Close
Close

How to Master Visual Customer Service in the Social Age

This is a guest contribution from Jennifer Landry.

There’s a reason why the saying, “A picture is worth a thousand words,” is still used today: 90 percent of information your brain absorbs is visual and you tend to retain 80 percent of what you see, versus the 20 percent of what you read. Marketers have already jumped on the visual content bandwagon, but ads and content aren’t the only places where you can take advantage of visuals. Forward thinking organizations have also incorporated visuals and social media with customer service.

Visual customer service might be difficult to envision, but there are plenty of ways you can incorporate it into your own strategy. Take a look at your current customer service process and see how you can improve upon it. Do your customers have a lot of questions on how to use a product or put it together? Create a video tutorial. Not only does this improve customer engagement, it can save you a lot of time answering questions. If you think outside-the-box, you can better understand how to deliver a customer service experience that engages and helps your customers. You should also research what your competitors are doing and see what will work for you and what won’t.

The infographic below provides examples of how brands are engaging customers through visual customer service and seven tips on how you can do the same.

VisualCustomerService

Jennifer Landry is a writer/journalist living in Malibu, California. 

Analytics for Content Marketers and Bloggers: What Do You Need to Track?

This is a guest contribution from Rizvan Ullah of Ranktactics.

The term “content marketing” refers to strategic marketing techniques where you create valuable and relevant content to attract a clearly defined audience. You’ll use this content to market a product and/or service in an attempt to generate profit through your blog or business. Since Google has changed the way they rank content, often giving higher rankings to that content which provides value, you can use this technique to dominate online. For example, imagine writing content on “link building” and mentioning a few products which streamlines your entire process. With an in-depth post, you can rank high enough and generate enormous commission through referrals. However, there’s a growing problem…

Many people are moving away from older marketing techniques because they are expensive, highly regulated (PPC) and provide little results, it’s becoming more important that you utilize content marketing more effectively. It’s no longer as simple as putting together 1500+ words hoping to generate sales because many bloggers are failing to analyze the long-term benefits. There’s NO point in writing 20 blog posts and none of them generating the desired results you want. It’s important to have the right tools in place and know what to look for so going forward your time equals money (T=M).

If your business relies on content to generate profit, then it’s important to analyze the right metrics and tweak them until you’ve achieved the desired results.

Let’s look at the five most important content marketing metrics to keep an eye on and how they can help double your conversions.

Desired Results

Before starting any type of campaign you need to determine what your trying to achieve. You need a “target” to compare your overall results making it easier for you to analyze how effective your campaign actually is. Through content marketing, you have many different types of desired results like profit, traffic, social media buzz, subscribers or even advertising conversions.

Once you determine what your trying to achieve, you can move into the next step which is production.

Before you continue, ask yourself this question…Through content marketing, am I trying to

  • Generate income through a product or service?
  • Increase traffic to my blog and/or website?
  • Increase user engagement (clicks, decrease bounce rate or forum interaction)?
  • Increase social buzz through shares and/or likes?
  • Double or triple email subscribers?
  • Generate income through advertising published within the content itself (banner ad, contextual, etc)?

Answering these questions will allow you to create a clear cut plan going forward. You can even tweak your content marketing to compliment your desired results. Once you determine your objective, it’s time to move to the next metric.  

Production

In order for you to generate a report, you need a trial group, in this case, a wide range of content to analyse. Without having a blog with content published you won’t be able to determine what’s working and/or what’s not. That’s why the “production” metric is so important because when you analyze the results, you’ll be able to see where most of the organic traffic is flowing or user engagement is occurring. The question is…

How much content do we need?

It’s no secret that Google loves a website which produces “high quality” content, and fresh content is great for brand awareness. However, if you’re not achieving the desired results then both high quality content and brand awareness doesn’t really matter. With that said, it’s important that you have enough content on your blog to provide results. For example, you need to ensure that you get a clear cut reading into what content, landing page, queries have been producing significant results. There are many FREE tools which will provide EXACTLY what you are looking for.

Google Analytics has been my tool of choice to analyze my data daily. It provides me with the information I need to tweak my content and landing pages. It’s a good idea to connect your Google Webmaster Tools with your Analytics so that you can get the entire reading under one platform. In the next step, you’ll learn how to correctly explore user engagement on your blog to pull out the information you need.

User Engagement

One of the best ways to analyze data is to view user engagement and how it’s increased or decrease over the weeks. These days you have many options available which will allow a reader to engage directly with your content. For example, you have: social shares, blog commenting, click through, bounce rate and even opt-ins. When you see an increase in engagement, it’s a great indication that your content resonates with your readers. The higher the engagement, the higher the chances you’ll achieve your desired results.

