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Will Your Content Marketing Last The Distance?

This is a guest contribution by Ruchi Pardal of ResultFirst.

Some people believe that content marketing means multichannel, and seemingly mechanical, publishing of anything, anywhere. Their goal is to gain links and rank well (of course, momentarily) using thin content, spinned content, keyword-rich content or unnecessary press releases. That’s the kind of content marketing that brings very short lived benefits (if any). True content marketing is a marathon, not a sprint.

Image courtesy of Sura Nualpradid / FreeDigitalPhotos.net

What’s Content Marketing?

Content marketing creates valuable, sharable content published on multiple channels to attract readers and hopefully customers. Content marketing builds a community. Content marketing gains exposure. And, of course, content marketing markets your brand. But true content marketing taps into people’s desires and grabs their attention by wowing them. Bewitching them. Making them learn something they didn’t already know or were seeking. It hooks them in not just once, but time and time again.

Your Content Marketing Weapons

  • Blog posts
  • Infographics
  • Guest posts
  • Podcasts
  • Comics
  • Video content
  • Webinars
  • Ebooks
  • Open discussions
  • And counting…

Questions for Long Distance Content Marketing

Content marketing, if used smartly, can help you gain things you never even knew you could get your hands on. Kissmetrics skyrocketed its traffic and got 3500+ unique domain links using by creating 47 infographics. In fact, it’s one of the greatest examples of content marketing done right. Even Mashable believes that.

So, here are the questions you should (and must) ask yourself if you want your content marketing to work for you in the long term:

Is there any meaning to the content I’m creating? Content marketing with an ambiguous objective is the worst of them all. So, first off, think about what you want to achieve and how that impacts your different audiences. Then track back to how content marketing can bridge the gap. Choose the right content marketing weapons for your audience and your objectives and before jumping in feet first, work out how your content can stand out.

Is it relevant to what my audience wants? Anything that gives your audience, or their network, real value is relevant. Instead of wasting time thinking about how to convert them as a subscriber, think what they need to learn and what they’d love to learn.

Is it mostly about myself, my company, my team? That’s okay – but only sometimes and it’s important that content that’s just about you, with no value to your audience, is in the minority

Does it add any value to or challenge traditional wisdom? Nobody loves rehashed content but yes, if you can give an old topic a new angle or your take then it can feel like a brand new idea.

Does it sound robot-generated? Try to make your content interactive as hell. If it sounds robot-generated, it’s drab, irritating and repelling, your readers won’t read beyond the first paragraph.

Will my audience link to it and share it socially? One of the qualities of content marketing that lasts the distance is its ability to resonate with large audiences and that means making it sharable! Sharable content also helps you in your SEO efforts, too.

Am I just adding to the sea of crap content that’s already on the Web? Please don’t! It’s our Web and it’s up to us whether we make it all the more exciting or filled with full, lifeless, boring content

Have I chosen the right channel for publishing my content? The right channel leads to the right audience so it’s quite an important decision. If you’ve been doing content marketing just to get links, well, that won’t help you now. Google values not just hard-earned but relevant links from trusted sites. Moreover, this I-want-that-link behaviour is disturbing and somewhere undermines what we put into getting one. Time to get over this, right?

Last and the most important: Is my content marketing based on a content strategy? Solid content marketing needs a solid content strategy, one that must answer how you’ll take care of creating, marketing and governing content over time.

A footnote about SEO

“If your content is the best thing since sliced bread, you’re going to rank well. We are focused on what searchers are engaging and how we can deliver them better results.” Bing’s Duane Forrester

“Don’t think about link building, think about compelling content and marketing.” Google’s Matt Cutts

If you still think that SEO is all about rankings and traffic, don’t do content marketing for SEO, at all. However, if you understand that content marketing is about creating and sharing value that helps you build great communities, well the SEO benefits will come as a result.

In summary, I’d reiterate that you can’t win the marathon and gain loyal followers with short sprints of content. You need a content strategy and consistent effort.

So, how do you make sure that your content marketing lasts the distance? What is your favorite content marketing weapon and why? Shout out below.

Ruchi Pardal is Director of ResultFirst, a firm that works on pay-for-performance model, helping businesses get found across search engines and give an optimal experience to their audience. She’s been into digital marketing for well over 10 years. When she’s not busy with her work, Ruchi loves to spend every moment with her awesome family.

Affiliate Marketing: Cult or Cash Cow?

This is a guest post from communications and marketing consultant Brook McCarthy.

Image courtesy of Federico Stevanin / FreeDigitalPhotos.ne

When I was a young hippie, I accidentally joined a cult. I was a student of religious studies at the time and believed I was merely observing, until one morning, when I found myself at 5am, chanting to a giant image of the guru in a group. Normally, nobody gets me up at 5am. As cults go, they were lovely people. There was the small matter of the group being accused of the 1978 Sydney Hilton bombing but, when all is said and done, I have very fond memories of my time in the cult.For some years now, I’ve been following a particular woman online. I wasn’t a committed devotee, just an observer. Last year, I considered doing her online business course but was overawed by the price. I moved on.

The buzz begins

A year later, the buzz began again. Three different online personalities, of whom I consider myself a card-carrying devotee, all began spruiking this course. They offered gifts of their own e-books and courses, one-to-one consultations and the promise of being ‘in the know’ to further encourage purchase. The price was the same, but a year had passed so I’d had time to get used to it.

Each affiliate promised this course would bring clarity, a well-trod path to business success, and digital kinship which, as an online marketing professional, is sacrosanct. All the video tutorials on the web cannot add up to the loving support of a well-informed, well-connected community eager to help a member out.

Digital kinship

And so deciding to take the course came down to choosing which affiliate offered the best bunch of incentive gifts. I chose to give my affiliate money to the person who offered more community – a small, private Facebook group with additional weekly teleseminars where my questions would have a chance of being answered.

I’m not a natural joiner. Apart from my brief cult phrase, I struggle to fit in with a sports team or mother’s group, a church group or political affiliation. But I am swayed by the opinions of those I respect.

And therein lies the power of affiliate marketing, the smartest evolution of marketing since Seth Godin coined ‘permission marketing’.

As businesses develop tribes whose leader they respect, these leaders introduce others to their tribe. The tribe gains another resource to learn from, the leader gains respect for having introduced another valuable leader, and the tribe of the introduced leader grows.

Watching their bank account swell, the business leader finally sees how their endless blog posts, emails, tweets, updates and promotions have paid off, the joiner taps into curated information, education and online kinship, and the affiliate needs only market to the networkers, not the network.

Power to the people

We need word-of-mouth to make sense of the world. Curating and interpreting information begins in infancy with our parents, and continues throughout school and college.

For all its algorithmic updates, Google cannot deliver quality information curated especially for us. Increasingly, we rely on tribe leaders to present, curate and interpret information for us. We no longer seek open access to more information, but leaders whose opinions we respect and closed, exclusive communities with a limited amount of quality information that is relevant, useful and valuable.

Hitching your reputation

Becoming involved in affiliate marketing means hitching our professional reputation to another’s. As a business owner with a tribe, our value is our relevance and usefulness to our tribe. Reputation is both our key asset and tradable commodity, should we choose it.

Reputation is slow to build and easy to destroy. A leader’s reputation and earning ability diminishes with each poorly-thought out email campaign or dodgy affiliate program they promote and they must rely on aggressive list-building strategies to keep growing their tribe as people demonstrate distrust by unsubscribing.

Cults with money

Crowd

Image by unknown photographer, licensed under Creative Commons

Whatever reservations you have against cults, you may transfer to affiliate marketing. Whether you deem the financial incentive of affiliate marketing clearer and cleaner or murky and self-interested depends on you.

Crowds have power. There’s no lonelier position than when you feel you’re the only person who doesn’t believe someone is wonderful. You begin to doubt your judgment when you’re the lone wolf apart from the pack.

But we have eyes, ears and wallets. We are all active participants in online cults when we subscribe to a business’s updates and eagerly read what they have to say. So keep your eyes and ears open and consider the following:

1.    Reputation is slow to build and quick to destroy

You’ve spent years carefully cultivating a tribe, forging relationships with other bloggers and business owners and growing your social media following, so don’t throw it away with one poorly-researched, hasty affiliate promotion.

2.    Personality is important

As bloggers whose success relies heavily on interacting with our followers, you know personality is important so always consider whether the personality you’ll be promoting will resonate with your tribe. Sometimes people’s personalities grow on you, something they grate you into shreds.

3.    Be wary if don’t need to buy or try beforehand

 You have integrity, right? So demand the same from the business owner who wants you to sell their stuff. You cannot recommend something if you haven’t tried it. You may point to others’ recommendations and testimonials, but be wary of whether these are paid for in cash or kind. Don’t gamble on this – you need to know what you’re recommending.

 4.    Expect resources 

Even those who write for a living need a boost from time to time in how they articulate the benefits of others. We coach clients in how to refer others to us and ask specific questions in order to secure a good testimonial, so you can expect that the business you’re an affiliate of gives you lots of copy you can use to send to your list. This should be well written. And no, exclamation marks don’t equal fabulousness.

5.    Keep it small

When we overwhelm people with resources, information and directives, they become overwhelmed and confused. And confused people don’t buy. Hopefully, you are working on your own products and so you want to pace your affiliate promotions so that they don’t conflict. Don’t become ‘that guy’ who only emails with affiliate links. Become known as the leader who only promotes a choice selection of quality products that sing to your tribe, while reinforcing your status for discernment.

