How to Handle Criticism: a Practical Guide

Image by Stuart Richards

As bloggers, each of us has to deal with criticism. Blogging is a very public activity—almost all of us has the goal of gaining readers to our blogs—and the more people you reach, the more likely it is that you’ll hear criticisms.

“You’re wrong…”

“How can you say that? You don’t know what you’re talking about.”

“I couldn’t disagree more…”

“This is the last time I read this blog!”

These are just some of the criticisms bloggers regularly face—I’ve received versions of all of these many times over the years, and if you’ve been blogging for any length of time, they’re probably fairly familiar to you, too.

Criticism can be deeply painful. As I explained here, the difficulty in dealing with criticism caused Elizabeth Taylor to ignore everything the press said about her. The discomfort of being criticised has led more than one blogger to shut down their blog, so it’s an issue that bloggers really do need to think about.

How can we manage criticism, not get dragged down by it, and maybe even benefit from it?

Embrace criticism?!

That probably sounds a little odd, but the first thing you need to do is accept—even embrace—the fact that your blog has attracted criticism.

I know that can be difficult to do, but think of it this way: you’re a blogger, and you’re tackling the tough job of putting yourself, your work, and your opinions on the line every week.

Not everyone will agree with you all of the time, but negative feedback is a sign that you’re making people think. After all, that’s one of the most common reasons why many start blogging in the first place.

Certainly, few bloggers are ever going to gleefully greet negative emails and comments the way we do positive feedback, but the first step in using that information positively is to accept it as a natural part of blogging.

Don’t take it personally—everyone gets criticisms—from the longest-standing A-list bloggers to the newest blogger on the block. It’s not pretty, but it’s part of the job.

Consider the criticism

Some criticisms are better than others. Some negative commenters just want you to know that they feel this post’s no good, or they don’t like your logo. Others are more considerate—they’ll give you reasons for their negative feedback.

There are trolls out there—people who are just negative for the sake of it—but if you cultivate the right culture of comments on your site, you’ll likely receive more valuable criticisms than trolling. If your site is the victim of trolls, you might find this post, which explains a Buddhist monk’s philosophy of dealing with “haters”, helpful.

Be careful, too, not to discount a brief criticism that lacks detail as “just trolling.” Sometimes what appears to be a thoughtless negative comment from a troll can turn out to reflect an undercurrent that’s taken up later by more constructive commenters—and that can be extremely valuable to you and your blog.

Making use of criticism

I find it’s best, wherever possible, to take the emotion out of the criticism. So if you have more than one negative comment on a post, look first for those that are written reasonably and respectfully. These kinds of readers are advancing ideas for you to consider so you can better meet their needs. Have a read, but don’t take the feedback personally, or even on board, just yet.

Now look at the remaining criticism—the angry or otherwise emotional feedback. Think as objectively as possible about how that supports the other feedback. If you could boil down the feedback to one thing, what would it be? What was it that readers didn’t like about this post or product?

Criticism often falls into one of a few categories:

  • a difference of opinion
  • a lack of perceived value
  • a sense of frustration linked to an underlying problem the reader is struggling with.

If you can work out which of these problems is at the root of the criticism you’ve received, you can do something about it.

A difference of opinion may cause you to re-check your facts, do a little research, and respond to the criticism with evidence that supports your case—perhaps in a follow-up post.

A lack of perceived value may encourage you to tweak the way you present value through your blog. It might also prompt you to post on different topics or try different approaches to the topic in question. This may even open up your blog to a broader audience over time.

A sense of frustration among readers can give you real insight into deep audience needs, and what you can do to meet them.

Take it on board

Now’s the time to take the criticism on board—but not emotionally so much as practically.

Now you know what the real issue is, you can undoubtedly think of a few ways to try to tweak your work to try to cater to the needs your readers have flagged.

“Tweak” is usually the right word here. If you take the criticism personally, you’ll be more likely to make drastic changes that can end up undermining your blog and possibly disappointing the majority of readers who like what you do and how you do it. So act with caution—but do act.

On the other hand, if the negative feedback is overwhelming, you might do well to respond (not react!) with corresponding passion, showing your audience that you’re listening, and that their feedback is important to you.

After all, they took the time to tell you what they didn’t like, which means they do care about you and your blog. A criticism says, “I want your blog to be what I want.” It’s up to us as bloggers to decide if, and how, we want our blogs to be what those readers want.

How do you handle criticism on your blog? Share your tips with us in the comments—we could all use some help handling negative feedback.

From Blogger to Book Author: The 4-Step Guide

This guest post is by Jeff Goins of Goins, Writer.

Some bloggers don’t start a blog to make money. They start blogging, because they have a message that the world needs to hear. In other words:

Some bloggers blog to get published.

Recently, I signed a contract with a book publisher. I had always hoped to one day publish a book, but I never thought it would happen in a few months.

What made this possible? In a word: blogging.

Planning a book

Image copyright Lasse Kristensen - Fotolia.com

If you want to go from blogger to book author, you’ll need to do a few things. But the pay-off can be significant.

Why you should publish a book

With the rising popularity of ebooks and self-publishing, why should you go with a traditional publisher?

Why even write a book at all? Doesn’t a blog suffice?

Well, no. Not always. In some cases, self-publishing (especially your first book) may not be a good idea.

Reasons to work with a publisher

Although self-publishing can work just fine, there are still some legitimate reasons to go traditional:

  • Marketing: A publisher will offer its resources and knowledge to help you not only promote your book, but consider the marketability of it before it’s published.
  • Editing: A publisher will help you with the actual writing, as well as proofreading and copyediting. Normally, you would have to pay someone to do this or do it yourself.
  • Authority: There is still a great deal of social clout when it comes to having a published book from a reputable publisher. Publishing a book will make you more of an authority in your niche.

Of course, some authors make good money off ebooks without ever going through a publisher. So this may not be for everyone. But it’s at least worth considering. (Even Darren and Chris G. released their Problogger book through Wiley. It’s not about money as much as it’s about influence.)

If you’re interested in becoming a published author, there are the three steps you’ll need in your path to publishing.

