, Facebook is like a big social search engine, and they will crawl the links between your pages.

When filling out the Info tab on your Fan page, make sure the information you include is keyword-rich, and again has some reference to your URL and/or your products.

The search engine inside Facebook is not just for people—we now have the option to search “everything,” which includes Fan pages and groups. Having keyword-optimized pages will help you show higher in the Facebook search results.

Twitter profile SEO

When you are creating your Twitter profile, take note that your username actually becomes the Title tag of your page. Since Twitter is so highly trusted by Google, many profiles rank highly in organic Google searches just because of a keyword-rich username, which becomes a keyword-rich URL.

If you decide to use your full name as your username, be aware that your Twitter profile may rank first when someone Googles your name.

If you’ve uploaded a picture to Twitter, the search engine also uses the exact image name of your picture. So you could further optimize your Twitter profile by using a keyword-rich image file name, (e.g. your-name-your-primary-keywords.jpg).

LinkedIn profile SEO

As LinkedIn is a pure business social network, its developers have made a number of tweaks to help your profile stand out, particularly in the search engines. Your name, LinkedIn headline, current location, and the industry you have selected for your profile are placed into the Meta Description tag on your profile page.

That’s often why when you Google someone, their LinkedIn profile may often be the first social network to appear in the results.

3. Use social groups to promote your topic

To get even more traffic to you blog, consider creating Groups and Discussions on both LinkedIn and Facebook about your blog and products. Facebook and LinkedIn users are generally very active, and if you can get active users in your own group, this will have a positive effect on your blog.

You may actually have a large LinkedIn network but not really sure how to take advantage of it. Create a LinkedIn group about your topic/blog and invite your network to join it. If you can get engaging discussion occurring you are likely to find more professionals in your space join the group. If suitable for your own blog or product, consider the option of an Open Group, where anyone can join and invite others.

As the group administrator, you are able to send LinkedIn messages to all Group members (if they have opted-in to receive notifications when joining the group). This is a great way to push-market to your LinkedIn network, as often, InMails have a high open rate and are not considered as intrusive as other email marketing tactics.

Conclusion

I hope these tips give you some insights into new ways you can leverage traffic from social networking websites to your blog.

If you are a blogger and actively use social networks as a traffic generation source:

  • What networks send you the most traffic as a blogger?
  • What % of your traffic is coming from these social networks?
  • What has been your most shared article? What can you learn from this?

Consider optimizing your profiles to rank higher and get even more profile views and click-through traffic.

This is a guest post by David Cowling from Social Media News Australia.
If you are looking for more Social Media hints and tips check our David Cowling’s blog on
Social Media.

Make the Most of Product Reviews on Your Facebook Page

This guest post is by Jenny Dean of Business Blog Writers.

You might have seen the ProBlogger post by Tommy Walker that talked about using photos to your advantage on Facebook. This post will add to some of Tommy’s ideas.

I have two websites, Floppycats.com and Antioxidant-fruits.com, and corresponding Facebook fan pages where I like to set up albums for the product reviews that I do on those sites.

Why having albums on a Facebook Fan page is important

  • Opportunity: Since I feature a product every Tuesday, that’s pretty much 52 product reviews per year. That means 52 (or 53, depending on the year) opportunities for my sites’ Facebook fan pages to show up in people’s news feeds.
  • Link love: You can link or tag the manufacturer’s Facebook page on each photo within your Album, which means you’ll get a link back to your Facebook page from theirs.
  • Clickthroughs: You can add a link back to your website from your Fan page. I like to link back to the actual product review, so that users will visit the site if they are interested in learning more.
  • Communication: You’ll get questions—and if you are doing product review albums like me, it might give you more insight on how to do your review, or provide you with feedback for the manufacturer, showing the manufacturer how valuable you are as a blogger for them.
  • More fans: That’s right, when you link to the manufacturer, you never know who will see the link on the manufacturer’s page, and then will come and check out your Facebook Fan page—or your site.

In this article, I’m going to explain how to set up a successful Facebook album as well as how to tag and link photos in that album to the manufacturer’s Facebook Fan pages.

Setting up your album

Facebook has changed up a bit since Tommy’s post, so first, I’ll show you how to set up a Facebook album.