6.    Consider upping the community ante

People don’t purchase e-courses and e-programs because they are looking for information. They purchase because they are looking for guidance, handholding, feedback and support from a community. Consider whether you can add extra value to your affiliate promotions by creating your own community to support people through the program. You don’t need to be a rah-rah cheer squad, but you do need to show you have your tribe’s best interests at heart.

How do you choose the right affiliate program for your reputation?

 

Brook McCarthy is a writer and online marketing strategist specialising in the health and wellbeing sector. Download her ‘Authentic Marketing Manifesto’ for us poor souls concerned with being natural, ethical, and inspirational, as well as effective.

How to Get Your First 1,000 Email Subscribers When Nobody Knows You

This is a guest contribution by Marya Jan, blogging coach from Writing Happiness.

What’s the biggest excuse you hear from people who are not getting the results they want from their blogging?

“I don’t know anyone online.”

Not ‘my content might not be good’. Not ‘I don’t a clear idea of what I am doing’. Not ‘I know it takes time and I am learning everything I can’.

None of that. It’s always because they don’t have any connections with the big shots.

Allow me to put up my hand and say this … I have over 1,000 subscribers (multiple times over actually) and I have done this under 18 months of blogging AND without having connections with any famous people.

I did meet Darren Rowse, Sonia Simone, Chris Garrett, Tim Ferris and Annabel Candy at the Problogger Conference in 2011 but I was so new that I was too scared to even introduce myself properly.

I am pretty sure this doesn’t count. So what does? So glad you asked.

If you are someone who has been blogging for a few months, you know how hard it is to attract readers. You spend insane amounts of time creating content but nobody takes you seriously. You hope to get a few shares, but all you hear is dead silence

You might be new-ish but you have quickly realized this reality: Blogging is hard work and sometimes it seems downright cruel..

You know honeymoon period is over

Creating quality content is getting you nowhere (assuming it is high quality) and you need a plan B. And you can’t come up with anything to save your life.

I have another suggestion. I propose that you go back and revisit your plan A. Identify loopholes, see if you could improve things so that you actually don’t need any other plans.

That’s how I did it.

Your first plan might look something like this:

  • Start a blog
  • Pick a topic
  • Identify your audience
  • Create useful content
  • Promote that content
  • Differentiate yourself from others (All of this within 2 weeks)
  • Form relationships with influencers
  • Grow your blog by leaps and bounds

So basically after about two weeks worth of work, you are relying on getting your blog off the ground by befriending people in high places.

Let me tell you, this is not a particularly smart strategy.

Through own my experience and by through coaching other clients (Yes, I am a blogging coach), I have found that most influencers won’t take you seriously unlessyou have some sort of proven record.

Your biggest fan

Image used with permission

Allow me to explain: Influencers are super busy people. They are very, very, very busy people. If you need to earn their attention, you need to prove you are worth it. So in my experience, you can have meaningful relationships with A-list bloggers but it doesn’t happen in the beginning. Not for most of us, anyway.

It takes time and lot of effort BEFORE they notice you. (And nobody will tell you this.)

If you trying to do this too early on, you are going about it in the wrong way. Instead, you should focus your time on your blog just so that you know what you are doing.

You need to do things right enough that you have a 1k subscribers worthy blog so you have the skill and confidence of approaching them properly.

So let’s have a look at the plan again, shall we?

After delivering hundreds of blog reviews and coaching many clients, I have found these to be the primary causes of why people don’t get their first 100 subscribers, let alone 1,000.

1. Poor first Impression 

Your blog looks amateurish, tacky or just plain spammy.

When someone new lands on it for the first time, they get no sense of what the blog is about, who is writing it and if it’s any good. There are too many flashy ads, or too many images, colours, links and tabs competing for attention.  The content doesn’t seem appealing. The headlines are boring, images are of poor quality, and everything is a big chunk of text.

Your blog title doesn’t tell them anything about who you are about and how you can help them. Your visitors are so confused that the only option that makes sense is to leave.

The easiest way to fix this is to make your site clutter free and get rid of all the unnecessary elements adding to the chaos. You want to make it as easy as you can for your readers to navigate.

Most people cram their sidebars with lots of information in order to look like they have been around for a while. That they know what they are doing. Please don’t. Things like tag clouds, categories, search boxes, links to other bloggers aren’t really helpful. Not really.

Don’t stuff your sidebar with ads either. I am guessing you don’t have enough traffic to make any decent money anyway.

2. Unspecified target audience

You are not making it clear who the blog is for. You are not saying to a particular group of people (maybe you aren’t sure who they are?) that this blog is for them.

For instance, let’s say you are a business coach. However this is a very general term. If you don’t make it absolutely clear that you are writing for start-ups, or small business owners, or mid sized business, or executives; you are just confusing your readers.

One great way to make it happen is to say that in your tag line or in a mini author bio that you display on the sidebar. You’ve got to have people saying, ‘Yes, this seems perfect for me.’

 3. Incomplete About page

People are really interested in person behind the blog. They want to know who that creative soul is. They want to like that person. They want to be that person.

A lot of people totally mess this up. Either they talk too much or too little.

Often they present the information in the wrong order. They start off with their story and why they write the blog and then barely touch upon how they can help you. People lose interest.

People want to know who writes this blog but more importantly they want to know why they should care.

Tell them why you are relevant to them, and follow it by your story and other details. And keep it brief.

4. Negative social proof 

One thing that will make the most difference to the number of readers you get is the display of social proof.

When people come to a place where they see others hanging out, they feel confident in making the same choice. For this reason, focus to create content that gets shared, liked and get commented on.

From day one, add credibility building elements to your site. The most popular of them all is the ‘As seen on’ testimonial. You want to land guest posts on popular blogs and then proudly display their logos on your site.

5. No point of difference

This is something that many new bloggers struggle to answer in their earlier days of blogging so I won’t say to worry too much about it. That being said, if you spend some time thinking about what makes you different from the rest, you will find it easier to create content and would be more focused in related tasks.

There are several ways to help make you stand out from the crowd.

Lady Pointing To You

Being you

This is the thing; you are the most unique thing about your blog. There is nobody else just like you, with your point of view, insights and experiences.

The more you accept that and highlight it, the more chances you will have to appeal to those who are truly the right people. So really hone in your voice and bring out that personality of yours for the world to see. People can’t get that anywhere else.

They love the snark in Ashley Ambridge’s voice. They love Danielle Laporte’s soul. They adore Darren Rowse for a kind, down to earth spirit. What’s your secret sauce?

Your purpose

Yes, you are providing solutions to somebody’s problems but why are you doing it, really? What is your big idea? What do you stand for?

Do you believe life is an adventure? Chris Guillebeau

Do you want to show people how work less and play more? Tim Ferris

Do you want people to focus on the essentials? Leo Babauta

Do you want to empower women in business and life? Marie Forleo

Do you want to offer personal development advice for smart people? Steve Palvina

If you believe in something, people will believe in you. Tell them now.

The way you dress

Your design, colours, logo, tag line, images – everything speaks volumes and appeal to a certain kind of person.

Want to attract go getters, how about choosing red or maroon in your theme? How about appealing to gentle, earth loving souls with the light green colour? Inspiration is your game then might soothing blue is what you need.

Your design needs to support your theme, mission and content and make you stronger. Marie Forleo is hip, Mars Dorian is bold, what are you?

Your offer

Your specific market, your content, the needs you solve and the exact solution you provide based on your expertise is often enough to differentiate you from others.

Derek Halpern teaches you marketing based on research findings. Corbett Barr teaches you how to get traffic because he has done it. What have you got on offer?

6. No incentive to sign up

Many new bloggers are finding it super hard to find new readers and to keep old ones also. One reason is because they don’t get them on their list. They don’t place a subscription box in a prominent position and  don’t give them any reason to subscribe.

Shouldn’t the blog itself be good enough reason? Yes, it is, but adding an incentive to your sign up box works really well.

Don’t listen to anyone who tells you to just put together some old posts and offer as a freebie. One, nobody cares and even if somebody did, they won’t take you seriously.

But you don’t have to spend days or months creating something. Jon Morrow says the best opt-in offers are those that offer some sort of short cut of doing a task. A cheat sheet of sorts (His Headline Hacks is a great example).

Teach people to do one thing and do it really well. People don’t find long freebies appealing that take too long to read and would take months to implement. A report, mini ebook, white paper or a short webinar works well.

7. Lack of self promotion

Finally people never sign up because they don’t know you exist. You have to actively go out and promote yourself.

Again, you might feel compelled to remind me that that’s why you need relationships with famous bloggers so they can promote you. Let me tell you that is not the only way you can drive traffic to your blog.

You can guest post on mid-sized blogs. Often they don’t publish many guest posts so their audience might be more inclined to follow you. You can create YouTube videos, Slideshare presentations, answer questions in forums such as yahoo answers and Quora.

And no, I am not snubbing social media. But social media does take a while to work, especially if you are new. By all means participate in social media but don’t make it the main focus of your traffic generation efforts.

The point is: you have to promote a lot. Spend 20% of your time creating content for your own blog and the rest on promoting it.

Being smart or talented is not enough to build a successful blog

Then what is? Creating super useful content. Being able to stand out from the rest. And for the right people too. And to be worthy of getting some attention from A-list bloggers. Then you can approach the bloggers you worship. There is a good chance you’ll hear back.

Marya Jan is on a mission to help bloggers get their 1,000 subscribers. She is a blogging coach at Writing Happiness. Grab her free ebook ‘9 New Rules of Blogging – Grow Your Business with Little Traffic, No Connections & Limited Hours. 

Check out the New Ghost Blogging Platform Kickstarter: Funded in under 12 Hours!