Step 1: Build a platform

All publishers want to know the same thing: Do you have a platform?

In other words, are you “legit”? Do you have the audience and authority to speak on a particular topic? Money is so tight in publishing that if authors don’t bring their own marketing chops, they have little hope of succeeding.

A platform can range from a podcast to a television program; however, in our case, we’re going to assume it’s a blog.

Why a blog is a great platform

Blogs are great for authors, because of the following reasons:

  • A blog allows you to practice writing.
  • A blog allows you to capture email addresses (with a service like Feedburner or Aweber).
  • A blog allows you to communicate a core message over time.

My blog has been instrumental in helping me find my voice as an author, as well as providing some content that I’m actually re-purposing for my upcoming book.

Step 2: Release a manifesto

Once you’ve built a blog and starting building a decent audience, you can now work on something that articulates your core beliefs: a manifesto.

A manifesto is a short, actionable ebook that you give away for free. The point of it is to spread idea and help you connect with your tribe (i.e. people who share your beliefs).

This can also be a great way to capture attention, by exchanging the ebook for people’s email addresses. I grew my email list from 75 to 1000 subscribers in a week, thanks to a manifesto. And it also caught the attention of my publisher. It works.

If writing a manifesto sounds hard or overwhelming to you, don’t worry. It’s not.

The DIY way to publish a manifesto

  • Find the content. Dig up an old blog post or series of posts that resonated with your readers.
  • Develop it. Build upon your original idea and edit out what’s irrelevant.
  • Finish writing. Shoot for 1000-10,000 words long. It needs to clearly communicate one, important idea. The shorter you can make it, the better.
  • Create it. You can do this through a program like Word or Pages (for Mac), or you can use a slide presentation program like PowerPoint or Keynote and export as a PDF. Michael Hyatt also has a great seven-step tutorial for how to do this. (Note: This may create a huge file, depending on the length of your e-book. If you get something that’s over 10 MB, you can use the program PDFshrink to make it smaller.)

Alternatives

If you’re looking to spread an idea quickly, you can even publish the manifesto through a site like ChangeThis.com. Seth Godin, Chris Brogan, and Guy Kawasaki have all done this. Only the best ones make it, though, so this doesn’t guarantee you’ll get an ebook published through them. (See mine here.)

You can also hire someone to do it for you, if you have the budget.

Step 3: Connect with people through social media

Social media is a great way to find fans and create advocates that will spread your work for you.

The great thing about social media is that it’s social (obviously), which means it can lead to other meaningful interactions, including real-life relationships.

From follower to friend

I’ve connected with more people through Twitter than any other way. This has led to grabbing coffee with other writers, picking up freelance gigs, and even getting to meet some of my heroes. It’s the best networking resource I’ve found.

Starting a Facebook page for my blog has also been a great way to share content and connect with my audience.

The people you connect with through social media may begin as followers, but they can quickly become friends and even patrons of your work. If you do it right—by adding value to your readers and followers—these people can become life-long supporters of you.

What better asset to have before publishing your first book than an already large and growing fan base? The publishers will be fighting over you.

Step 4: Establish your brand by adding value

Every author needs a brand—an established voice that makes his or her content unique.

Blogging can help you do this, because it allows you to practice in public. It also attracts an audience, which can help you in defining (and building) your personal brand as a writer.

Serve your way into influence

The best way to earn trust and establish a brand is to serve people.

Do the grunt work. Hustle to help people, and you will get noticed. In a world full of self-promoting sleaze bags, if you add value to people’s lives, you will never have a marketing. People will come find you.

This is a great way to brand yourself as an author, too. Someone who serves others doesn’t have a hard time selling books. People know you’re going to help them, so they’re eager to pay money to hear what you have to say.

And if you can demonstrate that, a publisher will be honored to work with you.

Interview experts

Another way to do this is by interviewing experts. You can seek out other authors and bloggers in your niche and ask to interview them. Do this over time and you’ll not only deliver value to your readers, you’ll also build relationships with influential people.

Pretty soon, people will come to think of you as the expert—which is exactly what publishers are looking for.

All of these relationships (if founded on serving others) will come back to help you. It’s true what they say: what goes around comes around.

You’ll be publishing a book in no time.

Jeff Goins is a soon-to-be-published author, blogger, and nonprofit marketer. You can connect with him on Twitter @jeffgoins and Facebook and get his free, weekly newsletter. You can also find out more about his path from blogging to book contract by getting his eBook Every Writer’s Dream: How to Never Pitch Your Writing Again, which is free for a limited time.

20 Bloggers to Watch in 2012

This year, I tried to go outside of the social media echo-chamber and focus on people who are expanding beyond their blogs. As Michael Stelzner said at Blogworld, “You’re not a blogger, you’re a publisher!”

These are 20 people who stood out to me this year. There is no ranking, nor is there a competition. If you are after more variety, I’ve included links to other round-ups at the end of this post.

Do you know of someone that has really stood out in 2011? Let us know in the comments, or create and link to your own list post. Enjoy!

Maria Popova

Maria Popova describes herself as “interestingness curator and semi-secret geek obsessed with design, science, storytelling and combinatorial creativity”. She is the editor of the much-loved Brain Pickings, which she described as a “a destination for indiscriminate curiosity.”

I love Maria’s work because talented curators are needed in this cluttered blogosphere. Maria goes beyond the collection of links and ideas, and provides a narrative that just enchants you. In the aforementioned interview, Maria said that “curation is all about pattern-recognition, seeing how various and diverse pieces of content fit together under the same taste umbrella or along the same narrative path, so the guiding principle has to be the sole storyteller with a strong point of view.”

I think Maria will be an influence on curators for years to come.

Kristi Hines

Kristi Hines is a freelance writer, online marketing consultant, and social media enthusiast that blogs at Kikolani. She has  become famous for her weekly resource posts, Fetching Friday, and is a prolific guest poster on many high-profile sites. Her work is highly regarded in the social media community and she was recommended multiple times in the comments section on last year’s list.

Her book, Blog Post Promotion, is extraordinarily in-depth for a book at its price point, and is something I’d strongly recommend to those who need help getting more attention for their posts. You guys may also enjoy her post about making money online through blogging and writing.