First you want to start from your blog’s (or business’s) Fan page. Under your photo, there is a category called “photos”. Click on that, and your photo section will appear.

To add an album, click on “Photos.”

Another page will open and on the right-hand said there is a button that says, “+ Create Album.” Click on that.

A dialog box opens, and you can start adding photos from your hard drive that are applicable to the album.

Adding photos to an existing album

Now, every Tuesday on my informational website about fruit, I do a product review on a product that has fruit in it. I have, of course, already created the album. Every week, either when I write a review or after the review has been published, I add a photo.

To add a photo to an existing Facebook album, simply click on the album (follow directions above) and then click on “Add Photos” in the upper right-hand corner once you are on the album page.

As I was writing this post, I decided to add the photo of the product that will make its debut on my blog this week: blazerfarmz Fresh Frozen Aronia Berries.

When the upload is complete, click on “Done.” Then, scroll to the bottom of “Edit Album—Product Reviews” until you find the image that you’ve just uploaded.

Enter the name of the product (you might want to throw in a keyword here, too, but since “aronia berries” is already a keyword for me, I don’t worry about it) and then include the URL link to your product review.

Then click on “Save Changes,” then “Publish.”

Once this image is published, Facebook will return you to the album in question. So then you want to go find the photo you just uploaded and click on it. When I do this, I can see that it has a product name and also a clickable link back to my product review. You might even want to make this link a bit.ly link, so that you can track the number of clicks.

Now, here comes the important part that will help you stretch your reach across multiple Facebook pages: you want to tag the manufacturer’s page in your photo.

When you’ve clicked on the photo and the photo is open on your screen, in the white section below the photo on the lower left side you will see a “Tag This Photo” link. Click on that.

Move your cursor over the photo and then click on it (anywhere is fine in this situation because there is only one product in the photo). Then start typing the name of the manufacturer. In order for this to work, you have to have already liked their page.

Select the manufacturer’s name (“blazerfarmz” in this case) and then click on “Done Tagging.”

You’ll see that “Blazerfarmz” has been tagged in the photo, which means your photo is now on their Facebook page. So all the fans of their page now have the opportunity to click on your photo as well as click on through to your review. My photo is on my page and on their page—it’s double the exposure for little effort.

If we go back to my album, you can see that I have several manufacturers tagged in my Product Review album.

Benefits of using Facebook albums

Some benefits of this approach to using Facebook’s albums include:

  • Cross posting of photos with minimal effort creates much more exposure.
  • It shows manufacturers that you have interest in them and are making an effort to expose their products.
  • If you offer giveaways, product reviews, or advertising on your site, you could always add your Facebook albums as an added bonus to product owners. In other words, you will cover their products on your Facebook page and will include them in a permanent album where their product images will be located alongside those of other manufacturers. So if someone comes from one manufacturer’s Facebook page, they might discover other manufacturers’ products through your Facebook fan page.

An added touch

Something I like to do to finish it all off is to post my review on the manufacturer’s Facebook page. I like to do that from my Antioxidant-fruits.com account, though—I have to switch from my personal account to my Antioxidant-fruits.com account.

To switch accounts, go to the Account Tab in the upper right-hand corner, click it and choose, “Use Facebook as a Page.” A dialog box will open showing all your pages. Click on the one you want to use.

When you click on the switch, it will take you to your Facebook home page. Next, search for the manufacturer’s name using the search bar.

Then go to their page and type a message. I wrote, “Thank you to blazerfarmz for letting us review their awesome Fresh Frozen Aronia Berries over at @ant.” When you type the “@” symbol and your page’s name, the full page name will come up. You can select it, and it will link to your Facebook page.

I can also then include the URL of the YouTube video I did for the review. If I just copy the URL from YouTube, paste it into that field on Facebook, and then hit the space bar, a photo will appear from the video, and the link will be there too.

Then, click on “Share,” and you’ll see your message show up on their page. Here, I forgot to include a link to the actual review, so I added that in the comment section.

You can do the same on your page. The beauty of posting on your page and linking to their Facebook page with the “@” symbol is that that message will show up on the manufacturer’s wall too!

What ideas do you have for making the most of your blog site and photos on Facebook? I’d love to hear them!

