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My Technorati Problems

I’ve had an increasing number of emails from readers over the past few months telling me about problems that they have with Technorati.

Now I’m not wanting this to turn into a bitch session – I personally have a lot of time for the Technorati team who have developed a very useful tool in a relatively short period of time – however I’ve had my own frustrations with them in the past months also and am not having any luck in getting any attention from them.

Now on one hand I’m not too worried because in the scheme of things it doesn’t matter – but on the other hand when there is a tool that has a lot of potential like Technorati I’d be stupid not to want to get the most out of it.

Here’s four of the issues that I’ve been having:

Pings Not Working – No Indexing

Technorati-Problem-1

When I look at the blogs I’ve claimed at Technorati on my Ping form it shows me that ProBlogger hasn’t been updated in 198 days. In fact this is the case for all of my blogs (only one seems to be up to date). As I look at the last 10 or so posts on this blog I notice that none have been indexed despite me pinging Technorati every time I post via ecto and despite me having tried to manually ping them via the web based ping service.

I’d really love to get indexed by technorati – but it’s been months from what I can tell since I have been on any (at least the one’s I’ve checked) of my 20 blogs (with the exception of 1). As a result when I’ve used Technorati Tags (something I’d love to be able to utilize better) they’ve failed to be indexed also.

Top 100 List Not Up to Date

Technorati-1

This one’s probably got more to do with my own ego than anything else – but the past few months have seen ProBlogger gradually climb in it’s Technorati ranking. In the past couple of weeks it’s gone above the magical 100 mark for the first time. This should mean it’s featured in the Top 100 blogs – one would think so wouldn’t they?

Today ProBlogger is ranked 85th but the top 100 list doesn’t have any sign of it in that or any other position and hasn’t done so since the blog went past the 100 mark. It’s not a biggie – but it makes me wonder how many other blogs are missing in action from the ‘top list’.

Technorati-2

API problems

Perhaps linked to the last point – other services that draw on Technorati through it’s API are having trouble with ProBlogger also. For example the Blog Network List that does a ranking of blogs in networks and networks doesn’t pick up ProBlogger in it’s Technorati lists. I’m told that this is something that is happening for a number of blogs that should be featured on the list and is something they’ve approached Technorati about to no avail. Matt from the list tells me that the API is just not reporting the data. I presume this is the same process that isn’t working with the Top 100 list. Once again it doesn’t both me that much except that it leaves holes and inaccuracies in the work of others.

Customer Support Silence

I cannot imagine the masses of incoming email and requests that the Technorati customer service department get so it doesn’t surprise me that apart from a number of automated thank you emails acknowledging my enquiries I’ve not heard anything from Technorati when I’ve asked questions on a number of occasions about the above issues.

While I have these frustrations I continue to use Technorati’s services every day on a number of levels but unfortunately the way I use it is for finding content on others blogs which is only half the purpose of it – I’d love for others to find my content via it also.

Hopefully 2006 will be a year of ironing out some of these difficulties for the team at Technorati.

Update: I’ve posted an update of my Technorati Problems here

About Darren Rowse

Darren Rowse is the founder and editor of ProBlogger Blog Tips and Digital Photography School. Learn more about him here and connect with him on Twitter, Facebook, Google+ and LinkedIn.

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Comments

  1. Seige says:

    I have the same problem with Technorati, although my technorati rank is around 75 or something (it fluctuates over time), it never shows up on the top 100 list. I tried sending in an enquery and all I get is an automated reply saying they will get to me soon, and nothing after that.

    I’ve just resent an email, hoping for some answers but nothing. It’s somewhat weird.

  2. David Herron says:

    I’m not seeing the same behavior, exactly.

    For example my article at
    http://www.7gen.com/blog/consumption/resources/re-the-price-of-gasoline-could-get-ugly-in-2006/1015
    got indexed by technorati, tags and all.

    One thing I just noticed is it appears when you look at the contents of one of their tags, if you go deeper than 20 pages into the listing the content starts repeating itself over and over and over and over adnauseum. It’s as if there’s a certain size buffer, and rather than tell the user they’ve reached the end of the list, they just keep repeating the last 20 entries on the list.

    The concern I have about technorati is they have no apparent means of income. Okay, they do have some sponsored links, but so what? Would a few google ads support a big operation like theirs? I doubt it. They have such a useful service, but without a means of income how do they expect to survive.

    I’ve been noticing this about the web2.0 companies — that they didn’t learn the principle lesson of the .BUST years.

    It’s rather silly to run a company without any plan to make the company self sufficient. In other words, no business plan will shortly mean no business.

    I’m afraid this will apply to technorati. Oh well. Google blogsearch will have to be good enough.

  3. David, according to Michael Arrington at TechCrunch Technorati raised $6.5 million in VC recenty. Michael thinks this is about to run out, so tips Yahoo to buy them. They already have De.licio.us and Flickr, so Technorati would give them all three of the big social networking site. It makes sense.