Corbett Barr

Corbett Barr is someone I’ve been watching for a few years. He had a popular blog, Free Pursuits, but focused on creating a legacy rather then just being a blogger. He started Think Traffic in 2010, and quickly built a solid reputation for building quality content. In 2011 he created the Million Dollar Blog Project and launched his case study blog, Expert Enough.

I like Corbett because he’s one of the people who evolved with the challenges that blogging presented, rather than giving up. Some of the best discussions of 2010 came from his blog and I believe that the Million Dollar Blog Project will result in a few more bloggers to watch.

Marcus Sheridan

Marcus started a swimming pool company in 2001. Thanks to his blog, and inbound marketing, it grew to be one of the biggest companies of its kind in the world. Marcus had amassed a large amount of knowledge about content marketing and created The Sales Lion to teach others about the power of community.

I love his blog. He isn’t a pseudo-guru testing his theories—he only teaches about stuff he’s personally experienced. He also has a talent for community engagement. Many of his posts contribute to the conversation surrounding many facets of our industry, which encourages related companies to adjust their model to serve bloggers better.

Hands down, Marcus is one of the coolest guys online. He helps so many of us when he already has a successful business and doesn’t need the social validation. I hope we’ll see a lot more of him in the coming year.

Alexis Grant

Alexis Grant is a publishing powerhouse. She describes herself as a “journalist, blog & social media strategist and a budding entrepreneur.” She has been experimenting with digital products and micropublishing, such as her popular eguide on building a Part-Time Social Media Business. She’s also the managing editor of the Brazen Careerist blog.

I’ve had the pleasure of being friends with her for past few months, and it’s been fascinating watching her grow. She has a unique work history, starting out in traditional journalism and evolving until she landed a job editing a popular blog. I think we will learn a lot from her experiments in digital publishing, especially during the latter part of 2012.

Colin Wright

Colin Wright intrigues me. He runs a popular blog, but I wouldn’t called him a blogger. I don’t think anyone really knows what to call him. Every four months, his readers vote on the next country he’ll move to. He has an everlasting ebook called Exiles, runs a T-shirt shop called I Have No Shirt, and has published six ebooks.

I like Colin because of his constant experimentation with micropublishing and entrepreneurship. He closed eBookling because he’d achieved what he had set out to do, despite having a profitable model. He was one of the first in my community to experiment with Kindle publishing. He’s a genuinely cool guy with a thirst for knowledge, and a desire to improve on existing creations. I think that’s an attitude we all can benefit from.

Torre De Roche

 

Torre De Roche is the Fearful Adventurer. While overseas, she “fell for a 31-year old Argentinean man who had a humble sailboat and a dream to set off exploring the world.” She accompanied him on his trip across the South Pacific which led to her blog and later, a book about her journey. Within two months of self-publishing her book, she landed a big publishing deal. Her book, Swept, will be out in 2013.

I think that Torre will be one of the writers that will really stand out over the coming years. She has such a natural talent, yet is still a bit of an unknown in the blogosphere. I’m confident that will change over the next year and I think that we are in a fortunate position to watch her evolve.

Deb Ng

Deb is an accomplished blogger. Previously she was the founder and owner of the Freelance Writing Jobs network of blogs, as well as the community manager for Blog Talk Radio. Now, she is employed as the conference director of Blog World Expo and has released her first book, Online Community Management for Dummies.

In 2012, she’ll be just as busy. She’s authoring her second book for the Dummies brand and planning is already well underway for Blogworld in New York.

I love her work, and her contribution to the industry. I especially enjoy her blog, Kommein,  where readers are fortunate enough to get an insight into the work of someone whose career spans multiple areas of the blog industry.

Jen Bishop

Jen is mostly known as the publisher and editor of Dynamic Business magazine in Australia. Part of what makes the magazine so successful is its prominent web presence, which feature a wide range of bloggers. But I’m not including her because of that.  I’m watching her based on her work at her new blog, Interiors Addict.

Interiors Addict is a blog that curates a lot of the best information her passion, interior design. She’s leveraged her skills as a journalist to get access to industry news and interviews, and has turned her hobby blog into a very prominent force.

One of my favorite trends this year is how journalists are dabbling in creating their own digital presences. I believe they enjoy a lot more success, and learn more, when their blog is based on an obsession rather then just their personal brand. I’m also enjoying how Tumblr is aiding bloggers that focus heavily on curation.

Derek Halpern

Derek runs Social Triggers, a site that “breaks down psychological research and business case studies into simple, actionable steps that can help you improve your online business.” His content isn’t the reason I’m watching him, although it is high-calibre and he only publishes his best work. No, the reason he’s gotten my attention is because of how he got noticed.

Early in 2011, he did blog reviews of popular sites such as Chris BroganThink TrafficSmart Passive Income, and David Risley. He showed both the blogger and those who watched the videos how they could increase conversions, which resulted in massive word of mouth from both the readers and his peers.

2011 was the year he spent working hard, and getting attention. I’m curious to see how he leverages his brand in 2012.

Jenny Blake

Jenny Blake is an authorblogger, life coach, and sought-after speaker who helps others “Wake up, live big! and love the journey.”  Jenny recently took her own great leap by leaving Google after five and a half years to pursue her passions full-time.

I’ve enjoyed watching Jenny evolve as she released her first book, Life After College, and expanded her digital offerings. She is fast approaching the end of her first year of self employment, and I think she’ll really start to shine during the latter half of 2012.

Yasmine Surovec

Yasmine is the creator of the popular web comic Cat Versus Human. She documents the everyday realities of living in a multi-cat household via a series of hilarious drawings. In late 2011, she released her first book, Cat vs. Human.

I read a lot of web comics, and I enjoy the fact that they don’t do many of the things that bloggers typically recommend. She has a cat’s bottom in her sidebar, a self-deprecating about page and a contact page that had me hunting for tin-foil. I think that we can all learn from her example and poke more fun at our work, while maintaining a growing brand.