6 months ago I came across a concept article written about by John O’Nolan (web designer and former deputy head of the WordPress User Interface group) that grabbed my attention (and the attention of many others). In the article John dreamed of a new blogging platform – Ghost.

In the article John spoke about the changes in WordPress over the year that have seen it evolve from a humble and relatively simple blogging platform into something a lot bigger and more complex – a content management system.

While the evolution of WordPress has been wonderful for many – John pointed out that its complexities and clutter has gotten in the way of him just publishing great blog posts.

John went on to describe a fictional and idealistic blogging platform – Ghost. You can read his initial post here.

At the time of writing that article Ghost was just an idea – but due to the overwhelming response John received it is fast becoming a reality – particularly in the last 24 hours with the launch of a Kickstarter campaign to raise funds to see it completed.

11 hours and 56 minutes after the Kickstarter campaign launched it was funded (you can still join in for the next 28 days).

Check out this video in which John shares the vision:

It has been fascinating to watch the reaction to Ghost – with people particularly been drawn to the idea of a simply, elegantly designed and useful interface.

There’s still a lot to be revealed about Ghost and we’ll not really know all the details until it’s released later in the year but the current Kickstarter program gives you options to jump in early and see what it is all about – or if you want to contribute more to partner with the Ghost team.

I’m really excited to see this developed and so have accepted an invitation from John to be on the Ghost advisory board. Others on the board include Vitaly Friedman of Smashing Magazine, and Frederick Townes – Founding CTO of Mashable.

Oh – last of all, this is a non-profit project with it being developed for the love of blogging rather than to make its developers rich. Profits will be reinvested back into making the platform better.

UPDATE: as the initial funding goal has been met so easily – John has shared plans of a ‘stretch goal’ and what that will mean for backers here.

7 Tips for Busy Bloggers on Finding Time to Blog

Last week I tweeted a question asking my Problogger followers to share the biggest challenge that they face as a blogger.

Around 50 replies came back and a couple of themes emerged – the biggest one centred around ‘Time’.

Time to blog

Finding time to blog is something that all bloggers struggle with. Whether you are just starting out and blogging as a hobby, blogging as a part time job while juggling work, home, and a social life or even blogging as a full time business amidst other demands such as up-keeping of social media accounts, responding to comments and emails etc. – finding time to write is a consistent challenge.

This issue is so prevalent, we actually published an eBook on the topic last year – BlogWise: How to Do More with Less (featuring 9 busy but productive bloggers such as Leo Babauta, Gretchen Rubin, Brian Clark, Heather Armstrong and more).

7 Tips for Busy Bloggers on Finding Time to Blog

I’m someone who periodically struggles with the challenges of being productive in limited timeframes. Over the last 10 years of blogging, I guess I’ve settled into something of a workflow and routine. What follows is a collection of reflections on what I’m learning.

I hope something in it connects with where you’re at!

1. It Starts with Life Priorities

I feel a bit like a parent saying this but the truth is, time management is a lot to do with priorities. 

It’s important to take time out to identify what is truly important to you, as this is a starting point for working out how you should spend your time.

If blogging is important to you, the first step in finding time to do it is to name it as a priority.

Of course ‘naming’ it as important is only half the battle. For many people there is a HUGE gap between what they say is important and how they actually spend their time.

One of the most confronting exercises I’ve ever done, when it comes to time management, was when (as a young adult) I was challenged write a list of my priorities. I then had to track how I used each 15 minute block of time over a week.

At the end of the week I tallied up the different activities and was amazed to discover how much time I was spending on things that did not feature in my priorities list, and how little I spent on the things I’d named as my priorities.

My list of priorities included things like studying, career, relationships etc.

My actual use of time was dominated by TV, computer games, time in the pub etc.

Of course, at the time I was young and reckless… but I suspect if I did the exercise again today there would probably be a bit of a disconnect between my priorities and how I spent my time. The activities I ‘waste’ time on and my priorities today might be different but the pattern would probably remain.

One of the keys to finding time to blog is working out whether blogging is actually important to you and arranging your life so that time is allocated for it!

I know it’s sounds obvious but it is easier said than done… and needs to be said.

2. Name Your Blogging Priorities

In the section above I talk about ‘life priorities’ but now I want to hone in on your blogging priorities.

The challenge many bloggers face is that they feel overwhelmed and often distracted by the many elements of blogging that they feel they need to do to have success.

Writing blog posts, reading and commenting on others blogs, responding to readers comments, guest posting on others blogs, being active on Twitter, Facebook, Youtube, LinkedIn, Pinterest (and more), working on your blog design, writing an eBook, finding advertisers, creating a media kit…. the list goes on and on.

I’ve had periods in my own blogging where this list overwhelmed me – to the point it almost paralysed me.

When I felt overwhelmed, I tried to strip my blogging back to the core tasks I knew I needed to do to keep my blog moving forward. Again it was really about priorities.

What do you need to do to grow your blog and make it sustainable?

For me, I strip my focus back to these areas:

  • Writing Content
  • Finding Readers
  • Building Community
  • Monetizing

These are the non-essential priorities I have with my blogging. Simply by naming them simplifies things a little for me so I’m not looking at a long, crazy list of little things that I need to do.

With this list in mind I’m can set myself some achievable goals in each area.

For example, when it comes to ‘Writing Content’ I’m set myself some goals with how many posts per week or month. Then I start to think about the types of posts I want each week.

So here on ProBlogger, my current goal is 5 posts per week as a minimum with 3-4 of those posts written by me and at least one of them to be a longer form piece of content (like my recent Guide to the Amazon Affiliate Program).

Within each of these areas I would normally have at least a couple of goals/priorities at any one time.

Simply having this list of things I want to achieve suddenly gives me direction on how to spend my time, which makes me much more effective when I do blog. Instead of sitting down at the computer to blog and then working out what to do, I have a list of things I need to get done – and I find myself just knocking them off.

3. Batch Process Your Main Tasks

I won’t go into great detail on this as I’ve written about it before but a number of years ago I changed the way that I do my weekly tasks and it significantly boosted my productivity levels.

Before making this switch, I would sit down to blog and find myself going through a whole day flitting from one thing to another…. but not really getting much done. I’d write an intro to a blog post, then jump onto Twitter, then talk to another blogger about a collaboration, then go back to the blog post, then moderate some comments, then jump on Facebook and then…. well you get the picture.

So I began to carve out longer chunks of time to do the most important tasks in ‘batches’.

For example, one of my weekly rhythms is to use Monday and Wednesday mornings to write. On those mornings, I will often set myself up in a cafe and work offline for 2-3 hours. This enables me to write as much content as possible for the days and week ahead. It is not unusual for me to write 4-5 blog posts that I’m then able to schedule onto the blog for the coming days.

By silo’ing off time to do the most important tasks, and removing other distractions, I found I churn through a lot more work than I had previously been able to do.

I now ‘batch’ process many tasks. I’ll often set aside half an hour to do social media for example (instead of popping into Twitter 20 times a day, I might spend a longer period once a day). Email is similarly something I try to do in batches, similarly I tend to read other blogs via RSS in batches etc.

Read more about ‘batch processing in my post ‘How Batch Processing Made Me 10 Times More Productive‘.

Mental Blogging

In the early days of my blogging I had very very limited times to blog. I was working 3-4 part time jobs at any one time while also studying in the evenings. As a result I often would only have half and hour here or there during a lunch break, late at night or early in the morning to write content.

In order to be more effective at those times, I began to do what I now call ‘mental blogging’.

So while I was working in one of my jobs in a warehouse packing parcels, I would begin to write my blog posts in my mind. I would come up with a topic, decide upon a title and then begin to map out my main points – all in my head.

I sometimes would use a small notebook to jot a few words down to remind me what I wanted to write but after a shift in the warehouse, I would often be ready to sit down and quickly write out a pretty decent blog post (sometimes more than one) because I’d effectively written it already in my head.

Since that time I’ve come across countless other bloggers who do a similar thing during their own daily activities.

Later on I did a similar thing by jotting down my notes on my iPhone or even speaking blog posts into an audio recording app on my iPhone while I was out on a walk.

4. Idea Generation and Editorial Calendars

In my early days of blogging one of my biggest time sucks was coming up with ideas. I would sit, staring at my computer screen for hours on end, trying to work out what to write about on my blog that day.

I discovered that a much more effective strategy is to put aside batches of time specifically to come up with post ideas.

Instead of deciding what to write about each day, I began to create times to brainstorm and mind map blog ideas. I would then developed a file for each post topic so that on any given day I could sit down and within seconds I’d have something to write about

Mind Mapping is my favourite technique for generating potentially hundreds of ideas (read Discover Hundreds of Post Ideas for Your Blog with Mind Mapping).

Just having the ideas ready to go when you need them will save you a lot of time. You can take this a step further and consider creating an Editorial Calendar where you actually slot the ideas into a calendar over the coming week, month (or longer) and map out where you’ll be going with the blog in that period of time.

Editorial calendars may not suit everyone but I know of numerous bloggers who plan their blogs content well over a month in advance. This not only gives them an idea of where their blog is headed but they also find it useful to monetize their blogs as they’re able to share their calendar with advertisers who may wish to sponsor a relevant series of posts that might be coming up.

5. Break Down Big Jobs into Small Bites

Late last year, I recorded a free webinar where I shared 10 things I wish I’d known about blogging when I started 10 years before. In that webinar I shared the story of creating the first eBook that I developed over at Digital Photography School.

The idea of creating an eBook was something that I’d been meaning to do for at least a year or two but I’d always put off doing it because I didn’t have the time for such a big project. I’d never done something like that before and I felt overwhelmed by it.