Once you find content which has high user engagement, you can tweak it to optimize conversions. For example, if I know that my “create a website from scratch” post has enormous shares and comments, I’ll strategically try different things to see what works well and if it achieves my desired results. If I want to increase email subscribers through content marketing, I’ll try placing opt-ins boxes in different places until I achieve optimal conversion.

Here are FREE user engagement insight tools to keep an eye on:

Facebook: When you publish content, look for the amount of Facebook “Likes” your content is receiving. If you notice that some content has much higher likes than others, then you can devote more effort into tweaking that content to increase your conversions. An indication of “Likes” will also provide you with a good idea of content which resonates with your readers.

Twitter: Add a “Tweet” button and analyze what content got shared on Twitter. Just like Facebook, the content shared several times is a good indication of where you should be focusing your attention. In the next section, you’ll learn how to make full use of engaging content.

Blog Commenting: I’ve been a big fan of blog comment because it increases interaction and provides content ideas. For example, many times people would often drop a question within the comment box which I can answer in-depth next time I publish content. Either way, analyzing the commenting between content on your blog will provide insight into what content works well with your audience.

Topsy: This is an awesome tool that many people don’t utilize to the full potential. It’s a great indication of the type of content which resonates with readers online.  Type in a keyword and Topsy.com will provide a breakdown of content which have the highest social shares, etc. How can you use this information?

If you plan on marketing a specific product or service, use Topsy.com to find what topic creates a massive buzz. Visit the 1st website on the list and create something better. You already know the content creates buzz so tweaking it into something more in-depth will work well for you.

Screen Shot 2014-10-24 at 12.27.33 pm

Bitly.com

A great way for you to track click-through rate and/or conversions is through Bitly.com. Bitly.com is a FREE URL shortener which you can embed into your contents external links. Every time someone clicks on an external link, it will be tracked within the Bitly backend. It’s a great way for you to find out which external links are being clicked and within what content. When you have enough data gathered you’ll be able to determine two very important metrcs:

First, you’ll be able to determine the content marketing strategy working through content creation. Next, what anchor text resonates with your reader, for example “buy now, “read more” or even interlinking structures.

The goal is to figure out where the conversions occur so time and effort can be focused around creating similar content with identical links.

Traffic

This metric still remains the most important of all providing you with information crucial to your content marketing strategy. For example, if you have traffic, your marketing strategy is working however if you don’t, you definitely need to do some damage control. The traditional traffic metrics include: organic, direct and referral. The good news is finding out this information is NOT difficult since all you need is a Google Analytics account.

Simply, log into Google Analytics, then click on Acquisition>All Traffic

Screen Shot 2014-10-24 at 12.28.14 pm

You have several metrics you can view under this dropdown which will provide you valuable information. It’s important to connect your GWT account to your GA so you get a breakdown of the queries & landing pages. Let’s see how you can use some of this information…

Organic Traffic: Acquisition through search queries and is FREE traffic. This means that content and corresponding keywords are ranking within the SERP’s. Depending on content marketing strategy an awesome way to build readership and/or get conversions.

Direct Traffic: A good indication of people who are loyal readers and know your URL. They regularly visit which means an awesome source providing user engagement via social shares, comments, etc

Referral: Many people don’t understand the power of referral traffic. This means that other platforms are sending traffic to your blog. For example, through social media, other blogs, social bookmarking, etc. The more referral traffic, the higher the user engagement however this can also mean that people are linking directly to your content which can build readership and your link profile.

When you connect your GWT to your GA, you can click on Search Engine Optimization under Acquisition and get a clear breakdown of the queries, landing pages and geographical structure. Now what?

Simple, I would analyze the highest performing pages, etc and optimize those with banner ads, email opt-in forms or even affiliate links to increase conversions.

Effect

All the metrics discussed are very important as they are solid indicators of a successful content marketing campaign, For example, “production” indicates how hard we are working while “user engagement” is a good indication of quality. “Traffic” can provide valuable information because it can shows progress overtime and what content should be the focus going forward. However, when analyzing the “effect” your content has had on your readership, nothing beats actual conversions. This is why it’s important to keep checking your statistics in affiliate networks, email platform or advertising network.

Content marketing is about achieving what we discussed in factor number #1 which is “desired results”. Personally, the effect of your content marketing is an easy metric to follow since the results depend on production, engagement and traffic. All that’s needed to track results is to log into your different platforms tracking sales, clicks, subscribers or anything else.