Molly Mahar

Molly Mahar is the founder of Stratejoy, a positive corner of the Internet that provides thousands of women the tools, strategies, and camaraderie to lead authentically joyful lives. There are many career blogs targeted at people in their twenties, but hers is focused on helping people through their “quarter-life crisis.”

I think her blog is fantastic. She invites a number of people to blog for her for a “season,” so that readers can follow their journeys over a five-month period. It’s a great way to build community, encourage new voices and make sure her content is always interesting to that demographic. I’ve heard so many good things about her blog, and how it’s helped people.

Kristin Glenn and Shannon Whitehead

Kristin and Shannon started {r}evolution apparel, a sustainable fashion company based in America. They came up with the idea for their fashion line but knew they had a lot of work before it could reach the market, so they decided to blog about their journey. Thanks to their blogging and networking efforts, they’ve had massive success with their fundraising to launch their first product. At the time of writing, they have reached double their target for their kickstarter campaign and still have a week to go.

They focused on building their community while building their business. As a result, they had a lot of people willing to help them when they asked for support. Their story shows that you don’t need to wait until your product is ready to get your message out there.

Young House Love

Young House Love chronicles the story of two DIY dorks who are turning their house into a home, and sharing every detail as they learn. The content is great, but what I really loved was how they delved into their personal lives and shared the personality behind the bloggers. Their stories are compelling and somewhat harrowing, such as the details of their daughter’s traumatic birth.

I love how they’ve transformed a personal blog into an amazing resource. Look at how they changed the sidebars for the mood board section. They are incredibly savvy. Their work highlights the potential to build your brand beyond a blog, and shows how you can leverage your archives.

I’m embarrassed that it took me this long to discover Young House Love. I plan to spend many hours delving into the archives after finishing this post.

Lingerie Addict

Treacle is the founder of The Lingerie Addict. She started her site in 2008 because she couldn’t find any resources for people like herself—women on a budget who wanted honest, objective lingerie advice, reviews, and suggestions. She has since turned it into the #1 resource in her niche, attracting over 100,000 readers a month. In October, she quit her job to offer her consulting services.

I think Treacle has done an amazing job empowering women to embrace their body shape and buy underwear that makes them feel gorgeous.

Nerd Fitness

Steve Kamb is the founder of Nerd Fitness: a community for nerds, desk jockeys, and weekend warriors looking to level up their lives. He built up a strong following and has since expanded with Nerd Fitness Message Boards, a clothing range, and several useful products. He is a natural leader—just look at how he doesn’t pressure people to join his rebellion.

I enjoy his work because he is incredibly savvy, yet has a very friendly/casual tone on his blog. He makes new visitors feel very comfortable in a niche that can feel rather alienating.

Sarah Peck

Sarah describes herself as a storyteller who communicates ideas through words, pictures, and other visual media. Her blog, It Starts With, started as a column about making the transition to the professional world and finding out what’s important for you and your career. It has evolved into a blog on business, generating ideas, entrepreneurship, management, and design. She also leverages blogging for her professional work, and is the founder and editor of Landscape Urbanism.

Sarah emerged in the blogosphere early in 2011 and is shaping up to the one of most unique and inspiring voices online.  Her content is always thought-provoking and will force you to confront the challenge of executing your best ideas. She studies where great ideas come from and help individuals and businesses do great work. Every blogger has a tipping point and her post on 28 in 52 Notes made Sarah a blogger to keep an eye on 2012.

Tara Gentile

Tara Gentile is the editor of Scoutie Girl, a daily zine with the aim of getting you thinking about your creative life and the changing world around you, and the owner of a boutique web design business. She quickly built a reputation as a DIY lifestyle design expert. She has transitioned to consulting and writes about the philosophy of the new economy, creativity, social media, value and meaning, and wealth.

I really resonate with Tara. She has empowered a huge segment of the creative community to take pride in the marketing of their work. Her work has affected an entire industry. I can’t wait to see what she does in 2012.

Joel Runyon

A year ago, Joel was just a guy with an inspiring blog. He wasn’t satisfied with that. He expanded his original blog to create Impossible HQ, a hub that incorporates a separate motivational community, a T-Shirt line, and a manifesto. He also created a separate site, NerveRush, to cater to the adrenalin-seeking segment of his audience.

I think Joel is just getting started with what he has to offer. He is always adding new ways for his community to engage with his site and, as a result, is creating an increasingly passionate readership. I’m really excited to see where he takes the ‘Impossible’ brand in 2012.

More bloggers to watch

Want more? Take a look at these blogging round-ups:

And don’t forget to give us your suggestions in the comments!

Why I Wrote the Kind of Book I Hate

This guest post is by Danny Iny of Firepole Marketing.

We all have pet peeves. Things that annoy us. Products that we would never spend money on. And things that we swear we’ll never do ourselves.

But sometimes, fate turns the tables on us. That’s what happened to me, and that’s why I ended up writing the kind of book that I usually hate.

Writing a book

Image copyright moshimochi - Fotolia.com

It’s all because of Derek Halpern. And Ana Hoffman, and Corbett Barr, and Brian Clark. Here’s what happened.

Building an engaged audience, from scratch

I’ve dabbled in the online world for a few years now, but my current blog is less than a year old.

Just like everyone else, we started with nothing—no traffic, no subscribers, and no followers. We had no post history, no comments, and no search traffic.

We had to build an engaged audience, from scratch.

But we didn’t know how, so we tried things. We ran PPC ads, but it was too expensive, and the traffic didn’t stick. We tried SEO, but that was taking too long to get results. We started tweeting, but nobody was really listening.

We were basically trying to learn by trial and error, and while that can lead to some really great and robust learning, it also takes waaaaay too much time for you to be able to build a business around it.

Then I realized something: I could outsource the trial and error!

Outsourcing to the world’s top audience-builders

When I say the word “outsourcing”, you usually think of people working for very low wages in developing countries.

You think about tasks that require a lot of repetition and systematization, like data entry, backlink building, and other dull and tedious tasks that we don’t want to do ourselves.

That isn’t the outsourcing that I’m talking about.

No, what I had in mind was a lot bigger.

I was going to outsource to the very best audience-builders in the world. They’ve already done the trial and error, right? I just needed to find out what they had learned.