In the end, to get the eBook created and launched, I decided that the only way I’d find the time to write it was to get up 15 minutes earlier every morning to work on the project.

15 minutes a day isn’t much (although we had a newborn at the time so 15 minutes sleep was precious) but I was amazed how much I could get done in that short period of time, on a daily basis. Over the coming 2-3 months I completed writing the eBook, had had it designed, had worked out how to market it, had researched how to sell it (shopping carts etc) and was ready to launch.

I effectively broke down a big job into little bite sized chunks until it was complete. That eBook went on to sell thousands of copies and became the template for 19 other eBooks that I’ve now launched (the main source of income to my blogs today).

I often wonder what would have happened if I’d never found that extra 15 minutes per day!

6. Slow Blogging is OK

“I have to post something today!”

Sometimes, as bloggers, I think we create monsters for ourselves for no good reason when it comes to posting deadlines and frequency.

I’m very guilty of this and it’s been something of a relief to realise that I can slow down my blogging a little and not see it ‘hurt’ my blog.

Here on ProBlogger you may have noticed a bit of a change lately. I’ve gone from posting 7-10 posts per week to posting 5-6 times a week.

For many years here at ProBlogger I felt the need to publish daily posts and at times, even aimed for 2-3 posts per day. While there were some benefits of doing so (more posts can mean more traffic) there were also costs in terms of the quality but also personally (it’s hard to sustain that kind of publishing for years on end).

Since slowing down, I’ve been fascinated to see that our traffic has remained steady (in fact some days it has been higher). The other impact has been a rise in comment levels, in positive feedback but also in my own energy and passion levels.

While deadlines and targets for posting frequency can be motivating – there may be periods of time when slowing down has some big benefits.

7. Make Space for Preparation, Creating and Rest

I recently came across this great video from Aussie blogger Kemi Nekvapil

What I particularly loved about it was at around the 1.30 minute mark Kemi talks about the structure of her week and how she has 3 different types of days during her week. They are ‘preparation days’, ‘success days’ and ‘inspiration days’.

Note: I think this originally comes from Jack Canfield who talks about creating days for ‘preparation’, ‘success’ and ‘rest’.

So for Kemi, her Mondays are preparation days when she is getting ready to have a creative ‘success’ day, Tuesdays are successful days, Wednesdays are preparation days and Thursdays are successful days. Fridays are her inspiration days where she gets to do whatever she wants to do for herself.

By giving herself days with a different focus, Kemi says she’s able to keep her creativity up and to sustain herself.

It makes sense really – if every day is a day where you have to produce something and you never have time to prepare or to have a break the quality of what you produce will suffer (as will your energy levels).

I love this idea and almost intuitively have done something a little similar of late. My wife (V) works on a Wednesday, so on those days I’ve had a bit more to do with the kids (drop offs, pick ups and a shorter working day). I’ve decided to go with it not being quite as a productive day and make Wednesdays a little less hands on with work, giving me a little more space to just ‘be’.

I’ve been doing a little work but also am trying to put time aside on Wednesdays to read, walk and have a siesta. It might sound a little like a lazy day on some levels but I’m noticing that having a quieter day in the middle of my week certainly makes me more productive on the following days.

What Are Your Tips for Finding Time to Blog?

What I’ve written above just scratches the surface. I am by no means an expert on this and am keen to learn from your experience.

Update: Check out this post where I ask a number of other bloggers about their tips and blogging routines.

The Ultimate Guide to Making Money with the Amazon Affiliate Program

Today, I was looking back over some of my earliest attempts at making money from blogging. I realised that this month marks 10 years of me using Amazons Associates Program.

My Start with Using Amazons Affiliate Program

I first heard about Amazon’s Affiliate program in April 2003. I had been blogging for 6 months and was beginning to realise that this new hobby of mine was going to cost me a little money (for hosting, design etc).

I was newly married at the time and on a very tight budget. I realised that if I wanted to keep blogging, I needed to find a way for my blogs to pay for themselves. So began my hunt for ways to do just that.

I began to experiment with two methods of making money from my blogs – Google’s AdSense program and Amazon’s Affiliate program.

Of the two, AdSense has certainly earned significantly more money – however, Amazon’s Affiliate program has also been an important income stream.

10 Years and $420,000 later…

I’d love to be able to calculate exactly how much I’ve earned from Amazon in that time but their current reporting system only goes back as far as 2008.

However – after doing some reconstructing of my earnings I’ve put together the following chart of (the years 2003-2007 are based upon earnings numbers mentioned in previous posts here on ProBlogger but are not exact).

Amazon Earnings 2003 2012

This years earnings look to be tracking along at around the same rate as the last two, for the same point in the year.

Overall I estimate my Amazon earnings, since 2003, are around the $420,000 mark (USD) – although, as you can see, the bulk of it has been in the last 5-6 years.

So while it’s nowhere near my #1 income stream Amazon’s Affiliate program has certainly been important to me.

I share these results not because I’m the biggest Amazon Affiliate going around. I have no doubt I’m in the middle of the pack and that there are a lot bigger than me*. I share these results because, over the years, I’ve heard many many bloggers write off the Amazon Affiliate program as not being worth the time.

*I make this assumption based upon the fact that I’ve never ever been contacted by Amazon directly and I know a few other affiliates who have regular contact with Amazon and who’ve been assigned account managers over the years because they do so well from the program.

Why Many People Don’t Use the Amazon Affiliate Program (and Why I DO)

The usual reasons I hear people giving for not being an Amazon affiliate include:

  • The commissions are too small. They start at 4% and for most products can go as high as 8% depending upon how many products you see sold.
  • Because most people on Amazon buy low priced products like books, so 4% of a $10 product doesn’t add up to a worthwhile commission.
  • Because people have to make a purchase from you within 24 hours otherwise your affiliate cookie stops working.

The above reasons are all valid. There are other options that pay higher commissions (although not so many for the type of products Amazon sells), you can promote higher value products and there are programs that have longer cookies… but there are also some things I like about Amazon.

In 2007 I wrote a post titled 9 Reasons Why I AM an Amazon Affiliate and while the post is old, most of the points still are relevant today.

The main reasons I still am an Amazon Affiliate (apart from the obvious fact that it converts for me) are:

  • Amazon is a trusted brand – everyone knows Amazon. If someone were going to buy online, Amazon would have to be one of the safest options.
  • Commissions on higher value products – while 4% on a book isn’t a high commission, if you promote a high value product (like a camera) the commission can be decent.
  • People buy more than one item at a time – when you send someone to Amazon you earn a commission on whatever they buy, whether they end up buying what you sent them to or not. Many people load up their cart with numerous items so commissions can add up.
  • Easy integration – Amazon provides some good tools and widgets to help you integrate the sales channel into your website.
  • Holidays are boom times – Amazon runs some good seasonal sales. Thanksgiving to Christmas can be a particularly profitable time to promote.
  • Amazon has a wide array of products – Amazon is so much more than books these days. There are so many promotional options that most niches would probably find something relevant to their audience.

Obviously I’ll never argue that Amazon’s Affiliate program (or any other income stream for that matter) is perfect for every blog – but I do think it is worth considering.

20 Practical Tips to Make Money with the Amazon Affiliate Program

Over the years, I’ve written numerous Problogger posts on making money with the Amazon’s Affiliate Program.

Below is a compilation of some of these most powerful tips – based upon my experience  of working with Amazon’s program over last 10 years. I’ve updated them to make them as relevant as I can for 2013.

I’d LOVE to hear your tips and experience of using Amazon’s Affiliate Program in comments below, as I’m certain there is a lot more that I could learn!

1. Traffic Traffic Traffic

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Let’s start with the most obvious point – one of the biggest factors in the upward swing in my Amazon Affiliate earnings (in the chart above) has been the corresponding upward swing in traffic.

As with most methods of making money from blogging, the more eyeballs that see your affiliate promotions – the better chance you have of them converting.  Of course, this is a generalisation as not all kinds of traffic converts – but more of that in the next point.

Does that mean it’s not worth experimenting with Amazon’s Affiliate program if you don’t get much traffic?

I think it’s definitely worth using early on. While you won’t earn a heap, you will learn a lot and earning a few dollars (or cents) is better than none.

In the first 3 months of using Amazon I earned a whopping $31.80 (around 30 cents a day). Sure, it wasn’t much but I often wonder what would have happened if I’d let that minuscule amount discourage me and stop my from trying!?

So yes, experiment early but if you’re just starting out your main focus needs to be on creating great content and building traffic to your blog. In the long run, that is what will help you earn more from Amazon (and other income streams).

2. Loyalty and Trust Convert

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Another major factor in the increase in earnings has been the type of readership I’ve gathered on my blogs.

While I do get a fair bit of search engine traffic, I’ve found that in most cases (and there is an exception below) search visitors don’t sign up to the affiliate programs on my blogs. Loyal and repeat readers do.

The main reason for this is that readers who connect with you on a daily basis, over the long haul, begin to trust you (and your blog). When you make a recommendation, or do a review, they’re more likely to take that advice that someone who has give arrived from a search engine link.

3. The Intent of Readers Matters

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Another big factor in the equation of Amazon Affiliate conversions is the intent your readers have when they visit your blog.

Why are they there and where are they in the ‘buying cycle’?

I began to understand this in the early days of Digital Photography School. I looked at the growing traffic to the site but realised that my Amazon affiliate earnings weren’t keeping up with the traffic growth I was experiencing.

I realised that DPS was a blog that largely shared ‘tips on how to use a camera’. As a result, it wasn’t really attracting readers who were in a ‘buying mood’. In fact, I ran a survey and found that many of my readers had recently purchased a camera and were on my site because they wanted to learn how to use it.