Wrapping Things Up…

Going forward, you’ll be surprised how important content marketing will be online. So far, over the past several months, we’ve seen Google implement changes to their algorithm focused on eliminating poor content pages. Let’s think for a minute…

If Google will be promoting high quality content especially which provides a complete resource to readers, it’s a great way to start marketing your products, services, etc. Obviously the focus should be on providing users with the best experience through your content however it’s a door which has just been opened to your marketing efforts. The only roadblock within content marketing is NOT finding out what works compared to what does. This is why having unique analytical tools in place is so essential. Start by using these metrics above and if you have more of a budget then others, you can purchase tools which will provide more in-depth analytics.

 

Rizvan Ullah is the founder of Ranktactics, which provides internet marketers with tutorials on traffic generation, social media marketing, product reviews and case studies. Learn how to create a profitable blog step-by-step from the ground up. Get started by reading his expert roundup post on effective link building techniques. Follow him on Twitter and Facebook.

Stop Reading, Start Doing. Now.

Stop Reading, Start Doing - time to put that knowledge into practice / problogger.net

I’m going to hazard a guess that you are here at ProBlogger.net because you want to know how to make a blog a success. With a successful blog, you can make some money, right? With the knowledge you glean from here and other places, you’re hoping to take your blog to the next level.

But I think that’s where a lot of us get stuck. With the knowledge.

We may in theory know what it takes to create great content, find readers, nail social media, and run a much-loved blog. But we may also stop short of actually putting that knowledge into practice. And what is the point of having all that knowledge, if you’re not going to use it to help your dreams come true?

I think we’re all guilty of it to some degree. There have been tons of things I knew I should do, but thought I lacked the time or the skills to do so. One day, I forced myself to sit down and make those small changes on my blog, one at a time. And you know what? They weren’t so hard, and they didn’t take much time. Things like installing a sticky top bar messenger for newsletter signups, revamping my About page so it more accurately reflected what my blog is about, actually testing some Pinterest strategies… my list was seemingly endless. And seemingly endless lists can be overwhelming – so much so that we don’t even get started on them.

What I want you to do (today, if you can!) and pick one thing you’ve learned recently and actually do it.

You know what those things are that are floating around in the back of your mind. That you’ll get to one day. Well, today is your day! Go! Do!

Which one do you think you will try? I’d love to hear in the comments what’s on your list, or what you’ve done recently that has really worked.

 

Stacey Roberts is the Managing Editor of ProBlogger.net, and the gal behind Veggie Mama. A writer, blogger, and full-time word nerd, she can be found making play-dough, reading The Cat in the Hat for the eleventh time, and avoiding the laundry. See evidence on Instagram here, on Facebook here, and twitter @veggie_mama.

Facebook Atlas: A New Stage in Digital Marketing or Just another Competition with Google?

This is a guest post from Ben Austin of Absolute Digital Media.

Move over Bing, Google has a new competitor in the form of Facebook.

Ok so we all knew Bing was never really a threat to the search giant, but it gave us something to blog about each time the Microsoft owned engine upped its marginal share of the market. Facebook on the other hand is stepping on Google’s toes in an area that it’s a little more sensitive about. Data. What’s more it looks to be acting much more aggressively towards its goals.

According to eMarketer, Facebook’s share of worldwide revenue from digital advertising across all devices currently stands at 8%, second only to Google’s 32%. With the introduction of its new advertising platform, Atlas, designed to track the effectiveness of online ads, it could be set to encroach further.

facebook-atlas3

What is Facebook Atlas?

Atlas is a digital advertising platform that Facebook acquired from Microsoft last year for almost $100 million. Since then it claims to have rebuilt Atlas “from the ground up”, to offer a way of “bridging the gap between online impressions and offline purchases.” As Facebook users will be familiar with, consumers’ newsfeeds often feature highly targeted ads, based on information from their profiles, such as age, gender and interests. With Atlas, these highly personalised ads will follow you elsewhere across the internet, to other websites as well as the apps you use regularly.

It does this by matching Facebook user data and advertisers’ customer data with a tool called Facebook audiences, matching email addresses and phone numbers with the accounts associated with this information.

Whilst this is great news from an advertiser’s point of view, and stands to make Facebook a lot of money, not everyone is so keen. Understandably. Collecting and analysing detailed info about no less than 1.3 billion users and targeting them elsewhere around the web is nothing short of intrusive and has gathered comparisons to Google’s ambiguous use of data in recent years.