I made a list of the top blogs that I read, and the top audience builders that I follow. Some were huge, established names, like Guy Kawasaki and Brian Clark, and others were much earlier in their audience-building, but were clearly bringing something special and unique to the table; people like Jk Allen and Stuart Mills.

I read what they wrote, and I watched what they did. I listened to their podcasts, attended their webinars, and took careful notes along the way.

Pretty soon, some patterns began to emerge…

Patterns of audience-building

The patterns that I started noticing were pretty simple. Here’s what most successful audience builders do:

  1. Have a clearly defined objective.
  2. Write great content.
  3. Put it on sites that people are actually looking at.
  4. Stay focused.
  5. Gather and share information that your audience wants.
  6. Build relationships.
  7. Express gratitude.

Simple enough, right?

Well, I wrote all those posts (which were all published here at problogger.net) while putting the same best practices to work for our blog, and the results were spectacular.

In less than a year, our traffic and subscriber counts have grown by several orders of magnitude, and today I’m recognized in much of the blogosphere as the Freddy Krueger of Blogging.

Something was still bothering me, though…

What about the other ways?

While observing what the audience-building superstars were doing, I didn’t just notice the patterns—I also noticed what seemed to be exceptions to the patterns.

There were lots of very successful audience-builders who did things very, very differently, and it worked for them.

So … was I doing things wrong? No. I was getting great results, so of course I wasn’t doing things wrong.

Then … were *they* doing things wrong? No, they’re getting great results, too.

So what was going on?

No one right way to build an audience

That’s when I really understood what I had already been told so many different times:

There is no one right way of building an audience.

There are lots of ways, and mileage will vary depending on your circumstances, experience, background, and personality. What worked for one audience-builder won’t work for another, and what worked for me might not work for you.

So, how do you know what to do? I mean, if you’re reading this, then you’re probably trying to build your own audience, and you want to know how to go about doing it. Am I saying that I can’t tell you, because even if it did, it wouldn’t help?

No, that’s not what I’m saying at all.

The patterns that are right for you

When I was watching all of those audience builders, I didn’t just notice the patterns of what was working—I noticed the patterns of what would work for me.

You could watch the same people do the same things, and notice different patterns—the patterns that will be right for you.

Why?

Because that’s what our brains are wired to do—notice the things that are relevant to us, and filter out the rest. But in order to do all that, first you need to see enough people doing enough things to actually notice the patterns.

That’s when I realized that I was going to write a book. And not just any book. This was going to be the kind of book that I hate.

The kind of book I hate

We all have books that like more, and like less. Some people like reading about philosophical discourse, some people like popular science, and some people like post-apocalyptic serialized fiction.

Personally, I like the kind of popular science or business book that delves deep into something and draws insightful conclusions. Some of the authors on my list of favorites include Malcolm Gladwell, Chip and Dan Heath, Steven Pinker, Clay Shirky, Marcus Buckingham, Dan Ariely, and others.

Their books are fascinating, and they all run hundreds of dense pages of thorough analysis and conceptual exploration.

None of them write books that are collections of articles or perspectives by various authors. I usually hate that kind of book; I find that they don’t get into any real depth, and you end up with a couple dozen articles all telling you more or less the same thing.

But I wanted to write a book that would give people the road map that they need to build their own engaged audiences. And to create this road map, I knew that I would need a lot of guides to point the way.

So I reached out to all the audience-building superstars that I had followed, and I asked them one simple question:

“If you had to build an engaged audience from scratch, how would you do it?”

It took a bit of time, but then the answers started rolling in. They were rich, and thorough, and many of them surprised me. They were even more diverse than I thought they would be, and every single one of their perspectives was useful and valuable.

The ironic thing is that I usually can’t stand this kind of book, but in this case, I think it’s the best book I could give to anyone who is looking to build an audience. The coolest part is that it isn’t even all that self-congratulatory of me to say so, because even though I “wrote” it, only about 10% of the 239 pages of great ideas were written by me!

But enough about the book. What’s the lesson here for you? Actually, there are two of them.

Lesson #1: One peak, many paths

The first lesson is the lesson that I learned when I set out to write the book, which is that there are many paths up the mountain, and many ways of reaching the peak.

This lesson comes with good news, and bad news.

The good news is that just because someone built their audience in a certain way doesn’t that you have to do the same; there are lots of other ways up the mountain, which means that you never run out of options. As long as you’re committed, and keep on exploring, you’ll find a way.

The bad news is that there isn’t any step-by-step plan that you can follow verbatim to get really great results; the bad ones just won’t work, and the good ones will have to be modified to fit your skills and situation.

The only way to find your own path is to study the paths that so many others have taken, and then chart your own course.

Lesson #2: Sometimes what we hate isn’t so bad

The second lesson is that you shouldn’t make blanket statements about not liking something, because every situation is different.

I don’t like reality TV, unless it happens to be about martial arts. My wife doesn’t like eggplant, unless it is pureed and cooked. And I don’t like books that are collections of articles, unless it’s the best way to share all this information about how to build an audience.

So don’t get too rigid about what you like and what you don’t—instead, think about what will work best to help you achieve your goals. And then go do it!

Danny Iny (@DannyIny) is an author, strategist, serial entrepreneur, expert marketer, and the Freddy Krueger of Blogging. Together with Guy Kawasaki, Brian Clark and Mitch Joel, he wrote the book on how to build an engaged audience from scratch.

Get Your 2nd Edition Copy of 31 Days to Build a Better Blog Today (for 25% Off)

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  • Does your blog need a boost?
  • Are you looking for inspiration to kick start it again after some time off?
  • Do you need a little inspiration to help you get things rolling again?

If so – you’re not alone. Most bloggers go through periods where they either lack motivation, get distracted or suffer from blogger disillusionment.

This is why I created 31 Days to Build a Better Blog – and why today we’re launching the 2nd edition version of it – freshly updated and revised for 2012!

What is 31DBBB?

Since starting ProBlogger in 2004 this eBook is the most significant way I’ve seen ProBlogger readers improve their blogs.