  4. JT says:

    Technorati will not let me claim the http://moremerchant.com blog.

    I have emailed customer service 3 or 4 times, over the past 2 months and never received a reply.

    On another note, Kudos to feedburner. I posted on the http://crimsonlight.com site and within minutes they replied on the site!! WOW!

  5. Apostata says:

    The only problem I’ve had with Technorati is that I can’t figure out how to make the javascript-chicklet appear on my Blogger blog. Anyone else had this problem?

  6. Mark says:

    yes, mine has suddenly just stopped updating – although I post daily.

    I’ve emailed t’rati support but no response yet.

  7. saurab says:

    Technorati is a second rated service, but a popular, savvy, well designed and influential “website”, made popular by some of the more influential members of the blogosphere. All in all, technorati is a cool name for a “website”, but as a service it sucks.

  8. eWraith says:

    Technorati seem to be having major problems today. Some popular tags are showing as non-existent and others as not having a new post for 55 days.

    I wonder what has gone wrong?

  9. Pete says:

    Tell me about it !my blog gets updated rarely and so it’s appearant it isn’t a validationg problem.Also if it was a feed problem then I doubt it would update at all.I would definitely think this is a problem on behalf of technorati itself.

  10. spiderwoman says:

    RE: TECHNORATI IS NOT INDEXING MY BLOG

    My blog has not been indexed in over a year and I’ve been pinging them and sending emails forever, with no resolve.

    I finally found an answer on the FEEDBURNER forums: it seems that Technorati’s spiders become confused by blogs that use the FEEDBURNER and as a result, they won’t index the blog.

    http://forums.feedburner.com/viewtopic.php?t=4792

    http://forums.feedburner.com/viewtopic.php?p=26654

    I just removed my Feedburner from my blog and repinged Technorati. The others in the forum says that this works and I hope it does for me too! Give it a try.

  11. Lucky Dog says:

    Still no hope on our end from technorati on many of our sites.

  12. Vinay says:

    Hell..with technorati..Same stuff happening with me. I thought i had some issues with my login. My other 2 blogs were working alright, but this one even after re-registering with another Id, shows its updated 9 days ago when i actually updated 1 hour back.

    Sometimes i start to believe technorati needs some to shit down relax and god damn UPGRADE!

  13. Emily says:

    I have this problem intermittently with all three of my Blogger blogs, and I have a workaround that seems to be effective – edit your post and tweak the posting time, then go back to Techno and ping again. Techno seems to ignore posts that have the same time stamp as those that have already been submitted (even if they also ignored them the first time around, and that’s the mystery here).

  14. Mike says:

    The problem with me is that one of my blogs just won’t even claim. I have another blog at blogsite.com that claimed instantly, my blog which uses the same blogger script, simply will not claim at all. I have emailed support several times, but to no avail.

    I don’t know whether to give up or what.

  15. jessie says:

    i have the same problems particularly with pinging technorati… there is practically no update and it’s really frustrating

  16. Jackie says:

    I think technorati relies on people not wanting to appear egotistical therefore not pushing for their statistics to be right. I am in the realm of ‘sewing blogs’ and there is a ‘Big list’ to which I have added myself, purely for reasons of feeling good about myself, and my work, but I think the person who has taken it upon herself to run it is just doing it to big up her own blog. I joined the list at number 179 and am now 287 when according the the technorati rank she says she uses I should be about number 88, but she just won’t update it.
    Sorry..a moan opportunity. Ignore it if you want!

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  18. Trish Jones says:

    And the problems still persist today. My site was flagged and I believe it was when my site was hacked so I wrote to Technorati to explain, answered all the basic questions required and no answer. Went back again a second time and still no answer.

    Right now, you can’t even claim a new blog because they system just isn’t working. It’s rediculous and, even when my blogs were claimed, I still had the same issues of my blog not being pinged etc. I thought it was just me until I began doing my research on the web.

    Whilst a useful tool, my shout is “next!” There are too many other useful tools out there to worry too much about Technorati and their issues. would be nice if the team got their act together.

    Trish

  19. I know this is an old post Darren, but Technorati is having major issues again. Note the banner at the top of their site: “Notice: Maintenance May 11, colo move continues. Search is slow and may be unresponsive. Feeds are off for now.,” (this has been going on for weeks – only the date changes) . I couldn’t log in for a week, and finally today was a succes and BOOM and my blog information is missing from my profile (4 years of information), when I at least try and claim it back the message Technorati gives is:
    “Blog claiming is temporarily unavailable. Sorry, Technorati’s claim service is down for the moment. We’ll have it back up and running as soon as possible.” Technorati is being very quiet about what is going on. Have you heard anything?
    Catherine

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