Problogger-globe

Competing for data with Google

Google is no stranger to the odd privacy or data scandal. As well as the Street View saga, the company has been involved in several court rulings, particularly in Europe, demanding it change the way it handles data about web users.

However it is this data that is partly responsible for it becoming the powerful being it is today, and so it perhaps comes as no surprise that new service, Certified Shops, is all about gathering data. In turn for allowing online retailers to display a badge proving themselves as trusted and reliable, they have to agree to send Google an inordinate amount of detail about their customers and transactions. Google has also reserved the right to use this data for other purposes.

The two web authorities have been locked in a battle of who can gather the most data for some time now but where does this end?

An abuse of power?

The concern is that in their quest to outdo one another and gather the most personal data, they are effectively abusing their power. Both are treading a fine line between proving to marketers the power of ads, and pushing their customers away. New customers may actually shy away from sites with the certified badge, whilst Facebook could end up a network more geared towards generating revenue and less about social interactions. There is certainly a gap between public perception of data usage and what actually happens and both companies are exploiting this naivety.

However, it is important to note that Facebook has stated that users will stay anonymous to advertisers, who will only know basic facts about them.

At the end of the day, this level of data gathering is nothing new. By simply having a Facebook account or browsing the web on a regular basis, people are providing companies like Facebook and Google with information about themselves and about their internet behaviour. The lessons from this are twofold. Users need to become more savvy online and big brands like Google and Facebook need to be careful not to overstep the mark.

Ben Austin is the CEO of Absolute Digital Media, an award-winning digital marketing agency based in the UK.

 

15 Quick and Easy Productivity Super-Hacks for Busy Bloggers

This is a guest contribution from Pooja Lohana.

Let’s face it.

As a blogger, you have a knack to find just one more task that needs to be done. Now.

Then there are times when you just don’t feel like doing that pesky little task – the more you think about it, the more you imagine the worst, and the more you procrastinate.

No matter what your situation, here are 15 productivity hacks that really work, well if you only try them.

And the best part? You don’t have to follow through each one – pick the ones that best resonate with you and run with it.

Sound good?

Let’s get hacking.

15 Quick and Easy Productivity Super-Hacks for Busy Bloggers

1. Use email templates

As a blogger, I receive a ton of email each day. Some are from readers thanking me for a post. Some even have a specific question that needs answering.

Depending on the type of email you receive, you can create templates so replying doesn’t take too much of your time.

For example, if I receive a “thank you” email, I acknowledge their reply with a simple two-sentence email.

If it’s a question-email, I flag it using Gmail’s red exclamation flag to answer at a set day in the week.

All my email is filtered to one Gmail address, so I don’t have to keep checking countless inboxes (and avoid those cPanel logins too!)

Last but not the least, if you write a lot of email templates, stick to the 5-sentence rule.

Why 5 sentences? According to Guy Kawasaki, less than five is usually too curt for a response, and more than five wastes time. I agree.

Of course, not all my emails are 5-sentence long. However for templates, that strategy works like a charm.

Oh and one more thing – try turning your email window off in order to focus better.

When I keep my Gmail tab open in the background, a notification pops up each time a new email arrives.

Bam… There goes my focus down the drain.

I’ve since decided to turn off any distracting windows and only kept important tabs open. Over time, it has saved me hours.

 

2. Create an editorial calendar

Unless you’re Seth Godin, there will be days when you don’t have anyting to say, or don’t have the time to come up with a stellar topic idea.

The solution? Create a simple editorial calendar so you’re never short of ideas. Old-school 2-column excel sheet will do. Or you can go fancy-pants and try an app like Gather Content.

If the idea of a calendar sounds too stifling, try keeping a log of ideas in your WordPress backend.

That’s what blogger Sarah Wilson does – at any point, she has about 20 draft posts ready to be used. When inspiration strikes, she creates a simple draft and works on them overtime until they are ready to launch. Neat, eh?

 

3. Re-post your evergreen content

You don’t have to produce epic content every time. Dig into your archives to find “evergreen” posts – the type that stay fresh and timeless from season to season.

Examples of an evergreen post:

  • Long list posts
  • Case-studies
  • How-tos
  • Collaborated posts
  • Tutorials and guides

Since evergreen posts tend to be long, you can break them into smaller chunks and repurpose them as a PDF report, an audio freebie, or a Slideshare presentation.

Get creative and post new bite-sized, snackable content for your readers. This is especially a great hack for those slow days when you’re too busy to post on your blog or social media.