Why is that?

The answer is simple – most teaching about blogging centres on theory. Theory is good but but by itself it is useless.

This eBook is designed to not only teach but propel you to DO.

31 Days to Build a Better blog is a 31 day challenge where you’re given a daily piece of teaching and an achievable activity to go away and implement – all of which is designed to rejuvenate your blog.

You can take the challenge at your own pace – some do it daily over a month, others tackle it in a more intense way over a week or others dip into it over a number of months – the key is to learn the key strategies for successful blogging and more importantly to DO something with what you learn.

By the end of the 31 steps you’ll have:

  • published a variety of different types and styles of posts
  • learned techniques for coming up with new post ideas
  • promoted your blog in a variety of ways and found new readers
  • deepened reader engagement with current readers
  • reached out to and developed working relationships with other bloggers
  • developed an editorial calendar for your blog going forward
  • discovered ways to be more connected to your niche/topic
  • designed a plan for the next month of your blogging

… and much more.

Check out full details of what it includes here

Updated for 2012

Many thousands of ProBlogger readers have invested in edition 1 of 31DBBB but as it was written back in 2009 I felt it was time for an update. So much has changed since then both here on ProBlogger and in the blogosphere that I wanted to create something that built upon and enhanced version 1.

In this freshly designed and layed out 2nd edition you’ll get

  • all 31 tasks that were in the first edition – but they’ve all been updated and refreshed for 2012.
  • 7 brand new days (so now you’re really getting 38 days – we’re including 7 in a new bonus week PDF)
  • Case studies of blogs, big and small, who are doing it right. Get insights into blogs you may not have heard of, and learn from their expertise
  • Every task includes links to further information, reading and intelligence on the topic
  • integration with social media – each day has its own hashtag so you can connect with others doing the challenge to learn from and support one another

This 140 page workbook is all about action – follow the daily tasks and we guarantee you’ll see your blog improve. Quite literally we’re happy to give your money back if you go through it and don’t notice the changes!

25% Launch Discount

For the next two weeks we’re offering 25% off the 2nd edition of this best selling eBook. Instead of the normal $29.99 USD you can secure your copy today for just $22.49. That’s around 73 cents per day for a month full of teaching and activities.

Learn more about 31 Days to Build a Better Blog here or purchase your copy by hitting the ‘download it now’ button below.

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How to Generate Massive Traffic, Excitement, and Even Jealousy with a Hollywood-Style Launch Trailer

This guest post is by Jon Morrow of boostblogtraffic.com.

You know that feeling you have when you’re onto something big?

Your heart is thump, thump, thumping, your mind races down the roads of future possibilities, and you drift through the day with strange grin plastered on your face, like someone shot you up with happy juice, and you’ve yet to come down. It’s a wonderful place to be, and if you’d come looking for me on October 7, 2011, it’s exactly where you would’ve found me.

Seven days into the launch for my new blog, I already had 1,740 email subscribers. I’d picked up over 1,000 new twitter followers, hundreds of whom were enthusiastically gabbing about me to all their friends. I also had 673 likes and dozens of comments on a new Facebook fan page.

Oh, and did I mention I didn’t write a single blog post?

It’s true. My blog consisted of two pages, a video, and over 200 comments from readers who were so excited they could barely sit still.

What’s more, a half-dozen A-list bloggers sent me the direct messages on Twitter, telling me how impressed they were. One of them even said he was jealous. I was shocked. My baby blog was only seven days old, and already people were envious.

Sounds impossible, right?

Normally, it is. For many bloggers, getting traffic and respect is an incremental process, built one blog post at a time over a period of months or years.

It takes patience. It takes perseverance. It takes lots and lots of hard work.

But what if it didn’t have to be that way?

What if you go from a nobody to the center of attention in your industry in a matter of weeks?

What if you could become an authority without writing a single word?

What if you could get hundreds or even thousands of people talking about you, generating a massive tidal wave of traffic that carries you for years to come?

In our world, it’s unheard of. Blogs just aren’t built that way.

So, to learn how, I had to visit another world, a world inhabited by the brilliant and the beautiful, a world where billions of dollars are won or lost based solely on the strength of an idea, a world where nobodies transforming into superstars isn’t just normal but routine.

What is this strange place?

Chances are, you’ve probably heard of it.

It’s called Hollywood.

The Hollywood guide to blog promotion

At the movies

Copyright itestro - Fotolia.com

Have you ever really paid attention to the way Hollywood creates blockbuster movies?

Yes, they spend gazillions of dollars on advertising. Yes,
they have an opening night where the cast turns out in all their glitz and glamour for a showing of their film to the Who’s Who of the movie biz. Yes, they have an army of crackerjack marketers creating special promotions, building strategic alliances, and merchandising everything imaginable.

But it all starts with a trailer. Editors chop two or three hours of film into a 30-150 second spot designed to leave you spellbound and begging for more.

And the stakes are high.

A good trailer gets millions of people excited about seeing the film, where a bad one confuses, or worse, bores viewers into believing the film will suck. A good trailer captures the attention of the media and creates a blitz of free publicity, where a bad one is ignored or even made fun of. A good trailer is the starting gun for a blockbuster movie that rakes in hundreds of millions of dollars, where a bad one is a bullet to the brain of a project doomed from the start.

Good or bad though, every movie has one, and that’s because people need them. Nobody wants to go into a movie having no idea what it’s about. They need you to condense it down for them. They need to make it easy to decide. And so they give you 30-150 seconds to do it.

In the movie business, it’s accepted, but I couldn’t help thinking…

What if it’s true for other media too?

If you’ve ever looked at the percentage of new visitors who subscribe to your blog, you’ve probably been shocked by how abysmal it is.

The average blogger only gets 1-2% of new users to subscribe, and even the rock stars who do everything perfectly only get about 5%.  To improve the percentage, there are several things you can do, like creating landing pages, offering incentives, or installing pop-up reminders to subscribe, but there’s only so far you can go.

Here’s why:

You’re making it too difficult to decide.