So I began to add to the mix of content on the site with more articles relevant to people buying a digital camera. I wrote tips with advice on buying cameras, reviews of digital cameras and equipment etc. This culminated in a whole new section devoted to ‘cameras and gear‘.

Slowly this has attracted a new type of reader to the blog: readers who are researching their next camera purchase, readers who are more likely to click a link to Amazon and who, once there, are more likely to make a purchase.

If you want to attract search traffic that is more likely to convert, consider creating content that attracts people in a ‘buying mood’.

4. Relevancy Matters

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This is another common sense tip that many of us mess up. The more relevant your products are to your audience, the better chance you’ll have of converting.

  • Promoting iPods on a blog that largely talks about spirituality and you’re unlikely to make a lot of sales (believe me, I tried). Try promoting relevant books, CDs and DVDs instead.
  • Rather than promoting perfume on your travel blog try travel books, luggage and other travel products.

Amazon doesn’t work with every topic and sometimes it is hard to find a product that matches your topic. Try different products related to your topic and track which products convert best for your audience.

open-door1.jpg5. Get People in the Door then Let Amazon Do What They’re Good At

One of the great things about Amazon is that it is a site people are familiar with and trust and they’re very good at converting visitors into buyers. Amazon has honed their site to present people with products relevant to them (based upon previous surfing and buying habits) and over many years they have tweaked their site so converts really well.

As a result, I find that if you can people to visit the Amazon site (pretty much for any reason) a percentage of them will naturally end up buying something. The cool thing is that whether they buy the thing you linked to or not – you still earn a commission!

I have found that one size doesn’t fit all. Rather, specific types promotions of particular products work well with Amazon. I have also had some success by getting people in the Amazon door for other reasons. For example I’ve experimented a couple of times on dPS with running a posts that gave readers a hypothetical $1000 to spend on photography gear and asked them to surf around Amazon and choose what they wanted to buy. The result was 350 comments (a fun community building exercise) and quite a few sales and commissions!

While a ‘get people in the door’ strategy might seem to grate a little with my ‘Relevancy’ tip above – the key is to get people in the door in a relevant way.  In my case, I was getting my photography readers to go window-shopping on Amazon, for cameras.

Once they are there, the purchases they make might not be ‘relevant’ to your blog but their motivation to visit should be.

NYT-extended-list-715372.jpg6. Social Proof Marketing 1 – Best Seller Lists

People are more willing to make a purchase if they feel, they’re not alone – that others have and are buying with them. I’m sure there is an insightful psychological reason for this but from where I sit, buying seems to have become a communal activity.

One of the most powerful social proof marketing strategies I’ve used, when promoting Amazon affiliate links, is creating ‘Best Seller’ type lists for readers. These lists show readers what is currently popular, in terms of purchases in our community.

A good example of this technique in action is my Popular Digital Cameras and Gear page on DPS. I update this page every few months and prominently link to it on the blog. Those two actions together, convert readers to buyers really well.

To construct the list, I simply go through the Amazon affiliate reports/stats and find which products are selling the best from within my community. I then categorise those results by product and ‘Waahlaaa’ – we have a best seller list that shows what readers of my site are buying in the last few months.

Bestseller lists convert well because readers know that others in their community are buying these products too. I guess it’s Wisdom of the Crowd mentality but it works!

Another quick example of this was a post, 23 Photography Book Reviews [Ranked], where I ranked the top selling photography books in order of sales. I additionally linked each book to reviews we’d done on the blog.

Note: the key with these ‘best seller’ lists is to drive traffic to them. Two ways to do this is to prominently link to these pages from within your blog plus linking to them from within other posts. This second method means your post doesn’t just convert for a day or two.

Also be sure to promote them through social media channels because these lists of what is hot are often shared well.

Another Note: Another way to create a bestseller list is to look at the ones that Amazon creates. For every category on Amazon, you can rank products based on how they are selling (popularity).

For example – here’s the Camera and Photo best selling page (affiliate link) that ranks the best selling cameras and gear. You can even drill down further to look at best selling DSLRs, Flashes and Lenses.

These lists give you hints as to what products are hot to promote but you could easily pull them together into a list of products to feature on your own site.

7. Social Proof Marketing 2 – Reader Reviews

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I used to review all the photography books featured on DPS. It was mainly because I couldn’t find anyone else to do it and partly because I’m a control freak.

However, one day I had a reader offer to write a book review for me. I knew the reader so I was confident the review would be OK to publish. As with all my reviews, it had an affiliate link to Amazon in it. I was a little skeptical about whether the review would convert. I thought my readers might not respond as well to a stranger’s review of the book. I was wrong.

The review not only converted as well as my normal reviews – it did even better than normal!

This could have been for many reasons but one reason I suspect came into play was the way I introduced the reviewer. I didn’t build them up to be an “expert”. I introduced them as a ‘DPS reader’, a regular reader who wanted to share some thoughts on a book that had helped them.

I suspect the social proof concept came into play a little here. Readers saw another reader recommending something in a genuine way and wanted to get a copy for themselves.

Note: interestingly Amazon themselves uses reader reviews as a fairly major feature of their site. Why? They work!

8. Genuine Recommendations and Reviews

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Apart from my ‘best seller lists’ mentioned above, there are two main ways that I promote Amazon affiliate links.

The first is in ‘Reviews’ for products (the second I’ll cover below in the next point). These links are where I, or one of my writers, will genuinely test a product and give it the once over.

I insist my writers actually read the books, test the cameras and use the software products they are reviewing. I encourage them to be as genuine and unbiased as possible, to point out both the pros and cons of the product. While there’s some temptation to hype up a product and only talk about its positive points, a real review will help your reader relationship over the long haul and I find actually helps promote sales.

Review links work well because it’s usually people who are considering buying a product who really read reviews. It comes back to capturing readers with the buying mood/intent mentioned in point #3.

9. Informational Links

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The other type of Amazon affiliate link I use is when I’m mentioning a product in passing and/or a new product is announced. For example, when Nikon announced the Nikon D300s we immediately posted about the news because it was a notable and anticipated camera announcement. The camera was not yet available in stores and we were not able to get a review sample yet – but it was available for Pre-Order on Amazon so we linked to it.

There was no recommendation or review attached to the link but it was a relevant link for readers who wanted to know more (price, specs, pictures etc). Some readers even pre-ordered the cameras from that link.

Similarly, if we’re writing about Photoshop or another photography post-production software we’ll usually include a link to the software. Again it’s not a review link but rather an informational/contextual type link.

These don’t tend to convert as well in terms of sales but they do get people ‘in the door’ at Amazon that can help with sales from time to time.

10. Contextual Promoting is King

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One of the biggest reasons my initial attempts with Amazon simply didn’t convert was that I thought it’d be enough to slap a button on my sidebar, featuring a product or Amazon.

Amazon gives publishers a lot of these type banners or widgets but despite trying almost all of them, I had little or no success with using them. Instead – 99% of my conversions have come from links to Amazon from within blog posts about the products themselves.

By all means experiment with the widgets and buttons Amazon gives you. If they do convert, then more power to you but every blogger I’ve talked to that has had success with Amazon tells me that contextual links, from within blog posts, work best.

11. Promote Specials, Promotions and Discounts

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Amazon has hardly any products that don’t have a listed discount. Most books are as much as 30% off the recommended retail price and at different times during the year, Amazon runs other special discounts and promotions on different products or product categories.

Keep an eye out for these kinds of promotions because they can be well worth promoting (if relevant to your readership). In fact, last time Amazon had cameras on special, I promoted the sale to my newsletter readers and had readers emailing me to thank me for letting them know about it.

Another related tip is that when you’re writing a product review and Amazon has a listed discount – include a note about the discount. For example, in this recent photography book review I link at the bottom to Amazon and note that it is currently 36% off.

11. Multiple Links Per Post

When I used to write product reviews, I used to include just one affiliate link. For some reason, I thought that a single link would be enough and I didn’t want to run the risk of annoying readers with more links. However, one day it struck me that the reviews I was writing were quite long and by the time people got to the end of them, the link to Amazon was no longer visible.

At this point I started to experiment with a link at the top and tail of the review. I did some heat map tracking to see which links were the most clickable and also used Amazon’s tracking codes to see which one would ‘convert’ to a sale more often.

The results were interesting:

  • Both affiliate links were clicked quite a bit but the link under the article was clicked slightly more than the link at the top (despite being under the fold)
  • The link at the end of the review resulted in more conversions than the link at the top
  • The people who clicked on the top link still purchased (although not as many) but interestingly it wasn’t always the product I reviewed.  It was often related products

I concluded that having read a product review, people felt more informed to make a purchasing decision. As a result, if they did click a link after reading the review they were more likely to buy the product. Those clicking on the top link seemed to be more in a ‘surfing’ mode. They clicked on the link less because they wanted to buy it but more out of interest to learn more. Some bought the product and some bought other products once they were ‘in the door’ at Amazon.

These days I generally (but not always) use two links per review post.

  • The first link is usually on the first time I use the product name
  • The second link usually has a stronger call to action e.g. ‘check it out on Amazon’ or ‘get a price on XXXX’ or ‘buy your own copy of XXXX here’.

Live Example: Let me illustrate it with a quick video (from a few years ago) that also picks up my next point.

12. Link Images to Amazon

While doing some heat map tracking of where people were clicking on my reviews I learned that there was quite a bit of ‘click activity’ on images of the products, even when those images were not linked to anything.

Note: I use CrazyEgg for creating heatmaps – it has the option to track clicks on all areas of your page, even where there’s no link to click.