 

4. Automate sending out your content

Following up from the last hack, a smart strategy is to create a series of email autoresponders or teaser emails for your old blog posts.

That way, even if you don’t have anything new to say, you stay at the top of your readers’ minds and new subscribers on your list are fed with good content.

 

5. Take the shortcut to mobile-responsive

Did you know that 82% people use mobile phones to check emails these days? What’s more, 42% of your subscribers will delete your emails if they don’t show up well on their phones.

Bloggers, clearly it’s time to go mobile-responsive with your content.

But you don’t have to go on a template-designing spree or hire external help.

Email marketing service such as GetResponse offers ready-made one-click responsive templates, so you don’t have to worry about how your emails show up on a smartphone or tablet, therefore saving you a ton of time.

http://www.getresponse.com/

source: Get Response

 

6. Unsubscribe ruthlessly

I have a simple rule – if more than 30% of my incoming email is announcements and newsletters from other people’s lists, I go on an unsubscription spree.

Of course, with Gmail’s Promotions tab, life has become easier and I don’t have to necessarily do that any more.

But still, if you’re a lover of clean inbox and don’t read a lot of e-newsletters, try Unroll.me to unsubscribe a bazillion times faster.

 

7. Use If This Then That

IFTTT lets you “put the internet at work for you”. Basically, it’s an app to automate your online life.

You can set trigger events that are based on cause and effect relationship (if this, then that). The events + triggered actions together form IFTTT “recipes”.

As a recipe example, once you add a new article to read in Feedly, you also have it saved in your Dropbox folder.

IFTTT supports many “channels” such as Facebook, Flickr, Instagram, Dropbox, Evernote, Bit.ly etc. that you can use in your recipes.

Source: IFTTT

Source: IFTTT

8. Don’t be afraid to delegate

Back when I started as an entrepreneur and blogger, I wanted to do everything to perfection.

I thought no one else could do all those tiny tasks on my list better than I, because no one understands my business as much as I do.

Big mistake!

Turns out, there are people who want to help you. For example, if you hate composing and scheduling a month’s worth of Facebook posts, there’s someone out there who loves that and is a pro at it.

Fiverr and FancyHands are two places to find that “special” someone.

Remember, you can’t go at full speed 24/7. Decide which tasks really need your attention and which ones can be outsourced. That’s a sign of a real superman – after all, he needed a sidekick too, right?

 

9. Do a Pomodoro

You’ve probably heard of a Pomodoro. It’s a simple productivity technique where you work for 25 minutes followed by a 5-minute break. Since you “only” have 25 minutes to work, your brain can focus 100% as it creates a sense of urgency.

I use the Pomodoro Productivity app which has some neat settings to increase or decrease break times and sound settings. It also nicely syncs with your Google calendar to get a visual warning when a Pomodoro overlaps with an appointment.

 

10. Try Awareness

Awareness is another free and unique app that will play a Tibetan bowl “ding” every hour. It’s a gentle reminder to take a 5-minute break and get off that chair.

Screen Shot 2014-10-24 at 12.56.49 pm

11. Use Awesome Screenshot

If you’re like me, you want to take multiple screenshots for every post you write.

Awesome Screenshot is a super-helpful app that sits as a Chrome extension and can save you a ton of time.

 

12. Manage your stuff with Trello

I’ve only recently started using Trello, and kicking myself because I’m so late to discover it.

You can create Trello cards for your to-do tasks, ideas you want to implement or known issues to be solved. You can track progress of each one as you go.

You can also use it for your editorial calendar.

Here’s an example of a Trello in progress.

Screen Shot 2014-10-24 at 12.57.44 pm

13. Slam multitasking

Because it doesn’t work. Period.

One study even showed multi-tasking led to a loss of productivity by 40% because participants had to keep switching between tasks.

 

14. Chew gum

This one’s a weirdo in the list, but chewing gum leads to alertness and reduces occupational stress too.

 

15. Eat a banana

According to UCLA, a banana is great brain food that brings 25 grams of glucose (optimum) to your blood stream. Glucose is great to keep that active, productive, switched on state when you need it the most. Go bananas!

 

Your Turn!

You now have 15 super-hacks – some are easier than others. Now it’s your turn to take your pick.

Go, apply them and be a rockstar.

 

I know there are more super-hacks that I’ve missed. What’s your favourite?

Pooja Lohana is a freelance writer, ghost writer and online marketing mentor featured on Problogger, Firepole, JeffBullas, MarketingProfs, Hongkiat and more. If you’re an aspiring writer and want to become self-employed, create wealth and live a better life by launching your online writing biz, steal her free mini-course to make your first $1000 (and more) writing at home.