Visitors have to figure out what your blog is about, they have to read your content, and they have to decide whether or not it’s interesting to them. The whole process takes ten minutes or more, and that’s too long. The truth is, Hollywood has figured it out: you only have 30-150 seconds, and after that, they’re gone.

So how can you make the whole process shorter?

Well, you can’t. The problem is, you’re asking people to watch the movie before they see the trailer, and most of them decide it’s not worth the trouble.

To make it work, you really need to reengineer the process from the ground up. And that’s exactly what I decided to do.

How I got 1,740 subscribers in seven days

When I launched Boost Blog Traffic, I built my whole strategy on an insane idea:

In the beginning, the best way to get subscribers is to publish nothing.

No blog posts. No podcasts. No content at all.

Instead, I would offer a short video trailer, very similar to what Hollywood releases for movies. I would give visitors the bare minimum they need to subscribe. I would spend several months promoting the trailer before writing a single blog post.
Pretty much the same way Hollywood does it.

If you look at the trailer, you’ll see Hollywood’s fingerprints there too. It has dramatic music. It has slick animation. It has shamelessly over-the-top quotes from social media big shots.

And then it asks for a decision:

Will you subscribe, or will you leave?

A lot of people resist asking that question, because the answer is scary. What if they decide to leave? What if you end up with nothing? What if everybody thinks you’re an idiot?

I wish I had some comforting truism to offer in response, but the truth is, it happens. You could fail. But what’s worse: finding out your idea sucks after only a couple of weeks or waiting three years before you finally face the facts?

Personally, I’d rather do it fast. Rip off the Band-Aid, have a good cry, and then get back to business.

If it works, it’s worth it. If it doesn’t, it’s still worth it, because you learned some valuable lessons without paying too high a price.

But this whole idea of starting slow and waiting for things to snowball?

It’s silly. You’ll wait months or even years to find out if your idea is going to work.

A far better approach is to put up a simple website, release a snazzy trailer, promote the hell out of it for a few weeks, and see if you can talk anyone into signing up. If you can, you’ve got a winner, and if you can’t, cut your losses as quick as you can.

Here’s why:

You either go big or go home

Some people are going to get pissed at me for saying this, but I believe the blogosphere is changing.

Gone are the days where anybody can build a successful blog. Gone are the days where you can start writing and expect anyone to pay attention. Gone are the days where you can tinker around with it on your lunch hour and expect it to become a full-time career.

The new rule is, “Go big, or go home.”

To be successful, you need big talent. To be successful, you need big connections. To be successful, you need a big launch event that makes everyone sit up and pay attention.

You can be releasing a movie, a blog, a book, or whatever. It doesn’t matter. Regardless of the media, the rules are the same.

If you want to be big, start big.

Launching your blog with a trailer is one way to do that. It creates buzz, excitement, maybe even a little jealousy, because let’s face it, putting together a Hollywood-style trailer is hard.

If you’re wondering about the technicalities of how to do it, I’ll tell you everything you need to know next week. In the meantime, go watch the trailer, study how the subscription process works, and then copy it.

Nobody gets bonus points for originality. Success is about doing what works, period, full stop.

And by getting 1,740 subscribers in seven days, I’d say it works pretty well. So give it a shot.

We’ll talk more next week.

Jon Morrow is also on a mission to help good writers get traffic they deserve. If you’re one of them, check out his upcoming blog about (surprise!) blogging.

8 Ways to Use Autoresponders to Drive Traffic and Increase Your Blogging Income

Yesterday I wrote a post titled Introduction to Autoresponders. It recommended them as a tool that bloggers should consider as a means of driving traffic, deepening reader engagement, and increasing profits. I also showed how to set up an autoresponder sequence of emails in just a few easy steps using Aweber’s service (another great service that offers Autoresponders is MailChimp).

Today I want to suggest a number of practical strategies for actually using autoresponders alongside your blog.

Some of these I’ve used with success myself, and some are based upon the experience of other blogging friends. It should also be said that you could combine some of the following ideas into a single autoresponder sequence (more on this below).

1. Free mini-course

Set up a sequence of emails that walks readers through the teaching around some aspect of your niche. This is what I did when developing an early version of 31 Days to Build a Better Blog.

Back then 31DBBB wasn’t an ebook—it was a series of 31 emails that readers signed up for. Each day, readers received an email with some teaching and a task to do. This later evolved into the ebook with extra content.

2. Paid course or product

Numerous bloggers have set up autoresponders as central parts of paid products or courses. One of the best examples of this is Chris Guillebeau’s 365-part autoresponder, which forms part of a product. Chris’s product took a mammoth amount of work, but was hugely successful with those who bought it, and as a result, it would have been a very profitable endeavor.

3. Introduce readers to your archives

One of the challenges that many bloggers face is that new readers to your blog don’t ever see your old posts sitting in your archives. So why not showcase the best of your older posts by putting them together into an autoresponder sequence? Perhaps you could send one “classic” post per week. In doing so, you’ll be constantly driving readers to your archives for as long as new people keep signing up.

Another alternative is to do a compilation email on a particular theme. For example, on our photography blog autoresponder, one email that goes out in our sequence lists ten posts from our archives all on the theme of composition. It shoots readers deep into the site, and we often get emails from readers thanking us for it.

4. Affiliate promotions

Is there a product in your niche that you highly recommend your readers buy, and which has an affiliate program attached to it? You can easily add an affiliate promotion into your auto responder sequence. I recently put such a promotion into my photography blog’s autoresponder, and it has already driven thousands of dollars in sales (and will continue to do so). You can read about this concept more here.

5. Relaunch your own product every day

For those of you who have an ebook or some other kind of product that you’ve previously launched, building a mini-promotion of that product into an autoresponder sequence is a must. In our photography email list, we give new subscribers a discount on our portrait photography ebook 7 days after they join the list. That offer drives sales every single day.

6. Upselling

This is another one for those with your own products to sell. The idea is that when someone buys one of your products, you then follow up the purchase with an offer for a second product.The second product could be another of yours, or it could be an affiliate promotion.

For example, when people buy our travel photography ebook, they get an email a couple of weeks later with a discount offer on another travel photography ebook by the same author. The ebooks make good companions, the author is now familiar to readers, and as a result, these emails convert pretty well.