There’s something about an image that people are drawn to and that makes them click. I began to experiment with linking images to Amazon with my affiliate links, setting up a tracking code to test whether they converted. While they didn’t convert as well as text links, they did convert in some instances and to this day I still use this technique most of the time.

13. Buy Now Buttons

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This is a technique I’ve heard others having real success with but one I need to experiment with more.

It basically involves using a ‘buy now’ button in your post. I suggest placing it below a review as a starting point. I’ve written more about the technique here but the first time I heard this being applied, the blogger actually used the yellow Amazon Buy Now button in his posts. The familiarity of the button seemed to help increase conversions.

Again – it’s not something I’ve done much of but it could be worth a try!

14. Multiple Promotions Per Campaign

I’ve talked about using multiple links in a post but another way to increase conversions on a particularly hot product is to promote it more than once, over time. I only do this on very popular or highly anticipated products but it certainly works well.

The key is to find a number of different ways to talk about the product over a few weeks (or longer). I wouldn’t do all of the following for a single product but here’s a few ways I’ve done it on occasion in the past.

  • If a highly anticipated camera is announced by one of the manufacturers, I immediately publish a post announcing it. Amazon often has advance notice of these announcements and will usually have a page up for it where it can be pre-ordered on the same day it’s announced. I link to it immediately in my announcement post.
  • A few days later I might post a post asking readers what they think about the camera or one of its features. For example, I recently wrote a post asking readers what they think about the idea of a camera with an inbuilt projector after the release of the Nikon Coolpix S1000pj.
  • When the camera hits stores, I might post a short post announcing that it’s available.
  • When we get a review product, we’ll post a review of it with our recommendations.
  • We might, at some point, post some other reader reviews of the product if enough of our readers have it.
  • We might also compile a list of quotes from other sites that have also reviewed the product.
  • We might pull in and embed some videos from YouTube that show the products features.

Again – I would NEVER do all of these things with a single product but if it’s a significant product release and newsworthy over a month or so around its release we might cover it in 2-3 posts.

You know your readership best so tune in to where they’re at and whether you’ve posted too much on the same product. You don’t want to over do it but if it’s a product your readers are discussing and are interested in there’s plenty of ways to bring it up (and promote it on Amazon) more than once.

15. Focus Upon the Holidays

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If you check out this I shared here on ProBlogger back in 2009 you’ll notice that the yearly 4th quarters were usually bigger than those proceeding them. The reason is simple – Christmas and Thanksgiving.

The only December that I saw a downswing was when Google temporarily de-indexed my first site for a few weeks. Every other year there has been healthy rises for the later half of November and all of December (the last few Decembers have been massive).

The upswing in sales around Christmas is partly natural as people are more in a ‘buying mood’ at that time of year. I like to take advantage of this by creating content that is specific to the holiday season.

Content such as buying guides, reader questions getting people talking about what they’re looking to buy or would like to receive for Christmas, lists of popular/recommended products etc.

16. Promote Related Products

One of the challenges I came up against when writing about cameras regularly was that while a certain percentage of my readers were actively shopping for a new camera, many readers already owned one. In fact, writing a ‘photography tips’ blog means you attract more people wanting to learn how to use a camera that they already own, rather than buying a new one.

As a result, I often do more promotions on ‘related products’ than cameras themselves. That means promoting lenses, flashes, memory cards and other photographic accessories as well as photography books (which is strongly related to my core ‘tips’ focus).

One great way to get ideas for related products to promote is to look at the stats/reports that Amazon gives you to see which products readers are buying. After a while you’ll start to notice that they’re not only buying the products you directly promote but other products as well. Some will be completely irrelevant to your niche – but many times trends will emerge that could signal other products that it might be worth promoting.

Let’s look at an example of this. Following is a screen capture of a small part of the orders on my Amazon account a while back. I have arranged them in order of how many were sold.

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What you can see in this screen grab is that the #1 electronic item sold in the period was a Canon 50mm lens. You can see that in the ‘product Link Clicks column’ that people came to Amazon directly through a link from my site to this item – it’s something I promoted on DPS.

However look at the next most popular item (the Tiffen 52mm UV filter). You can see in the ‘Product Link Clicks’ column that there is a ‘0’ figure. I never promoted this product directly on DPS – yet 44 people bought it.

The next two items were things I promoted but the next 8 were things that people bought in number by themselves without me promoting them at all. To me, knowing which items people buy without my prompting is GOLD!

It’s possible that Amazon is promoting them heavily or that one person is buying a lot of the one product, or they just could be great products that almost sell themselves for one reason or another.

Whatever the reason, I’ll look into them further and see if they could be products I should be promoting somehow.

You can bet there will be a post on dPS soon that highlights some of these ‘hot/best selling accessories’ among our readers!

17. Promote Pre-Orders

I’ve already mentioned this one above but one of the things that I do is promote the ability to Pre-Order products on Amazon.

It doesn’t happen for every product but I find that Amazon will sometimes create pages for new products before they’re even available for purchase.

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When I post an article announcing a new camera I always check Amazon first to see if they’ve already created a page for that product. If they have, I make sure to mention that the product is already available for pre-ordering on Amazon.

For example a couple of years ago when Canon Released the Canon EOS 50D DSLR I used this technique. This post generated 10 sales of the camera before it was even available in stores. While two of them cancelled their orders later 8 sales of a $1000+ product certainly add up!

18. Track Your Campaigns

Until a bit over a year ago, I just promoted every single Amazon affiliate link with the one tracking code. I was lazy and while I saw which products were selling, I never really knew what links on my blog were converting and what ones were not.

Eventually I decided that I needed to know more about what was working for me so I started tracking campaigns. Amazon allows you to create 100 tracking ids (once logged into Amazon Associates you manage them at this link).

I didn’t realize there was a limit until a few years back when I hit the maximum. I wish Amazon would increase it! To be honest, I find their tracking system pretty messy and think it needs an overhaul however, it is great for testing what works and what doesn’t. Most of what I’ve written about in other tips in these articles was learned through tracking.

Because there’s a 100 tracking code limit, I suggest creating a few general tracking codes, one for each blog and perhaps one for each category on your blog. Then use other codes for major promotions that you’re doing. This way not every Amazon link will be tracked but important ones will.

Note: I’m told that Amazon do give more tracking codes if you email them but it’s a bit of a drawn out process. If you need more it’s worth a try (I know I’ll be trying).

19. Small Ticket Items Add Up

One of the most common criticisms I hear about the Amazon’s Affiliate program is that there are just too many small commissions. Getting a commission of a small percentage on a $15 book just doesn’t cut it for many people.  Some people use this to justify not using Amazon at all while others just promote big-ticket items.

While I agree that these small commissions are not much on their own – they do add up.

Yesterday I earned $506.03 from Amazon. It was actually a pretty good day, higher than average. One might think the higher than normal figure came from selling some big ticket items but that wasn’t the case. The highest commission for the day was a $21.34 commission. The vast majority of the sales were books sold from my list of photography books, which we promoted on social media recently.

The other beauty of getting lots of smaller ticket sales is that they go towards increasing the commission tier you’re on. The more items you sell (not the more $’s you refer – but item numbers) the higher % commission you make from Amazon.

amazon-tiers.png

In the screen capture above you can see that when you go past 6 items referred, you move from a 4% commission to a 6% commission. If you keep referring more, the commission increases. The only category of product not included in this is consumer electronics (frustrating for a camera guy!).

This means that if you refer enough small ticket items you can double your commissions.

Note: Amazon lets you choose two types of payment structures – ‘Classic’ and ‘Performance’. The classic one has a 4% flat commission – while the ‘performance’ one has the tiers. I’m not sure why anyone would select ‘classic’ so make sure you choose ‘Performance’!

20. Big Ticket Items are the Cream on Top

While I strongly advise promoting small ticket items to help boost your sale numbers and commission figures, it’s also worth targeting some bigger ticket promotions too.

In my experience, they don’t convert anywhere near as well as cheaper items but when they do, they can give your revenue a real boost. As someone promoting cameras that can sell for several thousand dollars, I’ve had single commissions in the hundreds of dollars range (even when the commission is limited to 4% on consumer electronics).

For example, last month I saw the sale of the Nikon D800 36.3 MP CMOS FX-Format Digital SLR Camera (Body Only) (yes that IS an affiliate link). It sells for over $2700 and generated me a $111 commission.

Here are a few more smaller but still significant ones from the last week:

amazon-affiliate-earnings

While these bigger ticket items are certainly not selling in as great a number as books – they contribute a significant amount to the total earnings of the month.

10 More Tips on Using the Amazon Affiliate Program

To finish off this ultimate guide I want to share 10 more general, overarching tips and principles I’ve found helpful when making money with Amazon’s Affiliate program.

1. Time is a Major Factor

As I mentioned at the start of this guide, the $420,000+ that I’ve earned from Amazon has come over 10 years.

While the last 5 years seen me earn over $50,000 per year from Amazon, it took 5 years of building to get it to that level – with the first 3 years really not earning much at all.

That was partly due to increasing traffic. It was partly due to my regular inclusion of affiliate links in my posts. I don’t promote Amazon in every post but in an average week I’d say I link to Amazon in at least 4-5 posts. That adds up to 200-250 posts per year and around over 2000 posts in the last 10 years.

These posts act as a doorway to the Amazon site. As the number of posts has increased, my blogs have begun to rank higher in Google and my loyal reader numbers have grown, the number of people going through these ‘doorways’ has increase– hence the escalation in earnings.

2. Start Early

I recommend that bloggers start to use Amazon’s Affiliate Program early. In doing so, you’ll be populating your blog with links into the store that may not convert brilliantly early on but which can potentially convert for years to come as your blog grows in popularity.