Free Webinar: How to Start (or Reboot) Your Blog Right: 8 success factors that determine your blog’s future

UPDATE: this webinar is now finished. Check out other upcoming webinars at our Problogger Webinars page.

This coming Tuesday/Wednesday (depending where you live) I’m running a free webinar with Chris Garrett.

The time of the webinar is:

Los Angeles: 5pm Tuesday 28th
New York: 8pm Tuesday 28th
London: 12am Wednesday 29th (sorry my UK friends!)
Singapore and Perth: 8am Wednesday 29th
Cape Town: 2am Wednesday 29th
Melbourne and Sydney: 11am Wednesday 29th

Note: we will record the webinar but you need to register to receive access to it.

The title of the webinar is – How to Start (or Reboot) Your Blog Right: 8 success factors that determine your blog’s future

Chris Garrett is long term blogger, the co author of the ProBlogger book and Chief Digital Officer at CopyBlogger Media.

Here’s a short description of what will be covered:

The world of blogging has gone mainstream, and this has introduced both opportunities and also challenges. Today you need more than passion and technical know-how, you need a plan.

How can you break through the noise and get started in 2014? If your blog is stumbling, how can you get it on the right track? In this webinar, Chris Garrett takes us back to fundamentals and talks us through the planning and research that lead him to his new forthcoming blog.

Normally our webinars are for paid up members of ProBlogger.com only but as this topic is so applicable to a wider audience we thought we’d open it up for free.

To register you’ll simply need to sign up for a free account to ProBlogger.com and register for the webinar.

Here’s the process:

1. Head to the webinar page here.

2. Click the ‘register’ button.

Screen Shot 2014 10 27 at 10 53 24 am

3. A popup box will appear with a button to create a free account. Click it.

Screen Shot 2014 10 27 at 10 54 31 am

4. Add your details and click ‘continue’.

Screen Shot 2014 10 27 at 10 45 03 am

5. You’ll be now taken back to the webinar page where it should show you’re now registered for the webinar. You’ll get an email confirming your registration and another reminding you of the webinar as it approaches.

Can’t wait to see you in the webinar later this week!

Remember, we will record this for those unable to make the live webinar but you’ll need to register with the above process to gain access to it.

Note: your free account on ProBlogger.com only gives you access to upcoming the live ‘public’ webinars including one with Jeff Goins next month and one with Elise Cripe in December.

Paid up members also unlock a heap more in ProBlogger.com and gain access to recordings of all webinars (currently 31 in our archives), future monthly private webinars, our ProBlogger plugins, a private forum area etc.

How Having a Strong Email List Can Land You Great Sponsorships

This is a guest contribution from email marketer Luke Guy.

How exactly do sponsors determine a price for ads on a blog? What would you consider the “golden standard” as for measuring how much a brand is worth or the size? There are many ways to do this. It’s important to know this so you can figure where to spend most of your time and building.

Here are general ways to determine brand size:

  1. Your follower numbers on social media
  2. Blog stas
  3. The size of your email list
  4. Social shares per article

These are the main ways sponsors determine on how much you’re worth, and the size of your brand, but which one should you focus most on? Coming from me, Luke Guy, you can almost guess, right? As you know, the email list is the best way to determine someone’s brand size.

I’ll explain why.

Social media with a large following was rare a few years ago, but now even grandma can have hundreds of thousands of followers. With it becoming so cheap now, you can buy fake followers for almost pennies. Many politicians are known for doing this to embellish the numbers -up to half of the followers have been known to be fake during presidential campaigns. So this is definitely not the way to measure someone’s brand size.

So what are other ways sponsors determine brand size?

Insights from the blog is a great way to measure traffic and to see how many people are viewing your blog. By simply taking a snapshot of your stats, you’d be revealing the traffic coming to your site. Gold, right?

Only thing is, the traffic numbers could change overnight. Let’s say you’re in a relationship with Google and it’s sending traffic to you like crazy. Your blog could be flooded at the time and things look really good. You bring home the amazing content and it sends you the traffic.  Such a beautiful relationship! But let’s say you burn the biscuits, forget the anniversary, or worse, you cheat with black hat SEO methods! Guess what? Google is leaving.  Your stats could drop overnight and you’re now seeing newbie traffic.

So yeah, I definitely wouldn’t depend on the stats of a blog alone. Even if it wasn’t based on Google, how could you guarantee these people would come back?