7. Showcase what you do

If you have an offline business that you’re promoting, use your an autoresponder sequence to showcase what you do. I know of one photographer who has a sequence of emails that goes to all clients (and potential clients that he meets to give quotes to). This sequence simply sends out an email every month with a couple of photos from another client shoot, and the story behind it. In sending these emails, he’s showing off the photography he does and positioning himself as a known photographer for them time when those who receive the emails are next looking to hire someone.

8. Tips

Another offline business that I heard of recently who uses an auto responder sequence is a butcher who collects email addresses from customers with the promise of sending them recipes for the meat that they’re buying. He gets their permission to email them and at the end of every day he sends each person that he sold meat to a recipe for the meat that they bought (he has a range of recipes for the different meats and tailors this first email to customers’ purchases).

Once the first email is sent the customer gets weekly emails (via an auto responder) for other recipes and tips for cooking with meat.

The butcher reported a sharp upswing in repeat business from the strategy—again, he was putting his name out there in front of people through his emails, building his brand, deepening personal relationships, and giving those subscribed a reason to keep coming back to him.

Multiple autoresponders, or one with mixed objectives?

The above array of uses for autoresponders is certainly not an exhaustive list. I’d love to hear how else you use them below.

It is also worth mentioning that some bloggers have multiple autoresponders running at once, while some mix a number of the points I mentioned above into the same autoresponder sequence. Personally, I do a bit of both.

At Digital Photography School I have a number of single-purpose autoresponders running in category #6 (upselling), where if someone buys an ebook they get a followup email/s with further recommendations.

However, my main autoresponder sequence on dPS is a real mix of the above, plus it also mixes in weekly newsletters, which are sent manually each week in addition to the automated emails. The sequence looks like this:

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I’ve written more on how I combine a mix of weekly newsletters and autoresponders here.

13 Ways for Bloggers to Make Money with Advertising

Recently, I posted my “How bloggers make money MindMap” on Google+. I’ve had a few people ask for clarification around the Advertising section, and what all the options there mean. Here’s a summary:

1. Ad networks

These are services like AdSense and Chitika but also smaller or more local ones like NuffNang (which operates out of Australia and Asia). They can probably fit in some of the other categories as well, as they use different models to deliver their ads.

2. Cost Per Impression (CMP)

This is where you sell space for an ad and get paid based upon how many times it loads. Usually you get paid per 1000 impressions of the ad. The rate varies a lot, depending upon topic. There are lots of very low, “remnant” ad networks out there that pay you a pittance per impression, but if you have a higher value niche you can get better money. I’ve been paid up to $40 per 1000 impressions.

3. Cost Per Acquisition (CPA)

These ads pay out only when someone takes some kind of action after clicking the ad. The action might be a sale but could also be them signing up for a service, leaving an email address, etc.

4. Cost Per Click (CPC)

This is what AdSense used to be: every time someone clicked your ad, you’d get a certain amount. Now AdSense do a combination of CPC and CPM ads—they mix them in.

5. Sponsorships

This is what I do on ProBlogger. I sell ad spots on a month-by-month basis to sponsors for a fixed amount per month.

6. Text links

When you sell a text link on your site, the person buying the link is usually doing it for search engine ranking purposes. As a result, Google frowns on these and you could be risking your own search rankings by doing it. I don’t do this, as I see it as a little too risky, but some bloggers still do. Proceed with caution.

7. Pay per post

Also known as sponsored posts (advertorials), this is where you’re paid to review a product or to promote it in a post. Bloggers have varied ethical stances on this. Generally these days you are required to disclose that you’re being paid for the post.

8. Job board/classifieds

If you operate in a niche where people are buying and selling products or there are jobs that people want to advertise this can be a nice source of income. You need to be able to attract both advertisers and those they want to see the ads to make it work, though—so you need traffic and profile.

9. Newsletter advertising

This is a growing area for me. Some advertisers love to have their brand included in emails that you send to readers. We find bundling some onsite sponsorship banner ads with inclusions in our newsletter is a good way to sell space to advertisers.

Some ad networks (like AdSense) have ways of doing this but you can also sell sponsorships in your RSS feed directly. We use a WordPress plugin called RSS Footer to add an advertisement in the RSS feed of ProBlogger.

Here are a few more ideas that I should add to the mindmap…

Ad networks like Kontera offer these, and I think Chitika and a few others do, too. They are ads that appear in your posts, turning certain keywords into little ads (they usually change the color of the word and/or underline it to make it look like a link). When someone hovers over the word a little ad pops up with a description of a product that they can buy. Some bloggers find these ads convert well, but others find them intrusive.

12. Video advertising

If you publish videos, you might be interested in Youtube’s integration with AdSense, which allows you to earn money from ads that appear in your videos.

13. Image ads

Yesterday +Scott Fitzgerald alerted me to ImageSpace Media, who have a system that adds advertisements into your images. These are similar to the ads you might see in Youtube videos that pop up and that can be minimized.

There are of course other typs of ads and ads that fit into multiple categories above. What types do you use, if any?

Melbourne ProBlogger Training Event – Tickets On Sale Now

IMG_2052.jpegIf you’re an Aussie, have a blog, and are looking to improve it, check out the ProBlogger Training Day that we’re holding in Melbourne on 21 October this year.

Tickets have just been released in the last hour for the event, and they’re selling fast (as I write this over a third of them have sold).

The day will build upon the momentum created by the last event back in 2009, where 150 bloggers gathered for a great day of inspiration and networking.

This time around, we’re flying in Chris Garrett (co-author of the ProBlogger book) and Sonia Simone (from CopyBlogger), and will feature a number of Aussie bloggers including Nicole Avery (Planning with Kids) and Phoebe Montague (LadyMelbourne). We’re locking in a range of other speakers in the coming week and will also have the team behind ProBlogger sharing too.

Get full details on the ProBlogger Events site or book your tickets directly on Eventbrite.

Update: we sold out 150 tickets to this in about 30 hours. I’ve just added 50 more tickets so if you’re thinking of coming – make sure you act quickly to avoid disappointment.