The other good thing about starting early is that you’ll learn a lot about affiliate marketing. Most of the lessons and tips that I’ve shared in this series of posts have come directly from my own experimenting with Amazon’s Affiliate program.

I knew so little in the early days and I made a lot of mistakes but each time I messed up I learned another lesson that has helped me to grow my Amazon earnings into a more significant part of my own business.

3. Experiment with Widgets and aStore

I’ve already mentioned that I largely rely upon contextual links to promote Amazon products. I find these offer the best conversion however, I do know of a few bloggers who’ve successfully incorporated a variety of the widgets that Amazon gives their affiliates to use.

amazon-widgets.png

Similarly – I know some readers who do pretty well with aStore, which is a tool whereby you create your own little online store using Amazon’s technology.

I’ve tried to use this a couple of times and have had a little success with my photography and ProBlogger bookstores but know I need to do more with it to take it to the next level.

I guess it comes down to experimenting with the tools and seeing what works best with your audience. If you’ve used some of these widgets I’d love to see examples of where you’ve had them work for you – please share links in comments below so we can all learn!

4. Transparency with Readers

There is always debate about the topic of transparency when affiliate marketing comes up. Should you disclose that your links are affiliate links or should you not?

 

The answer to this will partly depend upon your location. If you’re in the US, the FCC requires a disclosure – but in other parts of the world you are not required to do so.

Each blogger will ultimately have their own stance on this and it’s important to work out what sits well with your own ethics, the flow of your site and the law.

Being in Australia, I’m not required to do anything by the law (although I hear talk that there may be changes around this). I don’t disclose every single Amazon link on my photography blog in a direct way but do I have a disclaimer/disclosure page on the blog. When I’m doing a ‘best seller list’ always include a disclaimer on those posts as the whole page is filled with affiliate links. I have also written numerous times on DPS about how the links to Amazon earn us money and help the site to keep growing and be free.

I was nervous the first time I mentioned this to readers and expected a backlash however, what I found was that most readers not only accepted it, they encouraged us.

In fact, a few of our readers tell me that if they’re going to make some kind of purchase at Amazon that they always come to DPS to click on one of our links to do so! Transparency isn’t as scary as you might think (although this might depend upon your audience a little).

Here on ProBlogger I disclose Amazon affiliate links. That’s mainly because there are fewer of them and because my readers here are more savvy with the idea of affiliate programs (I don’t have to explain what an affiliate link is every time I mention one).

5. Don’t Hype – Put Your Readers First

When you engage in any affiliate marketing, always keep your readers’ best interests at heart.

I’ve been critiqued for taking this view over the years by groups of bloggers who seem to put the priority on ‘making money at all costs’. While you certainly can make money without a focus on quality content or building community and by hyping up the things that you promote – my approach has always been to put the reader first.

I do this because I want to build a solid reputation and a loyal readership of people who trust me. I’d rather make less money and still have a reader than make lots of money and never see the reader again. For me, this comes not only from my ethics but my belief that in the long term building a good profile and reputation leads to other opportunities for profit.

The problem with hype is that you set readers up with expectations that are beyond what the product you’re recommending can deliver. This might lead to a sale but it also leads to disappointment and anger – the loss of readers – damaged reputation etc.

6. Pick High Quality Products

This follows on from the last point but is worth stating on its own. The success (or failure) of your Amazon Affiliate Program hinges upon the products you choose.

When you promote quality, it is much easier to be both genuine in your reviews and recommendations which leads to conversions and commissions.

Wherever you can, test the products you recommend to ensure their quality (or find someone who can do it for you).

7. Be Bold

One of the recurring themes I hear from readers is that they worry about using Amazon links too much, asking “Won’t readers push back?”

I have always shared this concern but as you’ve probably picked up by now, the reader push back has been almost non-existent.

Perhaps this is because I carefully choose the products I promote or because I often promote these links in posts based upon reader feedback. I can think of less than 10 occasions when I’ve had people on my photography site question the links. In fact, as I said above, I’ve had more people give positive feedback about them than anything.

I guess there would come a point where too much promotion would get a negative reaction so you want to be a little subtle about your promotion but in general, I think readers can handle more than we might think they can.

Note: I think the line where readers will push back probably will vary from blog to blog depending upon their readership. For example here on ProBlogger I get a little more negative feedback from readers on affiliate promotions. I suspect ProBlogger readers are a little more tuned into the issue and suspicious of some of the affiliate marketing that goes on around the web.

8. Localized Audiences? Try Local Amazons

Another comment that sometimes comes is that Amazon.com doesn’t work brilliantly for blogs and sites with traffic from countries outside the USA.

A couple of reflections on this:

Firstly – it’s not completely true. I previously had a blog with almost completely Australian traffic and it converted reasonably well with Amazon. Amazon does ship some products to Australia and other countries (books, CDs etc) so if you’re promoting those products it can work.

Of course I always missed out on the bigger ticket electronic items that didn’t ship outside the USA. This was part of the reason I moved my efforts to starting Digital Photography School, which has a more global audience.

Secondly – if your traffic is localized to a country with its own Amazon store, join the affiliate program for that store and promote it. I know one of the UK photography sites does very well from promoting the UK version of Amazon. I also know one blog that adds two links to every post he does – one with the US and one with the UK store.

I’ve also heard that some people use geo-targeting tools to look at where a reader is from and serving them a localized link for them.

9. Topics Convert Differently

One forum I came across was discussing my previous articles and a number of people reported that Amazon didn’t work on their sites (doubting whether I was telling the truth about my earnings). When I delved a little deeper, and looked at their sites, the reason for their lack of success with Amazon became apparent – their topics.

Some topics will naturally fit with Amazon better than others. In the end, it comes down to the fact that Amazon is a product related affiliate program so it only works when people buy stuff. If your blog is on a topic that doesn’t have any natural connection to people buying stuff it is going to be an uphill battle.

In my experience, it’s product-related blogs that tend to do best with Amazon. Most blogs probably have at least some possibilities (for example here on ProBlogger I occasionally link to a book that relates or a computer or electronic tool that I think might be useful to bloggers) but the reality is that this blog will never convert as well on Amazon as my photography site.

10. Keep an Eye on Amazon

My last tip is to keep an eye on what Amazon is doing. I mean this in two ways:

1. Learn from Them – be a regular user of Amazon. You don’t have to be an active buyer but surf the site regularly and pay particular attention to the way that THEY are promoting products on their site.

Amazon has spent years perfecting the art of online selling and you’ll learn a lot about online marketing by observing how they do it. They constantly test different ways of promoting products and have evolved their site quite a lot over the years. See what widgets they use to promote related products, watch how they use reader reviews, and see the way that they describe products.

You’ll also be in a better position to pre-sell the products you recommend if you look at the page you’re sending people to before you do it.

2. Watch for Opportunities – earlier in this guide I mentioned that you could tap into a number of promotions Amazon on their site. Some of these are promote directly to their affiliates. For example, they send out emails to affiliates semi-regularly, promoting their latest promotions. They also have a blog where they do likewise.

If you read the blog and get the emails you’ll see promotions where they are offering discounts to readers but also where they’re giving bonus commissions for some items or categories of products. Not all of them will relate to your niche but over time some will.

However, there are other opportunities they don’t promote to us as affiliates but which you can still tap into. For example, today I was surfing on Amazon and came across their Camera Deals page.

The page is a sales page promoting any deals that they’re running on digital cameras. On the page are some pretty decent deals that are worth promoting on my photography blog.

This is just one of many promotions that Amazon is always running on their site. Keep an eye out on the site for what they’re doing that relates to your niche and you’ll find some good stuff to promote.

The more you keep an eye on how Amazon are promoting products to their readers the better informed you’ll be about how YOU can do the same thing.

Share Your Amazon Affiliate Program Tips

This brings to an end my ultimate guide to making money with the Amazon Affilate Program. I’ve shared everything that I’ve tried  but what about you? Got any tips to add?

3 Simple ways You can get your Blog Engagement Rockin

A Guest Contribution by Shaun McCarthy from Twitter, or visit Training Outcomes

When was the last time you learned something new? It could have been anything, from customising your blog template or setting up your social media to fixing your leaky tap. I want you to think about how you were taught. Did you just sit down and read a manual?

I’m guessing you didn’t. I bet you did a whole combination of things in order to perfect your new skill. It might have included reading, but it probably also included watching how someone else does it, listening as they explained it to you and almost definitely trying it yourself.

Why is this important to you as a blogger and content creator? Because in order to get your audience to do what you want them to do, you first need them to fully comprehend your message.

In this post I’m going to show you three basic ways that people learn and what you can do to ensure your blog content gets them excited.

Three key learning types

Did you know that more than half of the population (around 65%) are visual learners? What that means is they need to be able to see a concept in order to process, remember and use it.

Everyone has a preferred way to consume information, a learning style. Visual learners want to see how to do something. Auditory learners like to hear an explanation and talk things through. Kinaesthetic people need to get their hands dirty and feel how something is done.

If you understand the way your audience likes to learn, then communicating with them becomes a whole lot easier.

1. Visual learners

Visual learners prefer to watch demonstration and will often get more out of video, rather than written instructions. Aside from the sheer entertainment value, this is one of the main reasons why YouTube works so well.

Video works well because it is very engaging, but you can also use simple visual alternatives such as diagrams and images that help to communicate, or better demonstrate the outcome you are trying to achieve. Photos, cartoons, tables and charts all work well as reinforcement tools for visual learners.