Keep reading.

Let’s go ahead and talk about the email list, is it the best way to determines ones size? I’d say it’s one of the greatest ways, if not THE best way to determine size. Why would I say that?

Well no one is going to buy 100k fake emails and then claim that as their list, you know how I know? That would cost $500 in Mailchimp fees per month. No one is going to go through that. No one would claim a list this size and it not be true. It would take one glimpse from the dashboard to convince the sponsors you mean business. Email list are the biggest way to convince sponsors.

Here’s something else to think about.

What is the best way to control traffic besides the email list? Besides paid ads, nothing. Also, what other way could you send a mass message and get 30-40% open rates? That’s 40,000 people who will be exposed to your message within hours (based on 100,000 email list). There’s no other way to control that kind of traffic. Organic search is super, don’t get me wrong, but that isn’t controlled. With the email list, you can control the how, when and where.

Combining All Three Is Best

If you have all three: Social Media, Email List, and Blog Stats. Why not reveal all three? The best way to get brand size is to combine all three of these. I know this. But if that email list is small and weak looking, the Facebook following of 50k isn’t looking very good right now, does it? Looks very fishy actually. So the email list brings credibility and the rest sweetens the deal.

By building your list, you’re showing your sponsors who you are and what you’re capable of. The size of your list is also the best way to catch eyes when applying for sponsors for your blog. So let me encourage you and start building that list. Make it a profit journey and learn how to grow that list while making money. Many ways to do this, but the biggest way is to simply use that traffic and send it to your site. Then from that site sell your services, do affiliate marketing, or my least favorite – adsense ads.

Ways to grow the list:

  1. Guest post and offer something downloadable (requiring opt-in).
  2. Try to talk with 5 people (via email) a day about your niche. Have your signature ready with a link to your opt-in.
  3. Include opt-in boxes on every page and post of your blog.
  4. Create an eBook that requires opt-in.
  5. Create a free program that requires email like Sumome.
  6. Talk about why people should join on social media

View 26 Ways To Grow Your Email List Like A Boss to get more ideas.

There’s one thing I know, and that’s people love to download things. It’s just in us to love this kind of thing. Another tool in my utility belt is how I see it. So offer something free like a plugin, program, or a series of educational emails, and start building the list!

When you give good reasons why people should download your free program (email required) the more likely they will. If it’s actually helpful, it won’t be long before you’re collecting emails automatically on a huge scale. Which is game changer.

But why go through this?

By building that relationship and collecting emails you’re building traffic. You do this by sending content-filled emails their way. You’re not pitching sales balls at them four times a week. Your sending them content-filled, and helpful emails. Send something amazing. By building this relationship you’re getting referrals and more sign-ups. The more sign-ups you get, the more traffic you can control and send your way. Once you your traffic get’s to a size, they will buy products from that site. All this can happen before the big sponsorship. So like I say, grow the list while making money. The more helpful you become, the more people will talk about you, the larger the list becomes.

So focus on that list and grow it like a boss. Get sponsored.

Luke Guy blogs at Lukeguy.com. He researches email marketing and loves to write about it. If you need further help with your email challenges, you can join him here! Or even hire him here to write for you. He has been featured on Search Engine Journal, Smart Passive Income, Jeff Bullas, Convince & Convert and a few others.

 

A Social Media Etiquette Guide You Might Find Useful

This is a guest contribution from Jennifer Landry.

What do you think of when you hear the word etiquette?

For most people, the term conjures up images of a relative telling them to chew with their mouth closed, or to take their elbows off the table. So what does it mean when it’s applied to social media?

In general terms, etiquette is a set of guidelines on how to behave properly around other people. While you might not have face-to-face interaction with all of your followers, the way you present yourself online directly affects people’s opinion of your brand. You might be surprised at the amount of companies, even the big ones, that don’t quite understand this simple fact and have posted inappropriate updates that made light of important events or misused certain hashtags. The simplest way to avoid this problem is to read over your posts before pressing publish. If you think it could somehow be misconstrued or you’re not sure what the hashtag means, it’s best to simply not post the update.

While you might know the basics of presenting yourself on social networks, you might not realize that there is a set of more nuanced etiquette rules for each of the different platforms. The infographic below outlines these unspoken rules for the most popular social networks. While not a complete list, it can help set the groundwork for how to post and interact with your audience.

Imprimir

Jennifer Landry is a writer/journalist living in Malibu, California. 