Jenny Dean is a 31-year-old-business owner and entrepreneur from Kansas City. Jenny is currently working on Business Blog Writers, a company that supplies blog content specifically for company’s blogs, Floppycats.com, an informational website about Ragdoll cats and Antioxidant-fruits.com, an informational website about the antioxidant powers of fruit. Follow Business Blog Writers on Twitter or on Facebook.

WordPress Plugins that Make Your Blog Comments Social

This guest post was written by Neil Matthews of WPDude.

Have you noticed a decrease in the number of blog comments you get and an increase in Facebook likes and Twitter tweets about your posts?

Are you worried that you are loosing social proof about the validity of your posts to the social media conversation, rather than as direct comment on your site?

There is a way to get the best of both worlds and aggregate comments and social media responses on your site.

The problem

People are building social media presences, and part of that is sharing great blog content and their opinions on those posts.  It’s more public and gives better results to share on Twitter or Facebook than it is leave a comment.

Curating is the new black at the moment. Adding links to your own social media conversation adds great value to your followers, while leaving a comment on a blog where no-one but the avid readers will see it does not add any value to your social media stream.

Fewer comments seems provide less social proof that people like your content, but this is not necessarily true. People stil love your stuff, it’s just that they’re expressing their emotions in different places.

What’s the solution?

Th solution is to bring the comments made on social media into your comment stream so you can maintain all of that social proof in one place.

There are a number of plugins that will aggregate social media and traditional blog comments into one stream on your site. This post will focus on these plugins—specifically I will be focusing on WordPress plugins (sorry Joomla, Drupal and Tumblr people! Some of these pugins will work with your platform but I’m focusing on WordPress today).

Disqus

This is a cloud-hosted comment system, wich means that your comments are hosted on the Disqus platform, and by adding a plugin to WordPress you can show those comments alongside your posts.

Disqus is a complete commenting system that offers a number of social media functions including authentication using your Facebook and Twitter accounts, and the ability for people to add a comment to your post and their social media profile of choice. But more importantly it has a Reactions feature, which will search for and aggregate into your comment stream off-site comments from social media conversations about your post.

Intensedebate

Intensedebate is another hosted comment platform brought to you by the people behind WordPress Automattic.

Intensedebate has something it calls Social Commenting features.  Using these, users can log in with their Twitter or Facebook IDs, and post comments that are synced to their social media profiles.

LiveFyre

LiveFyre is another fully featured and hosted commenting system. Please note that this is a premium solution with  a free option for less than 20,000 page impressions per month.

This  plugin has the ability to post the comment onto your site and the social media platform of your site user’s choice.  It also has a neat function that lets them tag their social media friends in your comments.

Check out the social media options for more information.

A note on hosted comment systems

When you host your comments on a third-party site, you’ll need to export your comments into that service’s car. If you breach the service’s terms and conditions, there’s a chance you could be kicked off the platform and loose your comments.

I’ve not heard of this happening but it is a possibility, so think long and hard before you chose to have someone host part of your site.  I wrote about the same concept in my last post here at Problogger when I talked about loosing your email addresses in Are You Protecting Your Blog’s Most Valuable Asset?.

Facebook Comments for WordPress

If you want a solution that replaces your traditional blog commenting system with Facebook-only comments, then this plugin is for you.

It is a self-hosted solution that replaces traditional blog comments with something akin to a Facebook wall. People log in to Facebook, leave their comments on Facebook, and they’re replicated back on your site.

Twitter Mentions as Comments

This final plugin is again a self-hosted extension of WordPress. What is does is scan Twitter for any mentions of your posts, and pulls those tweets into your existing comment stream as if they were additional comments on your posts.

Other options

These are just some of the options available to you—there are many others. Check out the plugins under the Social Media tag on the WordPress plugin repository to see how vast your options are.

Make your comments social

Don’t worry that you’re losing blog comments to social media. Using these handy plugins, you can bring the conversation back from the social platforms, and retain social proof on your blog.

How is your blog faring with comments and social media? Could these plugins be helpful to you?

Neil Is  a WordPress coach and consultant, see his work at WPDude. He has also created a WordPress group coaching program called the WP Owners Club.