The good news is that you can create videos yourself using a decent camera with movie mode, or even with an iPhone if you are starting out. Practice makes perfect, but it is likely that your audience will value any effort you make to show them what you are talking about.

Well renowned blogger, Ramsay the Blog Tyrant, has used video to great effect in his article about Google authorship. Not only did he write a really detailed ‘how to’ and inject plenty of his own thoughts, he also included a video to show his audience exactly how it can be done using screen capture software.

Videos aren’t the only visual learning tools available. Infographics visually communicate ideas and sometimes, quite complex data. They are so popular because they resonate so well with visual learners.

2. Auditory learners

Hearing and speaking are closely related so you’ll often find auditory learners combining the two when they are introduced to new concepts. Maybe you have even found yourself repeating something out aloud in order to remember it.

Auditory learners remember complex information through song or rhyme; in fact we all do it from an early age – who doesn’t know the alphabet song?

A good way to engage people that like to learn by listening is through podcasts. Podcasts are a really popular way to deliver online interviews and once you are up and running, podcasts are pretty easy to offer to your audience. Check out Pat Flynn’s great resource about setting up podcasts for a great step by step (funnily enough it actually contains a lot of video).

Video can also be a good way to engage auditory learners. It can really help develop a stronger connection when your audience can see the person behind the voice. Someone that does this extremely well is Derek Halpern from Social Triggers. Derek has stacks of energy and gets right to the point, leaving you with a clear and actionable takeaway message every time.

As surprising as it might sound, you can also engage auditory learners through text by getting them to repeat something (like a desired action) aloud to themselves. Try suggesting to your reader that they read a word or sentence using a well-known voice (like a celebrity), or tell them how it should sound (sexy, angry, crazy). You will be amazed how well this works at getting someone to recall a certain piece of information.

3. Kinaesthetic learners

While kinaesthetic learners make up the smallest group, many of us use this type of learning at some point. This is the process of performing the intended action, which is naturally more suited to physical activities.

Although this can pose some challenges in an online setting, there are ways to incorporate this learning style into your blog. Try to be very descriptive about the way in which something should feel to the learner and ask them to action it out themselves.

You can also try setting specific homework related to your desired action. On your blog you could do this by:

  • For a photography blog, you could ask your reader to take a specific photo in a particular way and have them post a link to it in the comments;
  • For a personal development blog you could challenging readers to interact with a specific number of new people in a given amount of time, then ask them to report back;
  • For a marketing/writing blog you could offer subscribers a reward in the form of a link from your site, for a specific piece of content they create.

Aside from helping people put their learning into practice, another benefit in doing this is that it often promotes community interaction. Your audience will not only share and learn from you, but also with each other, which is really cool to see happen.

Adding the additional reward element through recognition makes it all the more enticing.

Combining learning styles

Research has show that combining different learning styles is the most effective way to engage learners, independent of the way they best learn.

The key is making your blog a hot house of interaction is to understand that most people use a mixture of learning styles. Some have one dominant style, and use small amounts of the other styles, while other people will use different styles in different situations.

What this all boils down to is that the best way to create a hot house of reader engagement on blog, is to incorporate all three learning styles whenever practical. Look for ways to inject this into your online content and experiment with different communication media like audio and video, I guarantee it will result in better engagement and greater success with your target audience.

Do you usually create one style of content over another? How could you tailor your content to better suit each of these learning styles?

Shaun McCarthy helps people create fantastic learning experiences that anyone can relate to. He also likes to make wild claims about guaranteed success using a training based approach. Feel free to take this up with him on Twitter, or visit Training Outcomes to see how a simple approach to online training can help you get more from your online business.

What does it take to Succeed?

This guest post is by Tommy Walker of Inside The Mind

We often look outside of ourselves when we ask “What does it take to succeed?”

Surely, others know more about success than you, so following their advice will lead to success.

I’ve been thinking about this a lot lately, and while I think it’s true that you have to at some point seek outside mentorship, to really be successful, it comes down to a three things.

Consistency, Practice & Routine.

But first, watch this video.

Now you may wonder what the heck beatboxing has to do with blogging, and on the surface the answer is very little.

But watch this video a little closer.

This is a guy, on a stage, making sounds with his mouth… and people are cheering him on.

Technically, you could beatbox. If you’re reading this, I’m assuming you have a mouth and you make sounds with it.

But what this guy has done that you haven’t is practiced. Constantly.

How many hours years do you think he’s spent in the mirror practicing his patterns.

When he’s got nothing to do, what do you think he does?

The same as you might stare at tabloids in the grocery line, or playing a song in your head, he’s probably making beats under his breath.

I don’t know if this guy won the competition but I know he was good enough to compete.

And I know the only way he could compete was by practicing his skill more than anyone who didn’t take the stage, or make this far in the competition.

And I know that he’s got the same tools as you. What sets him apart is his willingness to practice, consistently, on a routine.   

…something to think about next time you sit down to write.

Tommy Walker is an online marketing strategist and the host of Inside The Mind and The Mindfire Chats, fresh and entertaining shows that aim to shake up online and content marketing.

Mastering the Upsell

Everyone’s heard of the term ‘would you like fries with that‘ – it’s probably the most famous upsell of all time. The fast food industry are not the only ones working the upsell magic. Retail, supermarkets and yes online are all over it.

There’s two common terms used in the corporate world that are measured and heavily invested in — and it’s all related to upsells. The first is average transaction value. It’s essentially the average amount each customer is spending on each transaction. The second is the average number of units per transaction, so how many ‘things’ people buy each time they transact. To a business even a small lift in each of those measures can result in significant increases in revenue and profit. The same goes for bloggers who are selling products.

If you’re a ruthless businessman you’ll stop at nothing to get those upsells happening, regardless of if the customer likes it or not! But I know all of you don’t think that way and you certainly don’t take for granted that behind these measures are people and whilst you would like to have them spend more money with you, you don’t want to resort to trickery to make it happen.

… and that’s why I’m happy to share all my experience with upsells online.

When I’m looking at upsell opportunities, I first break them into three groups; The pre-sale upsell, the checkout upsell and the post sale upsell. Each of these areas require a different approach that I’ll try to explain.

Pre-sale upsell

These upsells typically happen on the sales page. They form part of the overall sales pitch of the product. You might have something that costs $19 on your sales page, but you also offer it as a bundle with another product for just $9 extra. You present both of these options to the customer before they check out.

We use this exact technique right here on problogger. If you look at the workbooks tab you’ll notice that each workbook is laid out for you to explore, but at the top and bottom, are details of a special offer to buy the entire library and save 40%. It’s not a hard sell, but something I want potential customers to have in the back of their mind as they are shopping around.

Checkout upsell

This is when a customer has indicated through some sort of action (clicking an add to cart or buy now button) that they wish to buy a particular product. On your way to the checkout you’ve got a couple of opportunities to, in your own way, ask if they’d like fries with that.

We use a specific technique on Problogger. If you head to the Blog Wise sales page  for example and click the download it now button, you’ll be presented with an upsell that looks like the below.

With this type of upsell, I only ever offer 1 product. I’m interrupting the checkout flow so I keep it short and simple also ensuring there is an easy way for the customer to say ‘no thanks’ and continue on. I’ve found that this is my best performing upsell technique, however it seems to be seldom used elsewhere.

The second opportunity you have in the checkout process is when someone is confirming their order. You can see in this example from SitePoint that they are subtly suggesting some alternative products. Amazon do a great job of this as well.

Post sale upsell

The post sale upsell is one of the most often used techniques and normally is an email sent post purchase offering them a similar product to the one they purchased. It might be a more advanced eBook or course if they originally purchased a beginners guide. It’s much easier to sell another product to an existing customer than it is to find a new one. That is of course as long as you treat them well.

What to upsell and when

At each stage of the above upsell techniques, the customer is in a different stage of the sales cycle. In the first instance when they are reading the pre-sale upsell they may not even have decided to buy. In the checkout stage they have committed (in their own mind) that they will buy, and post sale they are hopefully enjoying your product. So…

Pre-sale: I find bundles of similar priced products work best here. So ‘buy two books and save X’.

Checkout: Again I find bundles work well here, but also slightly cheaper priced add-ons can also work well. So for example, extra video content or downloads for $5 on your course page.

Post sale: This is where you have some freedom. Having proven yourself with one product you might look to offer your premium, more expensive offer. For example you might offer personal coaching services to someone who purchased one of your eBooks. Alternatively you can simply offer alternative products to the one they purchased. With a little testing you’ll figure out which upsell works for you.

Some things to consider so as not to piss off your customers

Upsells done well can be very rewarding, done poorly and you can frustrate your customers to the extent they no longer wish to deal with you. So here’s three little tips to ensure you don’t look silly.

Automatically adding things to their cart.

Adding things to people carts that they didn’t ask for surprisingly converts really well, but there is an element of dishonesty about it and if trust is important to you I would walk away from this.

Offering an additional product that they already own.

Where possible (and this is often difficult) try not to offer someone an upsell on a product that they already own. A customer doesn’t care about the technical challenges of this. They’d like to think you value them enough to remember what they have bought.

Offering them the same product when they’ve already said no thanks.

Most people don’t mind being offered an upsell. But when you offer them the same one over and over again it can start to become frustrating. Don’t be afraid to offer the upsell, but honor the decline if a customer indicates such.

Doing the math on the benefits.

There is a fine line to walk when balancing upsells with a low friction checkout process, so you need to ensure that you are measuring your upsell offers and they are not resulting in lower overall sales. I’d be suprised if they are, but there has been instances where I’ve had to back off my upsells to find the right balance.

So that’s how you can use upsells to boost your bottom line.  If you don’t, you might be leaving money on the table.