Stat-Driven Tips on How to Pitch to Big-Name Publishers in Your Niche

SplitShire_IMG_9970

This is a guest contribution from Wil of Startup Bros.

What’s the best way to pitch a content idea to the big players in your niche? What do today’s top publishers look for in a contribution? Many of today’s biggest influencers get hundreds of pitches every week. How do you stand out from the crowd?

It’s a tough question to answer unless you’re the one who’s doing the sifting. So, the folks over at Fractl went straight to the horse’s mouth to find out what separates the good enquiries from the bad. After surveying 500+ industry-leading publishers, writers and editors over the course of three months, they found several interesting trends. As you continue reading, you’ll find out specific, stat-driven dos and don’ts to keep in mind during your next pitch.

Publishers Love Market Research

What should you write about? Fractl’s study showed that 39% of publishers put a premium on market research, especially if it’s exclusive. That means you should either put your own spin on somebody else’s study (like what we’re doing right now) or write about research that you’ve personally done. Doing your own market research is actually easier than you might think. Once you come up with some questions you want to answer, here are a couple ideas to get reliable data:

  • Ask your email list or social following to complete a survey about an interesting industry trend.
  • Do the same thing, but using a crowdsourcing tool like mTurk or Google Surveys.

There are two big R’s to remember when writing about market research – Relevant and Recent. For example, you wouldn’t expect to publish your research findings about people’s favorite new restaurant chain on TechCrunch. Similarly, you wouldn’t expect SEOmoz to publish yet another “10 Reasons You Should Be Doing SEO” post.

Make Your Contribution Easy to Digest

Fractals study shows that publishers like content that’s easy to absorb. For articles, that means that you should write with plenty of white space. Use bold and descriptive subtitles so that readers can get your message without consuming every single word of your content. Better yet, incorporate graphics or imagery into your contribution. Fractl’s study shows that non-text contributions are becoming more and more important. Over 36% of published pitches feature some form of mixed media, whether that’s an infographic, data visualization or something else.

Publishers Want You to Collaborate

This one is actually a bit surprising. It turns out that almost all top-tier publishers want to work with you to develop your contribution.

  • 70% of publishers want you to pitch an idea, not a finished piece.
  • Only 30% will consider publishing a finished article, and even then they’re picky.

For each publication you target, come up with three or four different ideas you can pitch them. This gives your publishers a sense of ownership because they’re participating in the creation of your content. Warning!You shouldNEVER mass-pitch a contribution to lots of places at once. That’s a good way to get your email address relegated to the junk folders of the top publishers in your niche.

When & How to Pitch Top Publishers

When and how do publishers like to be pitched? Fractl’s study turned up some interesting trends:

  • 81% of publishers want you to pitch by email.
  • 69% prefer to respond to enquiries in the morning.
  • Shockingly, only 9% of publishers respond to pitches made through social media.
  • Less than 1% of publishers want you to call them with your pitch… The rest adamantly hate phone calls.

In addition to never pitching over the phone, you should also avoid pitching during holidays. Unsurprisingly, most publishers don’t read pitches they get during their time off work.

How to Write Your Enquiry

By now you know what to write about, what type of content today’s publishers want, when and how to pitch your idea… Now all you need to know is how to write your actual enquiry email. Fractl’s study turned up a few surprising trends you can incorporate into your next pitch:

Subject Line Matters Most – 85% of publishers open or delete an email pitch based on its subject line, so this is the most important part of your pitch. Ideally you want your email’s subject line to be descriptive and engaging using only 6 – 10 words.

Keep it Short & Sweet – Once they’ve opened your email, 85% of publishers want to read a brief pitch of less than 200 words. Don’t waste time buttering them up or assuring them that their readers will love your post… Introduce yourself, make your pitch and get out. Your idea should be so intriguing that 200 words is all it takes.

Good Grammar or Go Home – This shouldn’t need to be said, but Fractl’s study revealed just how important it is. Apparently, 9 out of 10 publishers will instantly delete a pitch if they find spelling or grammar errors. So, triple-check your enquiry email before you hit the send button.

What Can You Do With These Stats?

Fractl’s study makes it clear that behind the big names are normal people with likes and dislikes just like you and me. If you give them what they want, they’ll return the favor. With these stats, you don’t have to be nervous or afraid to pitch the biggest publications in your industry.

You now have the knowledge you need to stand out from the crowd and cultivate mutually beneficial connections with the leaders in your niche. Now go out and start pitching!

My name is Will, and I’m a young entrepreneur and marketer living in Tampa, FL. You can learn more about me from the StartupBros About Page.